Strategy and IS Flashcards

1
Q

Competitive advantage

A

Way a business can do better than its competititors: loyal customers, larger market share, higher profits

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2
Q

Competitive strategy

A

Long-term action plan to help an organization gain its competitive advantages
IT strategy: how to use IT to gain competitive advantages

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3
Q

Competitive Strategy Theories and processes

A
  1. Business pressures - know your business environment
  2. Porter’s competitive forces - know your business environment
  3. SWOT analysis -know your own business
  4. Porter’s competitive strategy model, three value disciplines
  5. Value Chain
  6. Business process
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4
Q

Business Pressures

A

Factors, events, and influences from the business environment

Pressures:

Economics: global economy and strong competition, powerful customers, changing workforce
Responses: Customer focus and service, electronic commerce

Polical/legal” compliance with government regulations and deregulations, social responsability, ethical issues
Responses: better data management, business aliances

Technology: information overload, technological innovations
Response: intelligent data management, business process restructuring and management

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5
Q

Porter’s competitive forces model

A

Asses the industry structure, competition level and dependency

Rivalry (level of competition)
- Threat of New Entrants
-Buyer Power
-Thread of substitutes
-Supplier Power

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6
Q

SWOT analysis

A

Strenght, weakness, opportunities, threats

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7
Q

Porter’s competitive Strategy

A

Explains how businesses can gain a competitive advantage in their industry

Primary strategies:
1- Cost: become the lowest-cost producer in the industry. They minimize production costs. Walmart
2- Differentiation: unique products or services perceived as different and superior through product innovation, brand identity, etc Apple
3. Focus: target a specific market segment and tailor offerings to serve that specific group through cost focus (offering prices to a niche market) or differentiation focus (offerinf specialized, unique prodcuts)

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8
Q

Value chain model

A

Helps business identify specific activities within an organization that creat value and competitive advantage

Divices activities in PRIMARY and SUPPORT activities so company enhance efficiency, reduce costs, or differentiate themselves

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9
Q

Business Processes

A

Organized streams of business activities
-The streamline of activities and sub-activities
-Resources and repositories
-Control flow and data flow
-Narrative the current status in the business
-Identify potential problems and opportunities
Aign IT/IS structure with the competitive strategy

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