strategy and implementation Flashcards

1
Q

what is business strategy

A

The way a business operates to achieve its aims and objectives.

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2
Q

What is the difference between strategy and implementation?

A

Strategy is planning how to achieve goals, while implementation is putting the plan into action.

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3
Q

Name the four levels of strategy within a business.

A
  • Corporate Strategy – Overall business goals and direction.
  • Strategic Direction – Outlines how objectives will be achieved.
  • Divisional Strategy – Individual department strategies aligned with corporate goals.
  • Functional Strategy – Specific actions within departments like marketing or HR
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4
Q

what are the three types of business decisions

A
  • Strategic (long-term),
  • Tactical (medium-term),
  • Operational (short-term)
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5
Q

what is involved in strategic business decisions

A
  • high amount of resources
  • made less often
  • difficult to reverse
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6
Q

what is involved in tactical business decisions

A
  • less resources than strategic
  • made occasionally
  • can be changed in a reasonably short time scale
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7
Q

what are operational business decisions

A
  • fewer resources involved
  • fairly easy to reverse
  • made regularly
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8
Q

What does SWOT analysis stand for?

A
  • strengths
  • weaknesses
  • opportunities
  • threats
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9
Q

benefit of SWOT analysis

A
  • business can assess its current market
  • business can build on its strengths and protect itself against its weaknesses.
  • It will show where there are market opportunities to exploit.
  • It will enable a business to reduce the impact of any threats.
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10
Q

drawbacks of SWOT analysis

A
  • It may be assumed that all strengths, weaknesses,
    opportunities and threats have been thought of,
    whereas something important might have been missed which means the business may take the wrong direction.
  • There may be unexpected exogenous shocks, such as a
    recession.
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11
Q

What are Porter’s Five Forces?

A
  • threat of new entrants
  • competitive rivalry
  • supplier power
  • threat of substitution
  • buyer power
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12
Q

what is threat of new entrants

A
  • Time and cost of entry
  • Economies of scale
  • Cost advantages
  • Barriers to entry
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13
Q

what is competitive rivalry

A
  • Number of competitors
  • Quality differences
  • Switching costs
  • Customer loyalty
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14
Q

what is supplier power

A
  • Number of suppliers
  • Size of suppliers
  • Your ability to substitute
  • Cost of changing
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15
Q

what is threat of substitutes

A
  • Substitute performance
  • Cost of change
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16
Q

what is buyer power

A
  • Number of customers
  • Size of each order
  • Differences between
    competitors
  • Price sensitivity
  • Ability to substitute
17
Q

What is horizontal integration?

A

When a business merges with or acquires another at the same stage of production.

18
Q

What is vertical integration?

A

Merging with or acquiring a business at a different stage of production (forward or backward)

19
Q

What is the difference between forward and backward vertical integration?

A
  • Forward Integration – A company takes control of its distribution (e.g., a manufacturer opening retail stores).
  • Backward Integration – A company acquires its suppliers to secure raw materials (e.g., a car company buying a tire manufacturer).
20
Q

benefits of vertical integration

A
  • Control over supply chain.
  • Better coordination of production.
  • Increased profit margins (no middleman costs).
21
Q

What is a franchise?

A

A legal agreement where a business allows another to use its brand and business model.

22
Q

What is the difference between a franchisor and a franchisee?

A

The franchisor owns the brand; the franchisee buys the rights to operate under it.

23
Q

advantages of franchising for a franchisee?

A
  • Reduced risk of failure.
  • Established brand and customer base.
  • Training and support from the franchisor
24
Q

disadvantages of franchising for a franchisee?

A
  • Limited freedom to operate independently.
  • Must pay royalties to the franchisor.
  • Cannot sell the business without permission.
25
Q

What are the advantages of franchising for a franchisor?

A
  • Quick business expansion with minimal investment.
  • Receives royalty payments from franchisees.
  • Spreads risk across multiple locations.
26
Q

What are the disadvantages of franchising for a franchisor?

A
  • Loss of control over daily operations.
  • Poor franchisee management can damage the brand.
  • Requires strong franchise agreements to avoid disputes.
27
Q

What is the Ansoff Matrix?

A
  • A strategic tool that outlines four growth strategies based on market and product combinations:
  • Market Penetration – Selling existing products to existing markets.
  • Market Development – Selling existing products to new markets.
  • Product Development – Creating new products for existing markets.
  • Diversification – Creating new products for new markets.
28
Q

What is market penetration?

A

Increasing sales of existing products in existing markets.

29
Q

methods of market penetration

A
  • Increasing customer loyalty.
  • Offering discounts and promotions.
  • Attracting competitor’s customers.
30
Q

what is product development

A

Creating new products for existing markets, e.g.:

  • Modifying existing products (e.g., new flavors, packaging).
  • Innovating new product lines.
31
Q

What is diversification?

A

Developing new products for new markets, which carries the highest risk.

32
Q

What is the difference between organic and external business growth?

A
  • Organic growth – Expanding naturally by increasing sales, opening stores, or launching new products.
  • External growth – Growth via mergers, takeovers, or acquisitions.
33
Q

What are the reasons for mergers and takeovers?

A
  • Increased market share.
  • Cost savings (economies of scale).
  • Expansion into new markets.
  • Acquisition of new technology or products.
  • Reduction of competition.
34
Q

benefits of organic growth

A
  • lower risk
  • maintains company culture
  • more sustainable
35
Q

disadvantages of organic growth

A
  • slow
  • competitors may grow faster
  • high investment
36
Q

benefits of external growth

A
  • fast
  • economies of scale
  • removes competition
  • access to new tech and new customers
37
Q

drawbacks of external growth

A
  • high cost
  • potential job losses
  • integration issues e.g. merging systems, employees