Strategy Analysis - Ch. 3 Flashcards
What is the general worldview, or changes we have seen, in a strategic sense
- business is increasingly unpredicable and changes more turbulent
- critical for businesses to be flexible and responsive, meaning they seek to reduce employment costs
- unions less powerful, meaning governement and EU take this role instead
- companies are using more part time and contract staff
- social customer; social media revolutionising the way we deal with customers
- the use of big data for research requiring more complex ways of storage, handling and processing
- the growth of knowledge based industries means employees have become more valuable assets
- the trend to flatten organisations, decentralise decision making and empower employees
- no jobs for life
- employees demand great job satisfaction, higher rewards, more personal recognition and flexible working
- societal changes;
- greater freedom of expression and thought,
- improved access to personal information held by governments and organisations,
- less respect for authority
- attitudes to change, direction and reorganisation has shifted and needs to be taken into account
What are typical contradictions we can see in a strategic sense?
Global versus local -
globalisation = largest markets ever known yet more people want to buy local; global isn’t necessarily the biggest; scarity of products, brand petutation and distribution channels make the difference
- Centralised versus decentralised organisation strutures : finance often central but prices and discounts are set locally
- Hard and soft management : strategy is a ‘hard’ discipline ; yet the creativity and change skills that make it work are the ‘soft’ skills
What is strategy?
- business goal or mission
- timeframe: short, medium and long-term
- organisation resources utilisation: finance, skills, assets, technical competence
- environment: the organisation works in
“What’s happening out there, and how do we fit into and maximise return from it?”
Whats levels does strategy sit at?
- Corporate
- Business Unit
- Operational
How are strategies created?
- Powerful Individual (entrepreneurial)
- Decentralised, empowered organisations (intrapraneurial)
- Formal planning process
What is strategic power?
- Dependency (controls resources)
- Financial resources (owns funds)
- Position (organisation structure)
- Uniqueness (no other part of the organisation can do this)
- Uncertainty (unpredicatable effects of the environment give groups ‘power’ to protect people)
What technique would you use to analyse the external environment?
PESTLE
Give me an example of a political influence
- trade regulations and tariffs,
- social welfare policies
What economic influences should you take into account?
- interest rates
- inflation
- unemployment
- disposable income
- business cycles
- money supply
- availability and cost of energy
- internationalisation of business
Give me an example of a socio-cultural change
- demographics (ageing population in Europe)
- social mobility (enlarged Europe enabling freer movement of labour)
- lifestyle changes (desire to retire earlier, changes in views about work/life balance)
- concern for the environment
What Technological issues should you take into account?
- government spending on research
- focus on technology for innovation and invention
- fast pace of technological change
- creation of technology-enabled industries
Give me an example of a legal issue
- legislation about trade practices and competition
- environmental-protection legislation (recycling and wast-disposal)
- employment law (employjment protection and discriminination)
What Environmental issues should you take into account?
- global warming and climate change
- animal welfare
- waste, such as unnecessary packaging
What part of PESTLE affects your organisation, and how?
- Economic - higher unemployment in Government sector plus less disposable income in population affecting purchase of membership
- Technological - social media leading to a new type of customer, affecting the way we do business with customers. A PULL approach needs to be adopted, researching what customers really want and adapting our business model to deliver it
How would you examine the competition your organisation faces?
Porters Five Forces