Strategic Planning Flashcards

1
Q

Business Value

A

measured on what outcomes are expected by the business

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2
Q

SMART(ER)

A

Specific
Measurable
Attainable
Relevant
Time-based
Ethical
Recorded

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3
Q

SMART

A

Specific call out actions to be achieved

Measure what element of objective

Attainable challenging goals, yet realistic

Relevant focused on matters to organization

Time-based achievable by a certain time

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4
Q

Strategic Meeting Management Plan (SMMP)

A

an ongoing activity, developed as resources allow, over-time

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5
Q

Strategic Planning

A

process by which an organization develops its long range plan of action

a long range call to action for a company or organization

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6
Q

Ganging Menus

A

involves two or more groups in the same venue using the same menus
this can significantly reduce waste and cost

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7
Q

Sustainability Management Plan

A

should be integrated into the strategic planning for events as early in the process as possible to improve the outcomes

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8
Q

Elements of Sustainability Management Plan

A
  1. Vision
  2. Principles
  3. Important Issues
  4. Objectives
  5. Action and Initiatives
  6. Measurement and Reporting
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9
Q

Business Continuity

A

Refers to ability of an organization to continue to operate during and after an emergency crisis or disaster occurs

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10
Q

Contingency Planning

A

address the ability of the event professional to carry off the event as planned

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11
Q

Qualitative Data

A

Descriptive record of participants observations or behaviors - allows participants to answer in their own words

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12
Q

Quantitative Data

A

Represented numerically, allowing comparison of data by assigning ranks or scores or by determining averages and frequencies of responses

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13
Q

Advanced Logistics

A

addresses the hospitality and environmental aspects of a meeting

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14
Q

Creative Director

A

develops the visual messaging, staging and artistic elements

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15
Q

Delivery Stage

A

starts when the actual meeting takes place and involves the meeting execution and any mid-course adjustments that are made during the execution of the design

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16
Q

Development Stage

A

Establishes the overall framework for the meeting and shapes its components parts

17
Q

Discovery Stage

A

Design team determines the variability of holding the meeting

18
Q

Measurement

A

uses a variety of methods to determine the value of an individual meeting

19
Q

Ongoing Impact Stage

A

Design team works with meeting clients to link the meeting to other communication activities so that the meeting itself and the results of the meeting continue of support the overall strategies of the organization on an ongoing basis

20
Q

Triple Bottom Line

A

Adds two more bottom lines or perspectives by including social and environmental concerns
Also called the three P’s
1. People
2. Planet
3. Profit