Strategic Plan Flashcards
2020 - 2024 Strategic Plan Goals
1 - Protect Life and Property
2 - Enhance Public Trust through Superior Service
3 - Invest in our People
4 - Anticipate Public Safety and Law Enforcement Trends and Provide assistance to Allied Agencies
What is Goal 1 and it’s 4 Objectives?
GOAL 1 - PROTECT LIFE & PROPERTY
1 - Reduce fatality and suspected serious injury crashes (commercial too)
2 - Reduce Vehicle Theft Statewide
3 - Increase Safety on State Property through training, educating, and reduction of crime
4 - Re-examine calls for service, crashes, and crimes to adjust beats and Area Officer deployments
What is Goal 2 and its 5 objectives?
GOAL 2 - ENHANCE PUBLIC TRUST THROUGH SUPERIOR SERVICE
1 - Improve Customer Service
2 - Expand Educational and Awareness Programs to Inform the Public & Stakeholders about CHP programs
3 - Demonstrate departmental integrity, transparency, and accountability with the public
4 - Increase efficiency through technology
5 - Enhance sustainable practices in facilities and fleet
What is Goal 3 and its 4 Objectives?
GOAL 3 INVEST IN OUR PEOPLE
1 - Enhance employee safety and wellness
2 - Identify and develop future leaders
3 - Coach and Mentor our employees to reach their full potential
4 - Recruit and hire the best qualified workforce from all segments of society
Name the 5 tenants of our Management Philosophy
- PUBLIC RESPONSIBILITY - Anticipate needs of public
- LEADERSHIP & INNOVATION - Encourage all managers through experience - Delegate!
- ORGANIZATIONAL DEVELOPMENT - Develop & Train Managers through experience
- PERSONNEL DEVELOPMENT - Promote individual accountability and use Development Plans to coach and Mentor future leaders
- COMMAND ACCOUNTABILITY - Commanders take personal responsibility & accountability for decision making that aligns with goals
What is Goal 4 and its 1 Objective?
GOAL 4 - ANTICIPATE PUBLIC SAFETY AND LAW ENFORCEMENT TRENDS AND PROVIDE ASSISTANCE TO ALLIED AGENCIES
1 - Respond to emerging law enforcement demands with allied agencies need to support, training, and assistance.
Commissioners Vision - 5 Points of the Vision
Vision where we all work as a Team to:
1. Build on our Focus of Safety through Service
2. Courageously Change and Evolve to Enhance our Legacy
3. Lead, Communicate, and Collaborate at All Levels.
4. Provide Training and Education at Every Level.
5. Partner - with Respect, Understanding, and Empathy - with our Coworkers, Allied Agencies, Stakeholders, and Community members.
Commissioner’s Four Goals of Vision statement
- Focus on and improve Employee Wellness
- Provide Safety through Service
- Ensure the Department is representative of California’s Diverse Communities
- Reimagine and reinvigorate Public Trust
What does TEAM CHP mean?
Trust
Expectations
Accountability
Meaningful Relationships
Strategic Plan Vision & Philosophy
A trusted leader in law enforcement ensuring California is the safest place to live, work, and travel.
The CHP will execute its mission and peruse its vision guided by the Department’s organizational and professional values as stated - FREE. Fairness, Respect, Ethical Practices, Equitable treatment for all.
What are ways we can enhance employee safety and wellness? This is First objective (Enhance employee safety and wellness) of Goal 3 (Invest in our People)
- Employee wellness is of great importance to Department Leadership and it has been a priority for me. Our people are our #1 asset. It’s contained within Goal 3 - Invest in our people. As an example, I attended training by San Diego state where retired Deputy Commissioner Skip Carter spoke of the dangers of 12 hour shifts, Officer safety, alertness, productivity, etc. After training I removed Visalia CHP from 12. This was before Department mandated. But it was done to keep our people safe.
- Encourage Employee Wellness Programs at Areas and Division including participating in Annual Fitness Challenge. Team Building/Morale! All commanders conference modeled it. Sleep and stress management course. Excellent.
- Be involved in Division Occupational Safety Committee program and meetings and ensure our commanders are engaged at the command level.
- Solicit feedback from employees of safety concerns and promote portal (app) and ensure employees are aware of Dept services EAP, peer support.
- Critically review my sectors 121Ds to track workers compensation cases and look for injury trends. Monthly spread sheet sent to commands…accountability. -Ensure we maintain contact with our employees
- Work with commanders to improve case management.
- Ensure commanders are personally contacting injured employees.
- Use Division subject matter experts to enhance Area training and provide training on Officer Safety. Consult OESA as needed. Robust training is critical to employee wellness.
- Audit training to ensure compliance (HPM 22.1 inspections if indicators or deficiencies)
- Discuss current public safety incidents (Active shootings, patrol car crashes, OIS) to learn from other agencies/situations at Division All Commanders Conference. Sector meetings, one on ones, area visits training days, briefings, staff meetings.
4 HQ Divisions A/Commish Troy Lukkes
Information Management Division
Enforcement and Planning Division
Personnnel and Training Division
Administrative Services Division
