Strategic Plan Flashcards
Who We are:
Mission:
The West Metro Fire Rescue family is committed to protecting the
community’s quality of life through prevention, preparedness, and all hazards emergency response.
Who We are:
Vision:
West Metro Fire Rescue endeavors to be a high quality, responsive,
adaptive, learning organization, anticipating and responding to
evolving community needs.
Who We are:
Values:
Respectful, Responsible, Resourceful
Respectful:
Valuing life, property, and the needs of our community.
Honoring and supporting the people in our organization.
Desiring a culture of community.
Responsible:
Sustaining a highly trained, well-equipped community response force.
Focused on sustainable fiscal management.
Desiring a culture of stewardship.
Resourceful:
Drawing on the talents of our stakeholders.
Seeking innovative ideas.
Desiring a culture of empowerment.
Strategic Priorities:
I: Invest in our human capital
Our greatest strength and value lies in our people. We protect that by fostering an ever-improving work environment. Desire to focus on the profession’s long term impact on quality of life.
Strategic Priorities:
I: Invest in our human capital.
Objective A:
Nurture and grow, through ongoing and consistent measurement, a culture of open and responsible communication that promotes trust and confidence.
4 Steps:
- Develop methods to eliminate…
- Streamline and unify our communications model…
- Develop and promote a program…connect all members to improve communication and enhance relationships.
- Promote inclusiveness…
Strategic Priorities:
I: Invest in our human capital.
Objective B: Focus on employee health, with an emphasis on stress management.
3 Steps:
- Explore and implement alternative strategies that encourage participation in programs/resources aimed at improving mental health and wellness.
- Improve stress management programs…
- Develop metrics of wellness programs for long term employee health
Strategic Priorities:
I: Invest in our human capital.
Objective C:
Acknowledge and address the importance of employee work-life balance and the opportunity for growth.
4 steps:
- Identify staffing issues that address organizational growth.
- Balance primary workload with ancillary assignments.
- Formalize a system of succession planning…
- Acknowledge the importance of experience, Expand organizational opportunities for higher education and training
Strategic Priorities:
II: Develop a public relations strategy aimed
at quality public communication, education, and involvement.
…our research found that the community is generally unaware
of the full scope of services provided by West Metro Fire Rescue, including the educational programs that we offer.
Strategic Priorities:
II: Develop a public relations strategy aimed
at quality public communication, education, and involvement.
Objective A:
Develop a comprehensive marketing plan.
4 Steps
- Leverage new technology…
- Create and deliver targeted PSA’s…
- Seek opportunities to creatively promote…allow public feedback and involvement.
- Strengthen recruiting and hiring practices to optimize the employment of qualified and diverse talent
Strategic Priorities:
II: Develop a public relations strategy aimed
at quality public communication, education, and involvement.
Objective B: Establish criteria for structured educational programs that increase awareness and directly impact the safety of the community
3 Steps:
- Ensure materials and staffing meet the needs of the community
- Advance a robust Speaker’s Bureau
- Solicit feedback from community members…
Strategic Priorities:
II: Develop a public relations strategy aimed
at quality public communication, education, and involvement.
Objective C:
Embrace community involvement throughout West Metro Fire Rescue.
2 Steps:
- Strengthen our connection with the community through participation at community events,…
- Enhance positive relationships with local media…
Summarize the overall strategic priorities
5
I: Invest in human capital
II: Public relations, quality, education, and involvement
III: Operational readiness meets demand for all-hazard response. Emphasis in wildfire mitigation and community healthcare.
IV: Relationships with neighboring agencies, community organizations and leaders
V: Fortify financial sustainability. Prudent stewards of public funds.
