Strategic capability Flashcards

1
Q

Which model is used as a checklist when performing a resource audit?

A

9Ms model

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2
Q

What are the 9Ms?

A

Men
Machines
Money
Material
Markets
Make up
Management
Methods
Management info systems

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3
Q

Which model is used to assess the core competencies of an organisation?

A

Kay’s core competencies model

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4
Q

According to Kay’s core competencies model, what are the three main sources of competencies?

A

Reputation
Competitive architecture
Innovative ability

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5
Q

According to Kay’s core competencies model, what are the three types of competitive architecture?

A

Internal
External
Network

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6
Q

Which model is used to perform value chain analysis?

A

Porter’s value chain

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7
Q

According to Porter’s value chain, what are the primary activities?

A

Inbound logistics
Operations
Outbound logistics
Marketing and sales
Services

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8
Q

According to Porter’s value chain, what are the support activities?

A

Firm infrastructure
Human resources management
Technology development
Procurement

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9
Q

Which model is used to analyse business processed and determine how they should happen?

A

Harmon’s process-strategy matrix

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10
Q

According to Harmon’s process-strategy matrix, how would you deal with a business process that is of low strategic importance and low complexity?

A

Automate/outsource

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11
Q

According to Harmon’s process-strategy matrix, how would you deal with a business process that is of high importance and low complexity?

A

Automate

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12
Q

According to Harmon’s process-strategy matrix, how would you deal with a business process that is of low importance and high complexity?

A

Outsource

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13
Q

According to Harmon’s process-strategy matrix, how would you deal with a business process that is of high importance and high complexity?

A

Improve

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14
Q

Which model would you use to help decide which products to allocate resources to?

A

BCG matrix

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15
Q

According to the BCG matrix, what would a product be which has: high market share in high market growth?

A

Star

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16
Q
A