STOMAN QUIZ MOD 6 Flashcards
It proposes that the most efficient work designs can be determined by clearly specifying the tasks to be performed, the work methods to be used, and the work flow among individuals
THE ENGINEERING APPROACH
views the effectiveness of organizational activities primarily as a function of member needs and satisfaction, and seeks to improve employee performance and satisfaction by enriching jobs
THE MOTIVATIONAL APPROACH
These outcomes include high internal work motivation, high-quality work performance, satisfaction with the work, and low absenteeism and turnover. SKILL VARIETY refers to the number and types of skills used to perform a particular task TASK IDENTITY the extent to which an individual performs a whole piece of work TASK SIGNIFICANCE represents the impact that the work has on oth
The Core
Dimensions of Jobs
refers to the number and types of skills used to perform a particular task
SKILL VARIETY
the extent to which an individual performs a whole piece of work
TASK IDENTITY
represents the impact that the work has on others.
TASK SIGNIFICANCE
the amount of independence, freedom, and discretion that the employee has to schedule and perform tasks
AUTONOMY
represents the information that workers receive about the effectiveness of their work.
FEEDBACK FROM THE WORK ITSELF
involve relatively routine and repetitive forms of work, where little interaction among people is needed to produce a service or product.
Traditional jobs
composed of members performing routine yet interrelated tasks.
Traditional
work groups
involves designing jobs with high levels of meaning, discretion, and knowledge of results.
Job enrichment
composed of multi-skilled members performing interrelated tasks
Self-managed
teams
Not all people react in similar ways to job enrichment interventions
Individual Differences
refers to the education and experience levels characterizing the workforce.
Worker knowledge and skill
involves managers and subordinates in jointly establishing and clarifying employee goals.
GOAL SETTING
goals that are perceived as challenging but realistic and to which there is a high level of commitment
Establishing Challenging Goals
can increase their perceived challenge an enhance the amount of effort expended to achieve them
goal difficulty
can increase their perceived challenge an enhance the amount of effort expended to achieve them
goal difficulty
can increase motivation and performance but only to the extent that members set higher goals than those typically assigned to them
level of employee participation
The process which involves specifying and clarifying the goals.
Clarifying Goal
Measurement
an attempt to align personal goals with business strategy by increasing communications and shared perceptions between the manager and subordinates, either individually or as a group, and by reconciling conflict where it exists
Management by Objectives
the members of the primary work group define overall group and individual goals and establish action plans for aachieving them.
WORK-GROUP INVOLVEMENT
attention is given to the job duties and responsibilities of the individual role incumbents
JOINT MANAGER–SUBORDINATE GOAL SETTING
develops action plans for goal accomplishment, either in a group meeting or in a meeting with the immediate manager.
ESTABLISHMENT OF ACTION PLANS FOR GOALS
