steps of a sale Flashcards
Prospecting
Identifying and contacting potential customers.
Preparation
Preparing for initial contact with a potential customer, researching the market and collecting all relevant information regarding your product or service.
Approach
Make your first personal connection with your prospect or prospects.
Presentation
Demonstrate the product or service’s value proposition and use it to convince potential clients.
Handeling objections
How a seller addresses a prospect’s concerns about purchasing a product or service during the sales process, often related to timing, price, or stakeholder buy-in.
Closing
When the seller and buyer agree to the conditions of the sale and the buyer makes a firm commitment to the transaction.
Follow-up
What you do after your initial pitch to encourage the prospective customer to take action.