steps of a sale Flashcards

1
Q

Prospecting

A

Identifying and contacting potential customers.

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2
Q

Preparation

A

Preparing for initial contact with a potential customer, researching the market and collecting all relevant information regarding your product or service.

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3
Q

Approach

A

Make your first personal connection with your prospect or prospects.

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4
Q

Presentation

A

Demonstrate the product or service’s value proposition and use it to convince potential clients.

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5
Q

Handeling objections

A

How a seller addresses a prospect’s concerns about purchasing a product or service during the sales process, often related to timing, price, or stakeholder buy-in.

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6
Q

Closing

A

When the seller and buyer agree to the conditions of the sale and the buyer makes a firm commitment to the transaction.

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7
Q

Follow-up

A

What you do after your initial pitch to encourage the prospective customer to take action.

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