Market Research Flashcards

1
Q

What is market research?

A

the process of evaluating the viability of a new service or product through research conducted directly with potential customers.

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2
Q

Brand Research

A

helps with creating and managing a company’s brand, or identity.

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3
Q

Campaign Effectiveness

A

designed to evaluate whether your advertising messages are reaching the right people and delivering the desired results.

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4
Q

Competitive Analysis

A

allows you to assess your competitor’s strengths and weaknesses in the marketplace, providing you with fuel to drive a competitive advantage.

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5
Q

Consumer Insights

A

reveals why customers behave in certain ways and helps you leverage that to meet your business goals.

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6
Q

Customer Satisfaction Research

A

a type of market research that measures customers’ experiences with products or services, specifically looking at how those meet, exceed, or fail to live up to their expectations.

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7
Q

Customer Segmentation Research

A

aim to divide markets or customers into smaller groups or personas with similar characteristics to enable targeted marketing.

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8
Q

Product Development

A

using customer knowledge to inform the entire process of creating or improving a product, service, or app, and bringing it to market.

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9
Q

Usability Testing

A

concerned with understanding how customers use your products in real-time. It can involve physical products, like a new blender, or digital products like a website or app.

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