Market Research Flashcards
What is market research?
the process of evaluating the viability of a new service or product through research conducted directly with potential customers.
Brand Research
helps with creating and managing a company’s brand, or identity.
Campaign Effectiveness
designed to evaluate whether your advertising messages are reaching the right people and delivering the desired results.
Competitive Analysis
allows you to assess your competitor’s strengths and weaknesses in the marketplace, providing you with fuel to drive a competitive advantage.
Consumer Insights
reveals why customers behave in certain ways and helps you leverage that to meet your business goals.
Customer Satisfaction Research
a type of market research that measures customers’ experiences with products or services, specifically looking at how those meet, exceed, or fail to live up to their expectations.
Customer Segmentation Research
aim to divide markets or customers into smaller groups or personas with similar characteristics to enable targeted marketing.
Product Development
using customer knowledge to inform the entire process of creating or improving a product, service, or app, and bringing it to market.
Usability Testing
concerned with understanding how customers use your products in real-time. It can involve physical products, like a new blender, or digital products like a website or app.