Statements

Question 1

True/False: MyChart users are not enrolled by default in Paperless Billing

Answer 1

False

Question 2

Statements are generated at the HAR Level.
A. Single Billing Office
B. Non-Single Billing Office

Answer 2

B.

Question 3

Statements are generated at the Guarantor Level.
A. Single Billing Office
B. Non-Single Billing Office

Answer 3

A.

Question 4

_____ shows which guarantors or HARs were included in the run and any guarantors or HARs that qualified for the run but were not billed due to various reasons.

Answer 4

The Enterprise Statement Run Report

Question 5

What happens when you accept the statement run? (choose all that apply)
A. The run is removed from Epic
B. The statements are printed
C. All included guarantor accounts are marked with a statement sent date
D. Self-pay bucket changes to Outstanding
E. Self-pay Follow-up level is incremented.

Answer 5

A, C, D, E

Question 6

True/False: Self-Pay Follow-Up levels start at 1.

Answer 6

False

Question 7

What is NOT considered when calculating a guarantor’s payment history score?
A. Average Self-pay follow-up level over the past 2 years.
B. Whether the guarantor has had HARs sent to bad debt or written-off as uncollectable.
C. Outstanding Balance
D. Use of MyChart or other online methods

Answer 7

C

Question 8

Which is more useful for users who perform SBO workflows or for HB centric workflows?
A. Guarantor Account
B. Hospital Account

Answer 8

B

Question 9

Which is more useful for users who perform PB-centric workflows and rarely need HB information.
A. Guarantor Account
B. Hospital Account

Answer 9

A