Follow-Ups

Question 1

Active Follow-up Records:
A. Flag the Denial
B. Route the HB HAR to an account workqueue based on owning area
C. Identify the HB HAR for future reporting
D. Indicate no further end-user actions are needed

Answer 1

A,B,C

Question 2

True/False: Follow-Up records are found on the Guarantor Summary Tab

Answer 2

False, The Liability Buckets

Question 3

True/False: You can update multiple follow-up records at one time.

Answer 3

True

Question 4

Types of Follow-Up Records:
A. No Response
B. Underpayment
C. Overpayment
D. Denial

Answer 4

b,c,d

Question 5

True/False: Contractual Variances are calculated by comparing the allowed amount and the expected amount

Answer 5

True

Question 6

The contractual adjustment taken. 
A. Billed Amount
B. Expected Amount
C. Allowed Amount
D. Paid Amount
E. Posted Write-Off

Answer 6

E