star codes Flashcards

1
Q

What is “Call Screening”

A

Allows you to create a list of up to 12 callers who will receive an announcement saying that you aren’t available.(60/80)

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2
Q

Activate Call Trace

A

*57

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3
Q

What is Call Forwarding “No Answer”

A

Redirect incoming calls to another telephone number when you are unable to answer. Only unanswered calls will be forwarded to the number designated. (92/93)

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4
Q

Activate Anonymous Call Rejection

A

*77

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5
Q

What does Call Forwarding “Not Reachable” allow the customer to do?

A

Ensures that calls will automatically be forwarded to a pre-determined number when service is not working due to a network or power outage. (58/59)

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6
Q

What is “Repeat Dialing”

A

Repeatedly dials a busy number until someone answers, (66/86)

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7
Q

Activate Call Forwarding (Variable)

A

*72

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8
Q

Deactivate Hunt Group - Group Make Busy

A

*233

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9
Q

Deactivate Call Forwarding Selective

A

*83

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10
Q

Deactivate Call Forwarding No Answer

A

*93

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11
Q

Deactivate Call Return

A

*89

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12
Q

Activate Speed Dial 8

A

*74

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13
Q

Activate Speed Dial 30

A

*75

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14
Q

Deactivate Call Screening

A

*80

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15
Q

Activate Call Retrieve

A

*88

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16
Q

Activate Call Forwarding Selective

A

*63

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17
Q

What is “Unconditional” Call Forwarding

A

Forward ALL calls to another phone number you designate. (72/73)

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18
Q

What is Caller ID Blocking “Per Call”

A

When you want to block your number from appearing on an outgoing call. (*67)

19
Q

What is Caller ID Blocking “Per Line”

A

Automatically blocks your name and number from the receiving party’s Caller ID unit, unless you un-block the information before you call. (*82)

20
Q

Activate Hunt Group - Make Terminal Busy

21
Q

Activate Hunt Group - Group Make Busy

22
Q

Activate Call Hold

23
Q

Activate Call Park

24
Q

Activate Call Forwarding Busy

25
Activate Repeat Dialing
*66
26
Activate Call Forwarding No Answer
*92
27
Deactivate Call Forwarding Not Reachable
*59
28
Activate Do Not Disturb
*78
29
Deactivate Repeat Dialing
*86
30
Activate Call Return
*69
31
What does "Selective" Call Forwarding allow the customer to do?
Allows you to create a list of phone numbers to be forwarded to them at a designated number (*63/*83)
32
Deactivate Hunt Group - Make Terminal Busy
*231
33
Deactivate Do Not Disturb
*79
34
Deactivate Call Forwarding (Variable)
*73
35
Activate Call ID Blocking Per Call
*67
36
What is Call Forwarding "Busy"
Allows customer to send any incoming calls to an alternate number while using the line. (*90/*91)
37
Deactivate Call Forwarding Busy
*91
38
Deactivate Anonymous Call Rejection
*87
39
Deactivate Call Waiting
*70
40
Activate Call Screening
*60
41
What is "Call Return"
Will tell you the number, and let you automatically call the person back. (*69/*89)
42
Deactivate Caller ID Unblocking Per Call / Line
*82
43
How can an BCV IMS customer disable Music on Hold (MOH) – cancel per call?
*39
44
Activate Call Forwarding Not Reachable
*58