Standard Operating Guidelines 400

Question 1

SOG 401 Communications
PURPOSE

Establish________ for radio operations between field personnel and Fire Rescue Communications Center (FRCC) during emergency and non-emergency incidents.
_______ JFRD Suppression/EMS assignments.

Answer 1

Guidelines
Define

Question 2

SOG 401 Communications

800 MHz RADIO

The JFRD performs radio communications on the First Coast Radio System (FCRS), an 800 MHz trunked radio system, using mobile and handheld portables.

There are five Flights (A, B, C, D, and E) available to the JFRD on the FCRS. Non-display radios can only access the first three. They are:
• A-Flight – Primary/Dispatch of everyday incidents
• B-Flight – Fire Ground Communications for large incidents
• C-Flight – Surrounding agencies, NIMS, and Mutual Aid
• D-Flight – Hospitals, Command Staff, and rear rescue personnel
• E-Flight – Hospitals, Command Staff, and rear rescue personnel

The C-Flight is a shared system throughout City agencies, but some Talk Groups (specific channels within the Flight) are specific to an agency/department.

Question 3

SOG 401 Communications
ASSIGNMENT OF 800 MHz RADIO FLIGHTS

Assigning incidents to Flights and Talk Groups is the responsibility of FRCC. Units may request to isolate an incident on an alternate Flight and Talk Group when necessary by notifying FRCC after dispatch.
FRCC will designate a Flight and Talk Group for the following:
• Incidents requiring 5 or more units
• Isolation of an Air Transport Unit (ATU) with Landing Zone Unit
• Mutual Aid assignments
• Special Event radio communications
• Non-emergency field communications
• Multi-department/agency communications
• Field training exercises

Question 4

SOG 401 Communications
A-FLIGHT

A1 (EMS-East)

A1 is the primary Talk Group for EMS incidents occurring East or South of the St John’s River requiring dispatch of four or less units. After dispatch, responding units will place their radios on A1.

Incidents assigned to A1 that require additional units which result in an assignment of 5 or more units will be isolated on B-Flight and assigned a Talk Group by FRCC.

A1 will be monitored by FRCC at all times.

Question 5

SOG 401 Communications
A2 (Dispatch)

A2 is the dispatch Talk Group for both Suppression and EMS.

FRCC will simultaneously broadcast dispatches across A1, A2, A3, and A4 for the benefit of all units.

Available Suppression and EMS units are required to monitor A2 at all times.

After dispatch, all relayed incident information and field requests shall be conducted on the assigned Flight and Talk Group. After completing incident, units shall advise their disposition on the assigned Talk Group prior to returning to A2.

Question 6

SOG 401 Communications
A2 (Dispatch)

All non-emergency status changes (Available, In-Quarters, En-Route to Tactical Support, etc.) shall be conducted on A2.

Units advising “Available” on A2 without identifying destination will be assumed Available in first-due territory.

A2 will be monitored by FRCC at all times.

Question 7

SOG 401 Communications
A3 (EMS West)

A3 is the primary Talk Group for EMS incidents occurring West or North of the St John’s River requiring dispatch of four or less units. After dispatch, responding units will place their radios on A3.

Incidents assigned to A3 that require additional units which result in an assignment of five or more units will be isolated on B-Flight and assigned a Talk Group by FRCC.

A3 will be monitored by FRCC at all times.

Question 8

SOG 401 Communications
A4 (Suppression)

A4 is the primary Talk Group for Suppression incidents requiring dispatch of four or less units. After dispatch, responding units will place their radios on A4.

Incidents assigned to A4 that require additional units which result in an assignment of five or more units will be isolated on B-Flight and assigned a Talk Group by FRCC.

A4 will be monitored by FRCC at all times.

Question 9

SOG 401 Communications
A5 (SPEVENT)

Special Event teams will communicate on and monitor A5, unless directed by FRCC to an alternate Talk Group.

Units dispatched to assist Special Event teams with emergency incidents will be directed by FRCC to change to A5. If upgraded to include five or more units, the incident will be isolated on B-Flight by FRCC or by field request.

FRCC will monitor A5 when in use.

Question 10

SOG 401 Communications
A6 (HANNA)

A6 belongs to Hannah Park. It is commonly used by lifeguards assigned to Hanna Park.

A6 is not monitored by FRCC.

Question 11

SOG 401 Communications
A8 (SUPRT)

A8 shall be used for non-emergency communications between field personnel and Tactical Support personnel.

Units shall return to A2 and notify FRCC when placed Out-of-Service or when advised to respond to a service facility.

A8 is not routinely monitored by FRCC.

Question 12

SOG 401 Communications
A10 (Marine Operations)

A10 is primarily used on marine incidents involving multiple agencies. A10 is not monitored by FRCC.

A10 is permanently patched to JSO and FWC.

Question 13

SOG 401 Communications
A11 and A12

A11 and A12 are conventional, simplex radio frequencies used for short-range communication within distances of approximately one mile.

A11 and A12 are not monitored by FRCC.

A13 VACANT

A14 VACANT

Question 14

SOG 401 Communications
A15 (St Johns County Fire/Rescue Dispatch)

A15 is used for communication with St John’s County Fire/Rescue if directed by FRCC. Their standard EMS and fire calls occur on this channel.

A15 is not monitored by FRCC.

A16 (St John’s County Fire/Rescue Tac)

A16 is used for communication with St John’s County Fire/Rescue if directed by FRCC. Their large assignment calls occur on this channel.

The City of Jacksonville’s Lifeguards utilize a different A16. Their A16 has been programmed specifically for the lifeguards and is not the same as the St John’s County Fire/Rescue Tac channel.

A16 is not monitored by FRCC.

Question 15

SOG 401 Communications
B-FLIGHT

There are four Talk Groups located on B-Flight for isolating major incidents (B1, B5, B9, and B13).

EMS and Suppression incidents requiring five or more units will be isolated on B- Flight and assigned a Talk Group by FRCC.

FRCC will rebroadcast the assigned Talk Group 15 seconds after initial dispatch for the benefit of responding units.

Question 16

SOG 401 Communications
C-FLIGHT

Certain C-Flights are dedicated to Surrounding agencies, NIMS and Mutual Aid communication. Field personnel are not to use these Talk Groups for non- emergency conversations

Question 17

SOG 401 Communications

All the Talk Groups have expansion capabilities, in addition to the Main / Sector Fire Group:

• 2 Expansion Fire Groups (Sector)
• 1 Announcement Group (AG)

Responding units will initially be assigned to the Main group. Incident Commanders (IC) will use expansion groups at their discretion.

The Announcement Group (AG) is used for simultaneously broadcasting information across the assigned Talk Group as well as both its expansion groups. The AG cannot receive transmissions. Radios must be returned to Main or one of the other expansion groups in the assigned Talk Group to have two- way communications.

Question 18

SOG 401 Communications
• C1 – RPTR1
• C2 – JBFD1
• C3 – VACANT
• C4 – JAAOPS
• C5 – RPTR5
• C6 – NIMSN
• C7 – NIMSS
• C8 – NIMSE
C9 – NIMSW
• C10 – HUGENOT
• 8TAC94 (C11)
• 8TAC93 (C12)
• 8TAC92 (C13)
• CCFR–PRI (C14)
• CCFR-TAC (C15)
• MA – FLA (C16)

Question 19

SOG 401 Communications

National Mutual Aid Communications Mutual Aid Tactical Talk Groups are as follows:

8TAC94 (C11) (Mutual Aid Tactical 4)
8TAC93 (C12) (Mutual Aid Tactical 3)
8TAC92 (C13). (Mutual Aid Tactical 2)

C11 through C13 are National Mutual Aid and Tactical Talk Groups used during incidents requiring assistance across county/state lines.

Question 20

SOG 401 Communications

C16 (MA–FLA)

C16 (MA–FLA) is the Florida Mutual Aid Channel designated for use during a major incident within the state requiring statewide Mutual Aid.

Question 21

SOG 401 Communications
D -FLIGHT

D Flight is dedicated to area hospitals for unit to hospital communication:

• D1 - BMC-Main
• D2 - BMC-PEDs
• D3 - BMC-BCH
• D4 - BMC-South
• D5 - BMC-S-PEDS
• D6 - BMC-North
• D7- BMC-TownCenter
• D8 - BMC-Clay
• D9 - BMC-Oakleaf
• D10 - MEM-Main

Question 22

SOG 401 Communications
D -FLIGHT

• D11 - MEM-RTR
• D12 - MEM-Mand
• D13 - MEM-ATL
• D14 - UF-Main
• D15 - UF North
• D16 - NAS JAX
• D17 - OPMC
• D18 - Park West
• D19 - OPMC Normandy
• D20 - MAYO

Question 23

SOG 401 Communications
D FLIGHT

• D21 - STV-Riverside
• D22 - STV-Southside
• D23 - STV-Clay
• D24 - STV-ARLING
• D25 - STV-WEST

Question 24

SOG 401 Communications
E –FLIGHT

E Flight is also dedicated to area hospitals for unit to hospital communication. This flight allows for future hospital expansion.

• HOSP-F
• HOSP-G
• HOSP-H

Question 25

SOG 401 Communications

MUTUAL AID COMMUNICATIONS
When responding to immediate surrounding counties and municipalities, the means to communicate with other departments will vary. See Appendix E for detailed information.
At times, it may require FRCC or the other department to “patch” a radio channel between JFRD and that department. When a patch occurs, you will be able to use the assigned channel to communicate with both FRCC and the surrounding county’s units.

Question 26

SOG 401 Communications
DIGITAL VEHICULAR REPEATER SYSTEM (DVRS)

The DVRS is a small rugged, self-contained radio base station that improves portable radio coverage in challenging structures types, such as high-rises. When utilized, the appropriate chief will announce for crews to switch to the appropriate radio channel (C1, C5, A7, or A9).

Fire 1, Fire 5, Fire 7, and Fire 9 currently have these devices in their vehicles

Question 27

SOG 401 Communications
FLORIDA INTEROPERABILITY NETWORK (FIN)

FRCC is equipped with a Florida Interoperability Network (FIN) radio to communicate with other county agencies directly.

The FIN may be “patched” directly into the 800 MHz radio system, allowing JFRD field personnel to communicate with Mutual Aid counties, if necessary.

FRCC will notify JFRD units participating in a Mutual Aid incident of the designated Talk Group.

Question 28

SOG 401 Communications
METRO-JAX TALKGROUP

FRCC is equipped with the Metro-Jax Talkgroup. It is designed to allow for emergency dispatch centers to immediately communicate with the other public safety communication centers in the region when a major incident occurs.

This channel will be used to coordinate needs and responses among the communication centers.

Question 29

SOG 401 Communications
EQUIPMENT PROBLEMS

Telephone, computer, printer, or software problems shall be relayed to ITD (Information Technologies Division). Requests for station equipment problems shall be submitted through the Tivoli system or by calling 255-1818. Urgent repairs occurring outside normal business hours that require overtime must be authorized by the FRCC shift supervisor.

Power failures at the station shall be reported to FRCC. Field personnel are responsible for monitoring the radio until the power is restored. Field personnel shall inform FRCC as soon as the power is restored.

Question 30

SOG 401 Communications
FIRE RESCUE COMMUNICATIONS CENTERS

The Fire Rescue Communications Center (FRCC) has two locations. The Primary center is located at JFRD Headquarters (515 N. Julia St) and the Back- Up Communications Center (BUCC) is located at Cecil Airport (5847 Aviation Ave).

Both Communications Centers are fully equipped for continuous JFRD operations and therefore may be used interchangeably or simultaneously. FRCC will keep personnel updated as to which is center is active and serving as the main dispatch center.

Question 31

SOG 401 Communications
FIELD RADIO OPERATION PROCEDURES

Unit identification will precede all field radio transmissions.

To facilitate field communications, units requesting location or status of another unit will be directed to the appropriate Talk Group by FRCC.

Field requests within the scope of normal operational guidelines will be honored by FRCC.

Question 32

SOG 401 Communications
FIELD RADIO OPERATION PROCEDURES

Units shall attempt to clear Talk Groups A1, A2, A3, and A4 after hearing emergency dispatch tones (Alert 3, three short beeps in succession) transmitted by FRCC.

Non-essential field communication, personal statements, and catcalls are not permitted.

Units equipped with MDTs will maintain response status via computer as well as verbally advising response status on the radio for the benefit of surrounding units.

Question 33

SOG 401 Communications
FIELD RADIO OPERATION PROCEDURES

FRCC shall repeat the following transmissions from field units, including pertinent additional information received from on-scene personnel:

• Disposition updates (“Available”, “On-Scene”, etc.)
• EMS Alerts (Trauma Alert, Cardiac Red, etc.)
• W Signals
• Maydays
• Signal 34s

FRCC will not acknowledge units advising “En-Route”, as this statement is an acknowledgement of dispatch. If units advise “En-Route” from a specific location, FRCC will acknowledge the unit and repeat the location.

Question 34

SOG 401 Communications
Unit Status Updates

Units en-route to maintenance facilities will advise FRCC when Out-of-Position,
On-Scene, Returning-to-Quarters, and Back-In-Position.

Units shall notify FRCC when leaving and returning to first-due territory.
At the completion of an incident, units must advise FRCC of their disposition (Papa, Romeo, Available, etc.) for proper report coding.

Units returning to service in first-due territory (from maintenance, assigned incidents, etc.) will be notified by FRCC of incidents in progress that the unit would normally be assigned to for possible response.

Question 35

SOG 401 Communications
Non-Emergency Field Requests

During periods of heavy radio traffic, units will conduct all non-emergency status changes via red phone or MDT.

Units requesting to leave first-due territory while remaining in service will:
• Secure permission from the appropriate Chief
• Coordinate through FRCC

Units will coordinate with FRCC any unscheduled training or apparatus/equipment testing which may result in a delayed response.

Question 36

SOG 401 Communications
Field Communications During Emergency Response

On-scene units shall directly inform responding units of response status when
applicable (“Cancel”, “Rapid Response”, etc.) without involving FRCC.

On all EMS Alerts and W Signals, units shall include all pertinent information
necessary for relay by FRCC.

Units shall relay any posted or key holder information to FRCC in order to assist in notifications.

Units shall immediately advise FRCC of changes in location or Call Description.

During multi-unit assignments, companies staging at hydrants will advise their location for the benefit of the IC. FRCC will repeat the unit and location.

Units shall notify FRCC immediately when emergency responses are delayed (slow moving train, road blockages, road obstructions, vehicle malfunctions, etc.). FRCC will dispatch the next closest available unit (assisted by the next- due fully staffed/ equipped unit, if applicable) immediately after receiving notification. Units may advise alternate routes and alternate units for dispatch to offset response delay. Units shall advise FRCC immediately when clear of delay and if continuing response.

The following notifications shall generate the 10-minute increment notification from FRCC: Incident Command, Signal 34, Mayday, STEMI Alert, Stroke Alert, Cardiac Red, Trauma Alert and Trauma Red. FRCC will broadcast on the Talk Group involved, the location and duration of the incident in 10-minute increments. The 10-minute increments will begin when the applicable command or notification is advised, except for structure fires. The 10-minute increment timer for structure fires shall begin upon dispatch of the incident.

The 10-minute notifications will continue until FRCC has been advised that the situation is under control or patient transport is in progress. The 10-minute increments will be acknowledged by the person-in-charge.

When Incident Command is established, personnel establishing and assuming Command will utilize “Command” as their radio designation for the duration of the incident or until relieved of Command by another JFRD officer.

During multi-unit responses, units (including those equipped with MDTs) shall report all On-Scenes directly to FRCC.

Question 37

SOG 401 Communications
Hospital Communications

FRCC will advise Rescue Units when a hospital is unable to accept patients due
to an Internal Disaster (e.g., power failure, water leak, fire).

Units advising Trauma Alert, Stroke Alert, STEMI Alert, Cardiac Red, or Trauma Red will do so as soon as practical, giving:
• Criteria
• Hospital destination
• ETA to hospital

After receiving a Trauma Alert, Stroke Alert, STEMI Alert, Cardiac Red, or Trauma Red notification, FRCC will contact the appropriate hospital emergency facility relaying all information received.

Question 38

SOG 401 Communications
Supporting Agency Requests

FRCC shall note all supporting agencies contacted to assist JFRD units on initial dispatch in the additional information field (JEA en-route, JSO responding, Pop- A-Lock en-route, etc.). If the supporting agency(s) are not required, units should advise FRCC as soon as possible to cancel them.

Units requesting assistance from other agencies (JEA, Water Dept., JSO, etc.) shall specify nature at the time of request. Just as is the case with JFRD, these other agencies need detailed information so that they can dispatch appropriately.

Apparatus Problems

Officers of units placed Out-of-Service for mechanical problems should coordinate with service personnel for a possible spare apparatus/unit if expected to remain Out-of-Service for an extended period of time.

Units with vehicle maintenance issues shall contact Tactical Support Facility during business hours via A8. After hours or holidays, units shall contact FRCC.

Officers shall contact Tactical Support Facility during business hours for instructions for tire and wrecker service. After hours or holidays, units shall contact FRCC.

Question 39

SOG 401 Communications
DISPATCHED UNITS

Units Responding from Quarters

All dispatches of units in quarters will be preceded by an Alert 1 (single alert tone of at least a 1-second duration), followed by all applicable dispatch information.

It is the responsibility of field personnel to notify FRCC immediately if the unit dispatched:
• Is not in quarters
• Is not appropriately staffed to handle incident
• Has limited capabilities and is unable to handle incident

Available Units

All dispatches of units on an Available status will be preceded by an Alert 2 (alternating “hi-low” alert tone of at least a 1-second duration), followed by all applicable dispatch information.

If a response is not received from a dispatched unit within 15 seconds of initial dispatch, FRCC will attempt to contact the unit directly by radio and/or red phone. If the unit fails to respond after the second attempt, the next closest available unit will be dispatched and assisted by a fully staffed and equipped unit if applicable. FRCC will contact the appropriate Suppression or
Rescue Chief and relay the unit’s failure to respond.

It is the responsibility of field personnel to notify FRCC immediately if the unit dispatched:

• Is not appropriately staffed to handle incident
• Has limited capabilities and is unable to handle incident
• Is not closest responder at its current location

Question 40

SOG 401 Communications
ACKNOWLEDGEMENT OF DISPATCH

Units Responding from Quarters

Units in quarters will acknowledge receipt of dispatch by performing one of the following in descending order:

1. PressingstationFSASconfirmationbutton.
2. Confirmingdispatchviaredphone.
3. Advising “En-Route” on appropriate Talk Group.
4. Pressing en-route button on Mobile Dispatch Terminal (MDT), if equipped.

Available Units

Available units shall acknowledge dispatch by advising “En-Route” and their current location on the appropriate Talk Group (this includes apparatus equipped with MDTs) for the benefit of surrounding units. FRCC will acknowledge “En- Route” by repeating the unit’s current location only.

Available units hearing dispatch of an incident or advised of an incident near their current location will briefly confer with initially dispatched unit to determine which is closer. The responding unit must advise FRCC of the decision.

When an incident is dispatched near their current location, Out-of-Position units that are on an Available status shall advise FRCC if they are closer than the responding units.

Question 41

SOG 401 Communications
FRCC DISPATCH PROTOCOL

The type and amount of information received will dictate the initial assignment dispatched.
The closest available unit will be dispatched to an incident and, if necessary, supported by the next available appropriately equipped and staffed company.

Diverting Units

Units may be diverted to higher priority incidents.

FRCC shall divert units to other incidents based on the criteria that life takes precedence over property. If units are diverted, the next closest available unit will be dispatched to the first incident and assisted by a fully staffed/equipped unit, if applicable.

Responding units may divert to a second incident, which exceeds the initial assignment in priority after advising they are closer and receiving approval from FRCC. A second unit will be dispatched to the first incident, as FRCC is notified of such.

Companies that possess special or prior knowledge of a dispatched location or situation may alter an assignment (upgrade or downgrade) at any time, immediately notifying FRCC of decision.

Cancellations

Only the patient or complainant may request cancellation of responding units prior to the arrival of JFRD or JSO personnel. Upon FRCC relaying complainant/patient request, units may cancel at their discretion.

FRCC will relay cancellation request from units on-scene or JSO personnel to responding units. Responding units may advise “Available” or proceed at their discretion.

Fire Alarms/False Alarms

FRCC will relay all pertinent information received from alarm companies whether the units are en-route or on-scene. Field personnel will utilize this information at their discretion.

Downgrading/Upgrading Alarms

During multi-unit responses, the downgrading of an initial assignment may occur if an on-scene unit provides an initial report, a fire classification, and the appropriate Chief acknowledges the report and for FRCC to conduct Roll Call.

FRCC will conduct Roll Call by calling Chief Officers first, followed by units en- route. Chief Officers or FRCC may direct responding units to utilize MDTs or A2 to go available. Units on-scene are not included in Roll Call.

When information is received that would increase the amount and type of apparatus/equipment needed, assignments will be upgraded immediately.

FRCC shall upgrade an assignment based upon information received from a complainant, another agency, or field personnel, provided responding units have not arrived.

Limited Jurisdiction Areas

When an incident occurs near a county line or military base, FRCC personnel shall automatically contact the adjacent county or agency and inquire on the availability of emergency units for assistance.

JFRD Suppression apparatus will not be assigned to an EMS incident at NAS JAX or NAS Mayport unless specifically requested by the naval facility. Misrouted emergency rescue requests from on-base naval housing received by FRCC will be relayed to the Navy Regional Dispatch Center. FRCC will dispatch units when assistance is requested by the naval facility.

FRCC shall contact UNF police for assistance to all incidents occurring on the University of North Florida Campus.

FRCC shall notify Atlantic Beach Police and Neptune Beach Police of all life- threatening incidents occurring within their jurisdiction.

Law Enforcement Dispatched for Scene Safety

The appropriate police agency will be dispatched to bars, lounges, or any high- risk location where JFRD field personnel may be in danger.

Responding units will be advised immediately as to any unusual or dangerous circumstances (fights in progress, suspect on scene, etc.)
The appropriate police agency will be dispatched for traffic control on the initial dispatch of commercial structure fires, apartment fires, hazardous material incidents, and mass casualty incidents.

Question 42

SOG 401 Communications
FRCC DISPATCH PROTOCOL

Automated Skyway Express

FRCC shall notify the Skyway Control Center Operator via the Red Phone if any incident involves the Skyway. FRCC shall instruct the operator to de-energize the rail system until verification of the incident location has been established.

If an emergency occurs outside normal Skyway hours of operation, FRCC will contact the Skyway Operations Manager to meet the awaiting Suppression Company at the Control Center.

Tankers

Tankers will automatically be assigned when they appear in the suggested assignments and upon field request.

Ladders

Ladder companies are the primary dispatch to all special details, low hanging wires, wires down, wires arcing or sparking, and children locked in vehicles when they are the closest available unit.

Squads

Squads are defined as an engine in their 1st, 2nd, and 3rd due territories. On all other assignments, their main duty is to establish a Rapid Intervention Team (RIT) with a focus on rapid intervention and firefighter survival.

All structure fires, Hazardous Materials incidents, and Special Operations incidents will require at least one Squad assigned as RIT.

Chiefs

The appropriate Chief will automatically be assigned when they appear in the suggested assignments, upon field request, or at the discretion of the FRCC Supervisor.

The Special Operations Chief (Fire 4) will respond to:

• Special Operations incidents
• Incidents requiring deployment of the USAR Team

The Firefighting/Marine Operations Chief (F8) will respond to:

• Significant ship/boat accidents and other marine incidents

The Hazardous Materials Chief (Fire 9) will respond to:

• Hazardous Materials incidents requiring a full team

Command Van

The Command Van may be assigned at the request of the Incident Commander.

Air Truck

The Air Truck will be assigned to all confirmed W3s or upon request by field personnel.

Rehab Unit

The Rehab Unit serves as the primary apparatus for delivering rehabilitation equipment and supplies to an emergency scene.

The Rehab Unit will be assigned to all confirmed W3s or upon request by field personnel.

Question 43

SOG 401 Communications
APPARATUS STAFFING

Apparatus staffing is determined by the Director/Fire Chief or his/her designee.

Question 44

SOG 401 Communications
FIELD REPORTS / BENCHMARKS

Initial Report

On Suppression incidents, the first-arriving unit will provide an initial report for the benefit of other responding units. The initial report will include the following:

1. UnitidentificationandassumptionofCommand
2. Buildingdescription(occupancy,size,construction)
3. Obvious fire conditions and initial tactics (“Smoke showing from second
   floor”, “laying out”, “attempting rescue of occupants”, etc.)
4. Fire Classification

Fire Classifications

Any flame damage to the structure of a building requires a Suppression Chief, regardless of the W-Signal.

• W1 – One Suppression unit required to handle incident

• W2 – Two or more Suppression units required to handle incident. If Full Assignment or greater dispatched, first-arriving Engine and Ladder company will handle, unless advised differently by on-scene unit(s) or assigned Suppression Chief.

• W3 – Full Assignment or Maximum Full Assignment required to handle incident

• W4 – See section 401.30

• 2nd Alarm, 3rd Alarm, 4th Alarm, 5th Alarm –

Suppression Benchmarks

• Incident Command
• All Clear (primary and secondary)
• Situation Under Control
• W4

EMS Alerts
• MCI Level I (5-10) victims
• MCI Level II (11-20) victims
• MCI Level III (21-100) victims
• MCI Level IV (101-1000) victims
• MCI Level V (over 1000) victims
• Trauma Alert
• Stroke Alert
• Cardiac Red
• STEMI Alert
• Trauma Red

Question 45

SOG 401 Communications
FIELD PERSONNEL EMERGENCIES

Emergency Alarm Button

If an emergency arises that may compromise the health, safety, or welfare of on- duty JFRD personnel, the orange Emergency Alarm Button located on the portable radio should immediately be activated. Depending on whether it is a Mayday or Signal 34 situation, personnel should clearly state:

• Unit identification
• “Mayday! Mayday! Firefighter down/missing!”
• Present location of missing/trapped personnel, if known
OR
• Unit identification
• “Signal 34”
• Present location

Activating the orange Emergency Alarm Button sets off an alarm and displays the unit’s portable radio ID on all radio positions in FRCC. Activating the orange Emergency Alarm Button does not automatically open the mic, the mic must be physically keyed for Communications to receive any radio traffic.

Not all ID numbers reflect a company or unit’s portable radio. The ID number displayed
in FRCC may belong to the portable radio itself. Therefore, if possible, it is imperative
each company or unit in distress announce their Unit name, number, and location. The Radio Shop programs the radio IDs.

The Emergency Alarm Button must be reset after the emergency has ended. To reset, the user must hold the button down until receiving a long steady tone (approximately four seconds), then release.

If the Emergency Alarm Button is accidentally activated, it must be reset as described above. Should there be difficulty in resetting the alarm, advised FRCC over the radio that the situation is under control and you are attempting to reset.

Mayday

A Mayday is utilized in the event of a firefighter down or missing during a working incident.

FRCC will activate Alert 3 tone (three short beeps in succession) and repeat transmission including “Emergency Traffic Only!” on the assigned isolated Talk Group.

If multiple Talk Groups are in use for an incident, FRCC will also activate Alert 3 and repeat the transmission including “Emergency Traffic Only!” on the additional Announcement Group(s).

Units should follow procedures outlined in Personnel Accountability SOG 404 - Procedures for Lost/Missing Firefighters.

In the event of a mayday or lost/trapped firefighter, Command will begin a Roll Call by requesting an Alert 3 (short rapid tones) from FRCC. Following the Alert 3, FRCC will announce: “All companies, stand-by for a Roll Call.”
FRCC will await further instructions from the Incident Commander.

Signal 34

Signal 34 is utilized in the event of a firefighter(s) in a potentially life-threatening situation. This signal can be announced over the radio or indicated by pressing the Emergency Alarm Button.

FRCC will attempt to contact the unit by radio to verify the emergency and location by repeating the transmission and receiving acknowledgement from the unit. If attempt is unsuccessful, FRCC will activate an Alert 3 tone for at least 1- second duration and broadcast the following on Talk Groups A1, A2, A3, and A4 simultaneously for the benefit of Available units:
• “Emergency Alarm activation for (unit name and number).”
• “Emergency traffic only!”

Upon hearing an Alert 3 tone and the broadcast of “Emergency Traffic Only” from FRCC, field units shall do the following:
• Units on Available status shall maintain radio silence and await instructions from FRCC
• Non-emergency status changes shall be advised by red phone or MDT FRCC shall dispatch an Emergency Assistance Request Assignment to the last known location of the unit. If unit is on Available status and does not advise present location with the Signal 34, FRCC will continue attempting to contact the unit and notify the applicable Chief of the situation.

An Emergency Assistance Request Assignment shall consist of a Maximum Investigative Assignment (in addition to on-scene units) as well as the following:
• Rescue Unit
• Rescue Chief
• Appropriate law enforcement agency

To maintain communication with the unit in distress, FRCC will not designate an alternate Talk Group until additional units arrive on scene and assess the situation.

The unit in need of emergency assistance must notify FRCC immediately once situation is Under Control or All Clear. FRCC will repeat transmission for the benefit of units maintaining radio silence during the alert.

Question 46

SOG 401 Communications
COMPANY/UNIT TRANSFERS

To maintain sufficient coverage and decrease response time, units shall be transferred by FRCC into depleted areas when necessary.

Coverage

Stations 40, 48, and 55 shall always be covered.

Stations 16 and 56 do not require a transfer Engine for coverage as long as the Crash Units are available to respond.

The suppression apparatus assigned to the Hazardous Materials Teams (Stations 7 and 21) and the Special Operations Teams (Stations 4 and 13) shall not be used as transfer companies but may conduct standbys within their first- due territory on an Available status.

In the combined territories of Stations 1, 2, 4, 5, and 9, two fully staffed Engine Companies and one fully staffed Ladder Company shall always be maintained.

Rescue 16 is not to be used as a transfer company.

In the combined territories of Stations 60 and 71, one fully staffed suppression apparatus with a pump shall always be maintained.

Field Chiefs may suggest and coordinate with the FRCC Supervisor for unit transfers to depleted areas and for stand-by assignments.

Transfer Guidelines

Units shall conduct transfers based on the following guidelines:

• Officers will ensure transfers are performed immediately but on a non- emergency status, unless otherwise advised

• Units must remain in transfer area until notified by FRCC to return to quarters

Question 47

SOG 401 Communications
SPECIALIZED RESPONSE TEAMS

Hazardous Materials (HazMat) Teams

• Station 7 – (Engine-7, Hazmat-7, Rescue-7, Ladder-7)
• Station 21 – (Engine-21, Hazmat-21 Rescue-21, Ladder-21)

Decontamination Unit (Decon)

The Decontamination Team is comprised of Fire Station 21 and will be dispatched at the request of the IC when information is received indicating numerous persons are ill and are experiencing the same type of symptoms.

Fire 9 and a Hazardous Materials Team will be assigned to all incidents involving the Decon Unit.

Special Operations Team (SOT)

The Special Operations Team is compromised of Fire Stations 4 and 13, and will
respond together on all incidents involving:

• Confined Space Rescue Operations
• High Angle Rescue Operations
• Trench Collapse Rescue Operations
• Industrial machinery incidents involving entrapment
• Structural Collapse
• Extrications involving Tractor Trailers, Buses, Trains or Multiple Vehicles
• High Rise Structure Fires
• Confirmed W-3’s involving commercial buildings (IC should consider
using the Special Ops team as RIT)

F4 will be assigned to all incidents involving the Special Operations Team.

Secondary Rapid Intervention Team (RIT) Assignment

A secondary RIT consisting of Ladder 4 and Heavy Rescue 4 will automatically be assigned on all W-3’s involving large commercial structures (i.e., warehouse, strip mall, enclosed mall, office building, etc). Fire 4 will be assigned with the secondary RIT to assist the on-scene
Incident Commander with this expanded assignment. The on-scene Incident Commander can alter this assignment as needed.

DEPLOYMENT TEAMS

Urban Search and Rescue (USAR) Team

A team combined of all members of the Specialized Response Teams, on or off duty. The USAR Team will be activated by administrative request to assist with urban search and rescue incidents that may require long range JFRD involvement.

Deployment Trailer

The Deployment Trailer is a semi-tractor trailer mobile communication center utilized primarily for long-term, out-of-town deployment.

Question 48

SOG 401 Communications
STANDARD SUPPRESSION ASSIGNMENTS

** = Respond signal 15 status – no lights and sirens

INVESTIGATIVE ASSIGNMENTS / SPECIAL DETAIL

Units
An Investigative Assignment consists of:
• Suppression Unit (Ladder or Engine)

Ladders are the primary response to the following incident types/call descriptions
when they are the closest available unit.

Incident Types / Call Descriptions
• **Assist a Citizen or Special Detail
• **Calls in which information received indicates a non-serious nature or the caller is convinced it is not serious
• **Tree Incident
• Child locked in vehicle
• Elevator Incident with no injuries
• Low hanging wires, wires down, arcing, or sparking
• Wires burning

Question 49

SOG 401 Communications
SINGLE ENGINE RESPONSE

Incident Types / Call Descriptions

• **Bomb Threat (assist law enforcement)
• Brush fire (no potential for extention or life hazard exists (non-emergency)
• Chemical Leak/Spill (Single Family Dwelling)
• **Civil Disturbance
• Dumpster
• Electrical, gas, or chemical odor/investigation (Single Family Dwelling or
Outside Area)
• Fire (Must Specify-Shopping Carts, Bikes, Trees, etc.)
• Fuel Leak Vehicle (no more than 4 wheels)
• Grass Fire (no potential for extention or life hazard exists)
• Heater Malfunction
• Investigation (Must Specify)
• **Land Clearing (no potential for extention or life hazard)
• Mailboxes (commercial and residential)
• **Oil Spill (less than 20 gallons)
• Outdoor LP Gas Leak (20 lb. cylinder or less)
• Pleasure Boat Docked/Inland water source, lakes, ponds, nonnavigable
waterways, etc.
• Private Dock (Inland water source, lakes, ponds, non-
navigablewaterways, etc.)
• Residential Fire Alarms (Single Family Dwelling)
• Smoke Odor (Single Family Dwelling or in the area)
• Transformer Fire
• Trash Fire (no potential for extension or life hazard (non-emergency)
• Unverified 911
• Vehicle Fire (autos, vans, pickups)

Question 50

SOG 401 Communications
MAXIMUM INVESTIGATIVE ASSIGNMENT

Units

A Maximum Investigative Assignment consists of:

• Engine
• Ladder
• Suppression Chief

Incident Types / Call Descriptions

• Appliance Fires - contained
• Chemical Leak/Spill Multi-Family Residence, Commercial
• Chemical Odor Multi-Family, Commercial
• Commercial Vehicle (Smoking or on Fire)
• Commercial Fire Alarms (includes apartments)
• Electrical, gas, or chemical odor/investigation (Apartments, Commercial
Building, Daycare, Enclosed Mall, High Life Hazard, High Rise, Hospital, Hotel, Industrial, Mercantile, Motel, Nursing Home, Restaurant, School, Service Station, Strip Mall, Warehouse.)
• Passenger Bus (Smoking or on Fire)
• Recreational Vehicle (Smoking or on Fire)
• Smoke Odor (Apartments, Commercial Building, Daycare, Enclosed Mall,
High Life Hazard, High Rise, Hospital, Hotel, Industrial, Mercantile, Motel, Nursing Home, Office, Restaurant, School,Service Station, Strip mall, Warehouse.)
• Tractor Trailer (Smoking or on Fire) (See Commercial)
• Vehicle Fire (Commercial and Recreational Vehicle)

Question 51

SOG 401 Communications
SPECIALIZED MAXIMUM INVESTIGATIVE ASSIGNMENT

A Specialized Maximum Investigative Assignment will consist of a Maximum Investigative Assignment plus the following additional field personnel or specialized apparatus or teams:

Barricaded or Hostage Incident (when requested by law enforcement)
• Rescue Unit

Bridge Collapse
• Maximum Investigative Assignment from each side of the river
• 2 Rescue Units from each side of the river
• 2 Marine Units
• Rescue Chief
• Special Operations Team
• Fire 4
• Fire 8
• Squad
• Command Van

Chemical Leak/Spill within a commercial building
• Hazardous Materials Team
• Fire 9
• 1 additional Suppression Chief
• Squad

Chemical Leak/Spill involving a Tanker
• Hazardous Materials Team
• Fire 9
• 1 additional Suppression Chief
• Squad

Confirmed Bomb/WMD Threat
• Hazardous Materials Team
• Fire 9
• Rescue Unit
• 1 additional Suppression Chief
• Squad

Construction/Industrial Incident
• Special Operations Team
• Fire 4
• Rescue Unit
• Rescue Chief
• 1 additional Suppression Chief
• Squad

Dock Fire (public/private in navigable waterways)
• 2 Marine Units • F8

Emergency Assistance Request (Signal 34)
• Rescue Unit
• Rescue Chief

Gas Cylinder Fire (outside and < 100lb)
• Hazardous Materials Team
• Fire 9
• 1 additional Suppression Chief
• Squad

Gas Cylinder Leak (outside and > 100 lb)
• Hazardous Materials Team
• Fire9
• 1 additional Suppression Chief
• Squad

Gasoline Leak (involving a Tanker)
• Hazardous Materials Team
• Fire 9
• 1 additional Suppression Chief
• Squad

Gas Line Cut/Severed
• Hazardous Materials Team
• Fire 9
• 1 additional Suppression Chief
• Squad

Hostage Situation (Multi Family/Commercial Building)
• Rescue Unit

Industrial/Machinery Incident (Entrapment/Multiple Victims/etc.)
• Special Operations Team
• Fire4
• Rescue Unit
• Rescue Chief
• 1 additional Suppression Chief
• Squad

Passenger Bus Fire
• Rescue Unit

Radiation Incident (No WMD)
• Hazardous Materials Team
• Fire 9
• 1 additional Suppression Chief
• Squad

RV/Commercial Vehicle
• 1 Tanker

Railroad Incident – Freight Train
• Maximum Investigative Assignment from each side of RR tracks
• Both Hazardous Materials Teams
• Fire 4
• Fire 9
• Special Operations Team
• Rescue Unit
• Rescue Chief
• 1 additional Suppression Chief
• Squad

Railroad Incident – Passenger Train
• Maximum Investigative Assignment from each side of RR tracks
• 3 Rescue Units
• Special Operations Team
• Hazardous Materials Team
• Fire4
• Fire9
• Rescue Chief
• Squad

Train Fire – Freight Train
• Maximum Investigative Assignment from each side of RR tracks
• Both Hazardous Materials Teams
• Fire4
• Fire 9
• 2 Rescue Units
• Special Operations Team
• Rescue Chief
• 1 additional Suppression Chief
• Squad

Train Fire – Passenger Train
• Maximum Investigative Assignment from each side of RR tracks
• 2 Rescue Units
• Fire4
• Special Operations Team
• Rescue Chief
• Squad

WMD Investigations (involving, chemical, biological, radiological/nuclear, or high yield explosive weapons)
• Hazardous Materials Team
• Fire 9
• 1 additional Suppression Chief
• Squad

Question 52

SOG 401 Communications
FULL ASSIGNMENT

Units

Primary Assignment consists of:
• 2 – Engines
• 1 – Ladder
• 1 – Suppression Chief

Secondary Assignment consists of:
• 2 – Engines
• 1 – Ladder
• 2 – Suppression Chiefs
• 1 – Squad
• 1 – Rescue Chief
• 1 - Rescue
• 3 - Tankers

Primary and Secondary assignments are dispatched at the same time.

Incident Types / Call Descriptions
• All Structure Fires, excluding hospitals, nursing homes, convalescent
centers, high rises, high-life hazard occupancies
• Gas cylinder leaks – inside a structure and < 100 lb
• Fire-related incidents involving the Automated Skyway Express
(excluding trash receptacles)

Question 53

SOG 401 Communications
SPECIALIZED FULL ASSIGNMENT

A Specialized Full Assignment consists of a Primary and Secondary Full Assignment plus the following field personnel or specialized apparatus or teams:

Building Collapse
• 2 Rescues
• Tanker
• Fire4
• Special Operations Team
• Command Van
• Air Truck

Chemical Leak/Spill (occurring within an industrial site)
• Hazardous Materials Team • Fire9

Confined Space Rescue
• Rescue Unit
• F4
• Special Operations Team
• Command Van
• Air Truck

Elevator Incident (Structural Failure)
• Special Operations Team

Fire JEA/Electrical Substation
• Hazardous Materials Team
• Fire9

Fire Tanker Truck
• Hazardous Materials Team
• Fire 9

Gas Cylinder Fire (within a structure)
• Hazardous Materials Team
• Fire9

Gas Cylinder Fire (outside a structure and > 100 lb)
• Both Hazardous Materials Teams
• Fire 9

Gas Cylinder Leak (within a structure)
• Hazardous Materials Team
• Fire 9

Ship/Boat/Barge Fire or Incident
• Both Hazardous Materials Teams
• Fire 4
• Fire 8
• Fire 9
• 2 Marine Units
• Special Operations Team

Storage Tank Fire
• Both Hazardous Materials Teams
• Fire 9
• Command Van
• Foam Unit

Structural Collapse
• Special Operations Team
• Fire4
• Command Van
• Air Truck

Trench Collapse
• Special Operations Team
• Fire 4
• Command Van
• Air Truck

Question 54

SOG 401 Communications
MAXIMUM FULL ASSIGNMENT

A Maximum Full Assignment consists of a Primary and Secondary Full Assignment plus the following:
• 1 – Engine
• 1 – Ladder
• 1 – Tanker
• 1 – Suppression Chief
• 2 – Rescue Units
• 1 – Suppression Chief with mobile repeater system (F1, F5, F7, F9), if not already assigned

Maximum Full Assignment Incident Types / Call Description:
• All Structure Fires involving hospitals, nursing homes, convalescent centers.

Structure Fire to a High Rise Building
• Special Operations Team
• Fire 4

Question 55

SOG 401 Communications
ADDITIONAL ALARM ASSIGNMENTS (2ND, 3RD, 4TH, 5TH)

Each additional alarm will consist of:

• 2 – Engines
• 1 – Ladder
• 1 – Suppression Chief
• 1 – F1 or F5, if not already assigned
• 1 – Rescue
• Rehab Unit

If a Full Assignment or Maximum Full Assignment, depending on the type of structure involved, was not sent on the initial dispatch, the balance of the appropriate assignment will be dispatched along with the 2nd Alarm Assignment.

2nd Alarm Assignments shall be dispatched when advised by JFRD field personnel only.

For notification purposes only, FRCC will notify all stations of additional Alarm Assignments by activating the All Stations tones and broadcasting alarm, location, and Talk Group.

Question 56

SOG 401 Communications

GENERAL ALARM
General alarms are events of such magnitude that the IC must consider calling in off-duty firefighters and mutual aid from surrounding counties. Once the General Alarm has been sounded, call back procedures and all future equipment requests will be tailored to the event.
W4

The W4 signal is not a tactical signal but a health & safety one. It can be declared before or after the signal 77 (under control) is given.

The IC or the Incident Safety Chief can declare W4. A W4 assignment will be automatically assigned to all 2nd alarms and greater.

Once a W4 is declared, the following apparatus will be dispatched at a minimum:
• 1 – Engine
• 1 – Ladder
• 1 – Rescue
• Rehab Unit
• Air Truck

Question 57

SOG 401 Communications

BRUSH FIRES
Response assignments to brush fires shall be determined by the Fire Readiness Level (FRL) provided daily by the Division of Forestry (DOF). FRCC shall obtain and advise field personnel of the daily FRL. The FRL definitions and assignments are as follows:
FRL 1 (Little to no fire activity)
• 1 – Engine
• 1 – Brush Truck
FRL 2 (Routine fire anticipated)
• 1 – Engine
• 1 – Brush Truck
• 1 – Tanker
FRL 3 (Fire occurrence above average)
• 2 – Engines
• 1 – Brush Truck
• 2 – Tankers
• 2 – Suppression Chiefs
FRL 4 (Fire occurrence high)
• 3 – Engines
• 2 – Brush Trucks
• 2 – Tankers
• 2 – Suppression Chiefs
• 1 – Rescue Unit

Question 58

SOG 401 Communications

AIRCRAFT INCIDENTS
Alert Definitions
• Alert I – Aircraft is approaching the airport and is experiencing a minor difficulty, such as feathering propeller, oil leak, etc.
• Alert II – Aircraft is approaching the airport and is experiencing a major difficulty (i.e., engine fire, faulty landing gear, loss of hydraulic pressure, Florida Air National Guard (FANG) aircraft engages arresting cable).

• Alert III – Aircraft has crashed at an airport or off-site, is parked and is endangered by fire or explosives, or aircraft is involved in a collision.

Question 59

SOG 401 Communications

Due to the potential for an Alert to escalate into a major and/or catastrophic event, the officer-in-charge at Station 16 and/or 56 may upgrade the Alert assignment or request additional companies or equipment at anytime as additional information of the aircraft status is received.

Question 60

SOG 401 Communications

MARINE INCIDENTS
Marine 21 (M21), Marine 32 (M32), Marine 34 (M34), Marine 42 (M42), and Marine 50 (M50) are aluminum Jon boats with small outboards that are kept on trailers. They can be dispatched to inland water ways (i.e., lakes, ponds, creeks) that are not accessible from a navigable water way.
Rigid Hull Inflatable Boat (RHIB) 40 (RHIB40) is a 19 ft. ridged hull inflatable boat that can be dispatched to inland water ways and near shore incidents. RHIB40 is normally kept on a lift at Station 40.
MUD38 is an aluminum Jon boat with shallow water drives that make it capable of low water operation. MUD38 is kept on a trailer at Station 38.

Question 61

SOG 401 Communications

Offshore Response
Requests for assistance offshore may include sinking vessels, boat fires, search, and rescue, etc. In cases where M40 and/or M38 are dispatched to an incident offshore, F8 should consider responding to Station 40 to establish command. Station 40 has a VHF (marine) radio base station that is capable of long-distance offshore communication.
401.36.05 Flooding
Any standard EMS or Fire-related incident in an area known to be flooded will require one Jon Boat or RHIB in addition to the appropriate EMS or Suppression assignment.
401.36.06
401.36.07
Body Recovery (obvious death)
Assignments for incidents involving body recovery (usually assisting other agencies) shall be as follows:
• Suppression Company
• Marine Unit (Jon Boat or RHIB depending upon waterway accessibility)
Special Detail
Requests for assistance by stranded boaters or assignments to clear debris from waterways will receive a special detail assignment of 1 Marine Unit.

Question 62

SOG 401 Communications

The assignment for vehicle accidents will require 1 Suppression apparatus with a minimum of 250 gallons of water, if not included in the initial dispatch. In all cases, the nearest apparatus will be in the initial dispatch (Tankers, Brush Trucks, etc., if appropriate).

Question 63

SOG 401 Communications
Mutual aid

Request for Suppression Company(s) to Distant Locations
• Contact Chief of Operations for instructions and notify Director/Fire Chief
of incident
• Dispatch according to Chief of Operations instructions
• Notify the appropriate Suppression Battalion Chief, if not assigned

Question 64

SOG 401 Communications
EMS MUTUAL AID
Requests for one or two Rescue Units
• Dispatch as requested
• Notify the appropriate Rescue Chief if two are dispatched
Requests for more than two Rescue Units
• Dispatch 2 Rescue Units, including appropriate Rescue Chief
• Contact Division Chief of Rescue for decision concerning additional units
and notify the Director/Fire Chief of the incident
• Dispatch the balance of the request based on decision from Division Chief
of Rescue

Notify appropriate Rescue Battalion Chief, if not assigned
Requests for Rescue Unit(s) to Distant Locations
• Contact Division Chief of Rescue for instructions and notify the
Director/Fire Chief of incident
• Dispatch according to Chief of Rescue’s instructions
• Notify the appropriate Rescue Battalion Chief, if not assigned

Question 65

SOG 401 Communications

APPENDIX E

ST JOHNS COUNTY FIRE/RESCUE

JFRD Radios
St Johns primary channel is our A15. This is for routine EMS and routine
suppression calls.
SJCFR TAC4 (their A4) is our A16. This is for all large assignments.

SJCFR Radios
They have our B1, B5, B9, B13, A1, A2, and A3. They do not have our A4.

ATLANTIC BEACH PD, JACKSONVILLE BEACH PD, NEPTUNE BEACH PD

JFRD and JBPD Radios
A NIMS channel (our C6, C7, C8, or C9) can be used to facilitate communications.

JACKSONVILLE SHERRIF’S OFFICE
JFRD and JSO Radios
A NIMS channel (our C6, C7, C8, or C9) can be used to facilitate communications. Our A10 is permanently patched to JSO’s Marine Operations channel.

JACKSONVILLE BEACH LIFEGUARDS
JFRD Radios
Jacksonville Beach Lifeguards operate on our C2.
Jacksonville Beach Lifeguard Radios
They have “Lifeguard Dispatch” which is our C2.

CLAY COUNTY FIRE/RESCUE
JFRD Radios
CCFR Primary is our C14. This is for routine EMS and routine suppression calls. CCFR TAC is our C15. This is for all large assignments.
CCFR Radios
They have our B1, B5, B9, B13, A1, A2, A3, and A4.

NAVY FIRE (NAS & MAYPORT)
JFRD Radios
We don’t have their channels programmed.
Navy Radios
They have all our channels and will switch to a JFRD channel when working with us

Nassau county
JFRD Radios
We’ll use our B9. Nassau will patch it to their channel.
NCFR Radios
They have our B1, B5, B9, B13, A1, A2, A3, and A4.

BAKER COUNTY FIRE/RESCUE & MACCLENNY FD
Baker County and MacClenny Radios
We can’t communicate because they have VHF radios. Dispatch centers will relay info.

MARINE CHANNEL (A10)
JFRD Radios
Our Marine channel is A10. You can communicate with the marine agencies listed below.
Various Agencies Radios
Coast Guard, FWC, JSO, Nassau, St. Johns, and Clay all have it but under varying names.

OTHER HELPFUL INFORMATION
If utilizing another department’s (Clay, St John’s) radio channel, you are keying up on a radio tower in their county. This means that you must be somewhat close to that county before achieving reception.

If utilizing another department’s (Clay, St John’s) radio channel, FRCC is not able to monitor. Should you need to communicate with FRCC, you’ll need to either switch back to a JFRD channel or maintain JFRD communications on a second radio.

The NIMS channels are a reliable means of communication in this region if bordering departments will switch to the same NIMS channel, except in Baker County as noted above.
The simplex channels are A11 & A12. These are very short range. They are ideal for deployments when units are within a few miles of each other. FRCC can’t monitor.
If you operate on a JFRD Bravo channel in another county, be aware that you are utilizing radio towers in Duval County. Get very deep into the other county and you will lose reception.

When going into Nassau, their communications center will have to patch one of our radio channels (B9 usually) to the channel they’re operating on. This must be done because their system is encrypted and ours is not.

There is no longer a dedicated ATU channel. Landing zone communications should on the appropriate Bravo expansion channel such as B2 or B6.

Question 66

Vehicle Operations 402

The ________ of the vehicle is responsible for its safe operations.
The ______________ is responsible for ensuring that the operator complies with all laws and procedures governing emergency vehicle operations.
____________ shall report any condition that might temporarily or permanently impair their ability to safely operate a JFRD vehicle to the ____________.

_____________ and _____________ are required to use seat belts. Before the vehicle is permitted to move, the ___________will confirm that all personnel and riders are onboard, wearing PPE if necessary, and wearing seatbelts.

_____________ shall inspect their assigned vehicle _________ to determine its condition. They shall check the water level of booster tanks (by ________ observation into the tank) along with all other fluid levels on the vehicle. They shall then complete and sign the _________ Report.
Any defects, discrepancies, irregularities, or unsafe conditions shall be immediately reported to the ______________. The _____________ shall contact __________and be guided by their instructions.

______________ and _____________will also be performed daily.

When companies are assigned to spare units, the ________ shall be responsible for the vehicle and its equipment.

If a spare unit is returned after normal work hours, the _________ shall notify the ______ of where the unit was left and if any repairs are needed.

Should the need for repairs arise, Tactical Support personnel may be contacted on _____ or 693-1445 from _________ hours, _____ days a week. After ______, ______ will be notified in lieu of service personnel.
Before accepting a vehicle which has been in a repair facility, it will be the responsibility of the __________ to check the water level of booster tanks (by ________ observation) and all fluid levels prior to placing the vehicle into service. The _______ shall verify these fluid levels _____________.

Between the hours of _______ and ________, siren use should be limited to an extent necessary to reasonably ensure warning other traffic and not to such a degree that unnecessary disturbance will be afforded to persons along the route of such emergency run.

RESPONSE DOWNGRADE
The ____________ will advise incoming units to slow down their response whenever appropriate.
When the ____________reports “situation stable” or “nothing showing” etc., any additional units shall continue emergency response with lights and sirens but shall not exceed __________ . Favorable conditions are defined as follows:
 _______ Traffic
 Dry __________
 ________ Visibility
 Good _________
Under these conditions, a maximum of _______ mph over the posted speed limit is authorized.
Under less than favorable conditions, the __________ is the absolute maximum permissible.
If it becomes necessary to travel in center or oncoming traffic lanes, the maximum permissible speed shall be _______ mph.

_____________ present the greatest potential danger to emergency vehicles.

____________ present the greatest potential danger to emergency vehicles. The following apply to crossing intersections when responding to alarms or transporting patients:
 When approaching and crossing intersections with the right-of-way (green light, no stop sign, etc.), JFRD vehicles shall not exceed ________________
 If it becomes necessary to use center or oncoming traffic lanes to approach controlled intersections (traffic light or stop sign), JFRD vehicles must come to a complete stop before proceeding through the intersection. This includes occasions when the vehicle has green traffic lights

 When approaching a negative right-of-way intersection (red light, stop sign, etc.), the vehicle shall come to a complete stop; and may only proceed through when the operator can account for all traffic in all lanes yielding the right of way

When stopped at the scene of an incident, _________shall be used to make approaching traffic aware of the incident. The apparatus should be placed in a position to ________ personnel. The apparatus should be parked in a manner as not to impede _______ any more than necessary and consistent with safe operations.
All personnel shall wear _________ when working in and around roadways. The only exception will be personnel wearing their ____________

Answer 66

Vehicle Operations 402

The operator of the vehicle is responsible for its safe operations.
The Company Officer (or person in charge of the vehicle) is responsible for ensuring that the operator complies with all laws and procedures governing emergency vehicle operations.
Operators shall report any condition that might temporarily or permanently impair their ability to safely operate a JFRD vehicle to the Company Officer.

All City of Jacksonville employees and passengers are required to use seat belts. Before the vehicle is permitted to move, the Company Officer will confirm that all personnel and riders are onboard, wearing PPE if necessary, and wearing seatbelts.

Engineers/operators shall inspect their assigned vehicle daily to determine its condition. They shall check the water level of booster tanks (by visual observation into the tank) along with all other fluid levels on the vehicle. They shall then complete and sign the Engineer’s Daily Apparatus Report.
Any defects, discrepancies, irregularities, or unsafe conditions shall be immediately reported to the Company Officer. The Company Officer shall contact Tactical Support personnel and be guided by their instructions.

Maintenance and general cleaning will also be performed daily.

When companies are assigned to spare units, the Company Officer shall be responsible for the vehicle and its equipment.

If a spare unit is returned after normal work hours, the Company Officer shall notify the FRCC of where the unit was left and if any repairs are needed.

Should the need for repairs arise, Tactical Support personnel may be contacted on A8 or 693-1445 from 0700-1700 hours, 5 days a week. After 1700, FRCC will be notified in lieu of service personnel.
Before accepting a vehicle which has been in a repair facility, it will be the responsibility of the Engineer/operator to check the water level of booster tanks (by visual observation) and all fluid levels prior to placing the vehicle into service. The OIC shall verify these fluid levels at his/her earliest convenience.

Between the hours of 0100 and 0600, siren use should be limited to an extent necessary to reasonably ensure warning other traffic and not to such a degree that unnecessary disturbance will be afforded to persons along the route of such emergency run.

RESPONSE DOWNGRADE
The first-arriving unit will advise incoming units to slow down their response whenever appropriate.
When the first-arriving unit reports “situation stable” or “nothing showing” etc., any additional units shall continue emergency response with lights and sirens but shall not exceed the posted speed limit. Favorable conditions are defined as follows:
 Light Traffic
 Dry Pavement
 Good Visibility
 Good Roads
Under these conditions, a maximum of 20 mph over the posted speed limit is authorized.
Under less than favorable conditions, the posted speed limit is the absolute maximum permissible.
If it becomes necessary to travel in center or oncoming traffic lanes, the maximum permissible speed shall be 20 mph.

Intersections present the greatest potential danger to emergency vehicles.

Intersections present the greatest potential danger to emergency vehicles. The following apply to crossing intersections when responding to alarms or transporting patients:
 When approaching and crossing intersections with the right-of-way (green light, no stop sign, etc.), JFRD vehicles shall not exceed the posted speed limit
 If it becomes necessary to use center or oncoming traffic lanes to approach controlled intersections (traffic light or stop sign), JFRD vehicles must come to a complete stop before proceeding through the intersection. This includes occasions when the vehicle has green traffic lights
 When approaching a negative right-of-way intersection (red light, stop sign, etc.), the vehicle shall come to a complete stop; and may only proceed through when the operator can account for all traffic in all lanes yielding the right of way

When stopped at the scene of an incident, warning lights shall be used to make approaching traffic aware of the incident. The apparatus should be placed in a position to protect personnel. The apparatus should be parked in a manner as not to impede traffic any more than necessary and consistent with safe operations.
All personnel shall wear reflective vests when working in and around roadways. The only exception will be personnel wearing their issued turnout coat.

Question 67

SOG 403 Incident Command

The _________________ is a management process enabling fire forces to effectively and efficiently control resources at incidents.

The Incident Command System can be subdivided into _____ stages:

_______ Response ICS

This stage of ICS is implemented within the first _________ period (approximately the first ______ hours) of an incident. This process is utilized in the ______ of incidents requiring ICS.

________ Operations ICS

This stage of ICS is implemented when an operation may extend beyond _____ operational period or in situations where complex _______ is required. ———- Operations ICS is characterized by full activation of the ____________, as attached in Appendix A.

Answer 67

SOG 403 Incident Command

The Incident Command System (ICS) is a management process enabling fire forces to effectively and efficiently control resources at incidents.

The Incident Command System can be subdivided into 2 stages:

Initial Response ICS

This stage of ICS is implemented within the first operational period (approximately the first 12 hours) of an incident. This process is utilized in the majority of incidents requiring ICS.

Extended Operations ICS

This stage of ICS is implemented when an operation may extend beyond one operational period or in situations where complex planning is required. Extended Operations ICS is characterized by full activation of the National Incident Management System (NIMS), as attached in Appendix A.

Question 68

SOG 403 Incident Command

OPERATING REQUIREMENTS
1. _________ and
2. ___________

The use of ICS is mandatory on all incidents involving ____ OR MORE units. The _______ of the incident will dictate the complexity of the Incident Command System utilized and the __________ necessary for efficient command operations.

The ____________ is the final authority for the incident.

The _______ is responsible for the Command function at all times. As the identity of the IC changes through transfers of Command, the responsibility shifts with the title.

The IC must assume responsibility for the following:
• Provide for _______ of all personnel
• Remove, protect, and treat occupants
• Stop fire or hazard
• Conserve property

Initial Report
The _________shall transmit a brief initial radio report including:
1. Unit ________ on-scene
2. Building __________
3. Obvious ________ and initial ________

___________ refers to the first arriving unit initiating the ICS

• ____________ occurs after Command has been established. Command is assumed from the previous IC through Transfer of Command procedures

Answer 68

SOG 403 Incident Command

OPERATING REQUIREMENTS
1. Adaptability and
2. Expandability

The use of ICS is mandatory on all incidents involving 5 or more units. The complexity of the incident will dictate the complexity of the Incident Command System utilized and the resources necessary for efficient command operations.

The Incident Commander (IC) is the final authority for the incident.

The IC is responsible for the Command function at all times. As the identity of the IC changes through transfers of Command, the responsibility shifts with the title.

The IC must assume responsibility for the following:
• Provide for safety of all personnel
• Remove, protect, and treat occupants
• Stop fire or hazard
• Conserve property

Initial Report
The first-arriving unit shall transmit a brief initial radio report including:
1. Unit identification on-scene
2. Building description(occupancy,size,construction)
3. Obvious conditions and initial tactics

Establishing Command refers to the first-arriving unit initiating the ICS
• Assumption of Command occurs after Command has been established. Command is assumed from the previous IC through Transfer of Command procedures

Question 69

SOG 403 Incident Command

Establishing Command

The first-arriving ___________ MAY establish Command. The person in charge of that unit shall be act as the Incident Commander until:

• Properly relieved by an ______ or ______ OR

• The incident is ___________

Assuming Command
The ______ of the first-arriving ______ SHALL assume Command if:

• The unit that established Command has no__________
AND
• A _________is not yet on scene

The first-arriving ______________ SHALL assume Command upon arrival. Assumption of Command is discretionary for ranks above ___________.

____________________ at their discretion may choose not to assume Command at incidents involving their ————-, as their skills will be needed as a _____________ for the operation.

Answer 69

SOG 403 Incident Command

Establishing Command

The first-arriving unit may establish Command. The person in charge of that unit shall be act as the Incident Commander until:

• Properly relieved by an officer or chief OR
• The incident is terminated

Assuming Command
The officer of the first-arriving company shall assume Command if:
• The unit that established Command has no Company Officer (brush trucks, tankers, etc.)
AND
• A District Chief is not yet on scene

The first-arriving Suppression District Chief shall assume Command upon arrival. Assumption of Command is discretionary for ranks above District Chief.

Specialty Chiefs (Rescue, HazMat, TRT, etc.) at their discretion may choose not to assume Command at incidents involving their specialty, as their skills will be needed as a Group Supervisor for the operation.

Question 70

SOG 403 Incident Command

Transfer of Command

The ____________ of a higher-ranking officer on the scene does not mean Command has been transferred. Command is transferred only when the _______ procedures have been completed.

Arriving officers that wish to assume Command will first communicate with the IC being relieved. This may occur by ________ contact; however, ________ transfer is preferred.

The relieved officer will brief the officer assuming Command, indicating the following areas:

1. General situational status including a) threats to life, b) current conditions, and c) effectiveness of control efforts
2. Deployment and assignments of operating companies
3. Appraisal of needs for additional resources at that time

__________ tracking of incident action and resources is advised. _________ Worksheets facilitate tracking of Command’s strategic/tactics and resources. All ______ should have these worksheet available, but is not required.

If possible, the officer being relieved should review the Tactical Worksheet with ranking officer assuming Command.

Tactical Worksheets are a basic written __________. Escalation of IC complexity will be greatly enhanced by its use.

Command is responsible for the following tasks:
1. Establish an effective Command _________. If a rapid incident scene size up is conducted, the IC should quickly choose a stationary position
2. Rapidlyevaluatesituation(size-up)
3. Develop an Incident Action Plan (IAP). For Initial Response ICS this may simply be a verbal plan of attack or a brief written plan (ie, the Tactical Worksheet); however, for Extended Operations ICS, a more extensive written plan must be developed
4. Provide for life safety by coordinated use of the ___________
5. Subdivide the incident into manageable areas as needed (Sections, Branches, Divisions, or Groups) and assign Section Chiefs, Branch Directors, or Division/Group Supervisors)
6. Review and evaluate mitigation efforts and revise plan of attack as needed
7. Request and assign additional units as incident requires
8. Establish and enforce an incident safety perimeter
9. Authorize the release of information to the media
10. Approve a plan for demobilization, return companies to service as soon as possible, and terminate ICS
11. ________ incident through the appropriate Jacksonville Fire Incident Reporting System (JFIRS) and other forms as required

Answer 70

SOG 403 Incident Command

Transfer of Command

The arrival (in itself) of a higher-ranking officer on the scene does not mean Command has been transferred. Command is transferred only when the Transfer of Command procedures have been completed.

Arriving officers that wish to assume Command will first communicate with the IC being relieved. This may occur by radio contact; however, face-to-face transfer is preferred.

The relieved officer will brief the officer assuming Command, indicating the following areas:

1. General situational status including a) threats to life, b) current conditions, and c) effectiveness of control efforts
2. Deployment and assignments of operating companies
3. Appraisal of needs for additional resources at that time

Written tracking of incident action and resources is advised. Tactical Worksheets facilitate tracking of Command’s strategic/tactics and resources. All Chiefs should have these worksheet available, but is not required.

If possible, the officer being relieved should review the Tactical Worksheet with ranking officer assuming Command.

Tactical Worksheets are a basic written Incident Action Plan (IAP). Escalation of IC complexity will be greatly enhanced by its use.

Command is responsible for the following tasks:
1. Establish an effective Command position. If a rapid incident scene size up is conducted, the IC should quickly choose a stationary position
2. Rapidlyevaluatesituation(size-up)
3. Develop an Incident Action Plan (IAP). For Initial Response ICS this may simply be a verbal plan of attack or a brief written plan (ie, the Tactical Worksheet); however, for Extended Operations ICS, a more extensive written plan must be developed
4. Provide for life safety by coordinated use of the Incident Safety Officer (ISO)
5. Subdivide the incident into manageable areas as needed (Sections, Branches, Divisions, or Groups) and assign Section Chiefs, Branch Directors, or Division/Group Supervisors)
6. Review and evaluate mitigation efforts and revise plan of attack as needed
7. Request and assign additional units as incident requires
8. Establish and enforce an incident safety perimeter
9. Authorize the release of information to the media
10. Approve a plan for demobilization, return companies to service as soon as possible, and terminate ICS
11. Document incident through the appropriate Jacksonville Fire Incident Reporting System (JFIRS) and other forms as required

Question 71

SOG 403 Incident Command

These leaders will be assigned to oversee a geographic area of the incident(_______ )or to oversee operationally specific tasks (__________)

————— may be designated as follows:
• ___________ (i.e. North, South)
• ____________ (i.e. Roof, Parking Lot A, Beaches)
• __________ Number (i.e. Div 1, Div 2, Div 3)

————— are designated by:
• _________ (i.e. Vent ———-, EMS ———-, Water supply)

During Initial Response ICS, personnel in radio communications should use _______ designations. During extended operations ICS, supervising personnel will be referred to by their appropriate _____________designation

The primary function of the _____________ working within a subdivided incident is to direct the operations of a crew in performing assigned tasks. _____________will keep their supervisors informed of the progress of those tasks.

A Company Officer may have to operate as both a _________ and a _____________.

The ___________________ is the main reason for subdividing an incident.

The assignment of ___________ crews to an area of operation will enhance the safety factor for personnel.

Answer 71

SOG 403 Incident Command

These leaders will be assigned to oversee a geographic area of the incident (Division) or to oversee operationally specific tasks (Group)

Divisions may be designated as follows:
• Direction (i.e. North, South)
• Area (i.e. Roof, Parking Lot A, Beaches)
• Floor Number (i.e. Div 1, Div 2, Div 3)

Groups are designated by:
• Function (i.e. Vent group, EMS group, Water supply)

During Initial Response ICS, personnel in radio communications should use normal unit designations. During extended operations ICS, supervising personnel will be referred to by their appropriate NIMS designation (i.e. Vent group, Roof Division, Div 5).

The primary function of the Company Officer working within a subdivided incident is to direct the operations of a crew in performing assigned tasks. Company Officers will keep their supervisors informed of the progress of those tasks.

A Company Officer may have to operate as both a Supervisor and a Company Officer.

The safety of personnel is the main reason for subdividing an incident.

The assignment of complete crews to an area of operation will enhance the safety factor for personnel.

Question 72

SOG 403 Incident Command

Staging shall be divided into _______ levels based on the size and complexity of the incident.

Level ____ Staging

This level of Staging shall be employed for incidents that require strategic positioning of apparatus but which do not require an on-scene _________ of apparatus.

Level I Staging is the standard for all incidents requiring a _______ _________ or greater as guided by SOGs (Structure Fire, High-Rise, etc).

Units arriving in Staging shall report their position by announcing their ________ and ________.

Units should expect to receive immediate acknowledgement from __________.
Units should wait for instructions from the ________.

Level ___ Staging

This level of Staging shall be employed for large scale, _______ situations that require an _____________of apparatus, personnel, or equipment.

Level _____ Staging will require the designation of a _________ and formal _____ both to be designated by ______. Command should indicate the level of ________ to be maintained in staging by __________. The Staging Officer shall coordinate with _____ for available resources on scene.

Units arriving in Staging will announce their arrival and expect to receive an acknowledgement from ________ only. These units should not expect to receive an acknowledgement from _________.

The _________ should report in person to the _________. Companies in Staging will standby with their crews intact.

All _______ personnel and _________ will report to the Staging Officer for instructions.

When resources are needed from the Staging Area, Command should be very specific about the type of resource, number of personnel, or any specialized equipment requested.

Apparatus should be parked for convenient deployment.

__________ and _______ vehicles should not be parked in the Staging Area. They should be parked in a manner so as not to interfere with operations or restrict access to the scene.

403.10 REHABILITATION
__________ will designate rescue personnel on-scene to establish an area of Rehabilitation (Rehab) per SOG 436. This may involve scene decontamination (Decon) operations as well.

___________rehab will be set up at large-scale or long-duration incidents. This will require designation of a formal ____________ and a Rehab _______ to ensure that personnel working at the incident are cycled through the rehab process.

Answer 72

SOG 403 Incident Command

Staging shall be divided into 2 levels based on the size and complexity of the incident.

Level I Staging

This level of Staging shall be employed for incidents that require strategic positioning of apparatus but which do not require an on-scene reserve of apparatus.

Level I Staging is the standard for all incidents requiring a full assignment or greater as guided by SOGs (Structure Fire, High-Rise, etc).

Units arriving in Staging shall report their position by announcing their unit identification and location.

Units should expect to receive immediate acknowledgement from FRCC.
Units should wait for instructions from the IC.

Level II Staging

This level of Staging shall be employed for large scale, complex situations that require an on-scene reserve of apparatus, personnel, or equipment.

Level II Staging will require the designation of a Staging Officer and formal Staging Area both to be designated by Command. Command should indicate the level of resources to be maintained in staging by Staging Officer. The Staging Officer shall coordinate with Rehab for available resources on scene.

Units arriving in Staging will announce their arrival and expect to receive an acknowledgement from FRCC only. These units should not expect to receive an acknowledgement from Command.

The Company Officer should report in person to the Staging Officer. Companies in Staging will standby with their crews intact.

All off-duty personnel and volunteers will report to the Staging Officer for instructions.

When resources are needed from the Staging Area, Command should be very specific about the type of resource, number of personnel, or any specialized equipment requested.

Apparatus should be parked for convenient deployment.

Command and Staff vehicles should not be parked in the Staging Area. They should be parked in a manner so as not to interfere with operations or restrict access to the scene.

403.10 REHABILITATION
Command will designate rescue personnel on-scene to establish an area of Rehabilitation (Rehab) per SOG 436. This may involve scene decontamination (Decon) operations as well.

403.10.01 Formal Rehab

Formal Rehab will be set up at large-scale or long-duration incidents. This will require designation of a formal Rehab Area and a Rehab Officer to ensure that personnel working at the incident are cycled through the rehab process.

Question 73

SOG 403 Incident Command

Anytime personnel will be operating in a potentially hazardous atmosphere or other dangerous operations, a __________ will be designated. As per SOG 442.

Supervisors control either _________ or _______ oriented activities. They are used when multiple units are operating at an incident and there is a need for several activities to be performed at once.

Supervisors must have the capability in these areas:
• _____________ with companies in their sector and Command
• Maintaining control of both the __________ and _________ of working companies

Answer 73

SOG 403 Incident Command

Anytime personnel will be operating in a potentially hazardous atmosphere or other dangerous operations, a Safety Officer will be designated. As per SOG 442.

Supervisors control either geographic or task oriented activities. They are used when multiple units are operating at an incident and there is a need for several activities to be performed at once.

Supervisors must have the capability in these areas:
• Communicating with companies in their sector and Command
• Maintaining control of both the position and function of working companies

Question 74

SOG 404 Personnel Accountability

JFRD PERSONNEL ACCOUNTABILITY SYSTEM

The tracking of personnel on a scene is ________ responsibility.

The JFRD Accountability System works by requiring each officer, from the Company Officer to the Incident Commander (IC), to keep close track of personnel working under their ________ supervision. The _________ keeps track of personnel assigned to their crew; _______ or
__________ leaders keeps track of the companies they have been assigned; the _______ keeps track of the ________ or ________ working the incident.

Once __________ is established, personnel accountability should be established soon thereafter.

The ________ is ultimately responsible for accountability at all incidents.

At smaller incidents, the IC shall keep close, accurate account of each _________. At larger incidents where Divisions or Groups are established, the IC shall keep close, accurate account of each ___________.

404.01.02 Companies

Company Officers shall keep close, accurate account of all personnel assigned to their crew.
All crews will:
 Work for the _______
OR
 Be assigned to a Division or Group
No __________

When companies are assigned to Divisions or Groups, the Company Officer must report to their new leader so that their location is always known.

Personnel leaving their assignment briefly (to get tools, communicate with personnel, etc.), will inform their ____________; they do not, however, need to advise their ________.

Anyone who suspects that there is a missing or trapped firefighter shall notify the _______ _______ immediately.

Any ________ who suspects or is notified that there is a missing or trapped firefighter shall immediately notify the ______, or _________ or _________ leader.

404.02 COMPANY IDENTIFICATION

________ will be responsible for completing a RIDING LIST consisting of all personnel assigned to them. The list will be in ________ form. This list should be filled out at ______ and kept up to date as _________ changes may occur (drop off/pick up, sick leave, etc.) A copy should be placed in a conspicuous place in the________ and a copy shall be kept with the __________ for reference if needed.

The JFRD ________ is a list (ex. 3x5 cards) used to record the crew riding on a particular apparatus for the day. The list will contain the following:
 The name of each personnel listed by _______ position, ______ number and ______ number.
 The ________number.
 ______.
 ________.

Answer 74

SOG 404 Personnel Accountability

JFRD PERSONNEL ACCOUNTABILITY SYSTEM

The tracking of personnel on a scene is everyone’s responsibility.

The JFRD Accountability System works by requiring each officer, from the Company Officer to the Incident Commander (IC), to keep close track of personnel working under their direct supervision. The Company Officer keeps track of personnel assigned to their crew; Division or
Group leaders keeps track of the companies they have been assigned; the IC keeps track of the Divisions or Groups working the incident.

404.01.01 Command
Once Command is established, personnel accountability should be established soon thereafter.

The IC is ultimately responsible for accountability at all incidents.

At smaller incidents, the IC shall keep close, accurate account of each company. At larger incidents where Divisions or Groups are established, the IC shall keep close, accurate account of each Division or Group.

404.01.02 Companies

Company Officers shall keep close, accurate account of all personnel assigned to their crew.
All crews will:
 Work for the IC
OR
 Be assigned to a Division or Group
No freelancing.

When companies are assigned to Divisions or Groups, the Company Officer must report to their new leader so that their location is always known.

Personnel leaving their assignment briefly (to get tools, communicate with personnel, etc.), will inform their Company Officer; they do not, however, need to advise their leader.

Anyone who suspects that there is a missing or trapped firefighter shall notify the Company Officer immediately.

Any Company Officer who suspects or is notified that there is a missing or trapped firefighter shall immediately notify the IC, or Division or Group leader.

404.02 COMPANY IDENTIFICATION

Company officers will be responsible for completing a RIDING LIST consisting of all personnel assigned to them. The list will be in duplicate form. This list should be filled out at shift change and kept up to date as staffing changes may occur (drop off/pick up, sick leave, etc.) A copy should be placed in a conspicuous place in the cab of all JFRD apparatus (dashboard, MDT, etc.) and a copy shall be kept with the Company Officer for reference if needed.

The JFRD RIDING LIST is a list (ex. 3x5 cards) used to record the crew riding on a particular apparatus for the day. The list will contain the following:
 The name of each personnel listed by seat/job position, SCBA number and portable radio number.
 The Company /Unit number.
 Shift.
 Date.

Question 75

SOG 404 Personnel Accountability

A_______ is a head count of personnel.

A Roll Call will be initiated when:
 There is the possibility of a ______ or ______ firefighter
 Going from an offensive to _______ strategy
 Anytime Command determines the need to _______ that all personnel are
accounted for
 Command will begin a Roll Call by requesting an ________ ________
from _______. Following the _______ 3, FRCC will announce: “All companies,
stand-by for a Roll Call.”
 If Divisions or Groups have been established, Command will execute the Roll Call by contacting the Leaders. The leaders will contact the Company Officers.
 Upon hearing the Roll Call announcement, all Company Officers, Division or Group leaders (including Staging and Rehab) are to immediately account for all personnel assigned to them. If possible this should occur ________. If personnel are not visible, _______ contact must be made with them.
 Unless personnel have an immediate emergency, such as a Mayday, missing or trapped firefighter, they shall ________ to be called.
 When their unit number, Division or Group is called over the radio, Company Officers or leaders will reply with their ___________ or ________ and:
 If all accounted for, state: “All __________ for.”
 If not all accounted for, announce: “firefighter(s)’ _______ is missing.”

404.04 MISSING PERSONNEL
If personnel ________ respond, respond that they have a _________ firefighter, or if a ______ is called, Command shall announce: “All personnel on-scene, name of individual, company, division or group is unaccounted for. Anyone knowing the whereabouts of name of individual, company/ division or group, notify Command immediately.”

 Command will then immediately assign a _______ or __________ and the ____ to prepare for search and rescue.
 If the missing personnel’s whereabouts remain unknown, Command will initiate the search and rescue effort and/or RIT procedures. Missing personnel are assumed to be ______ (within the involved structure, Hot Zone, etc.) until proven otherwise.
 Command will complete the Roll Call to confirm the total number of personnel unaccounted for.
 Command will request another _______ and repeat which personnel are unaccounted for and advise anyone knowing their whereabouts to notify _____ immediately.
 On structures other than small, single-family residences, an additional ______ shall be requested. If the ______ decides that an additional _____ is needed for a single-family residence, it should be called for immediately

Answer 75

SOG 404 Personnel Accountability

ROLL CALL

A Roll Call is a head count of personnel.

A Roll Call will be initiated when:
 There is the possibility of a missing or trapped firefighter
 Going from an offensive to defensive strategy
 Anytime Command determines the need to verify that all personnel are
accounted for
 Command will begin a Roll Call by requesting an Alert 3 (short rapid tones)
from FRCC. Following the Alert 3, FRCC will announce: “All companies,
stand-by for a Roll Call.”
 If Divisions or Groups have been established, Command will execute the Roll Call by contacting the Leaders. The leaders will contact the Company Officers.
 Upon hearing the Roll Call announcement, all Company Officers, Division or Group leaders (including Staging and Rehab) are to immediately account for all personnel assigned to them. If possible this should occur face to face. If personnel are not visible, radio contact must be made with them.
 Unless personnel have an immediate emergency, such as a Mayday, missing or trapped firefighter, they shall wait to be called.
 When their unit number, Division or Group is called over the radio, Company Officers or leaders will reply with their unit number or designation and:
 If all accounted for, state: “All accounted for.”
 If not all accounted for, announce: “firefighter(s)’ name is missing.”

404.04 MISSING PERSONNEL
If personnel do not respond, respond that they have a missing firefighter, or if a Mayday is called, Command shall announce: “All personnel on-scene, name of individual, company, division or group is unaccounted for. Anyone knowing the whereabouts of name of individual, company/ division or group, notify Command immediately.”

 Command will then immediately assign a Chief or senior officer and the RIT to prepare for search and rescue.
 If the missing personnel’s whereabouts remain unknown, Command will initiate the search and rescue effort and/or RIT procedures. Missing personnel are assumed to be endangered (within the involved structure, Hot Zone, etc.) until proven otherwise.
 Command will complete the Roll Call to confirm the total number of personnel unaccounted for.
 Command will request another Alert 3 and repeat which personnel are unaccounted for and advise anyone knowing their whereabouts to notify Command immediately.
 On structures other than small, single-family residences, an additional alarm shall be requested. If the IC decides that an additional alarm is needed for a single-family residence, it should be called for immediately

Question 76

SOG 404 Personnel Accountability

Multiple alarms will present the IC with an increase in companies and personnel. The IC should quickly:

 Request from FRCC a list of the ___________.
 Announce on the air a staging ______ and _______.
 Start dividing the fire ground into ________.
 Assign ________s and ________ leaders.
 To keep the tracking of personnel under control, each Division or Group should keep track of the companies assigned to them.
 If needed the leader can assign a _________ to collect the riding list from each apparatus assigned to the Division or Group for assistance in organizing the tracking.

SUMMARY

 All personnel on a scene have a responsibility to be accountable.
 The key to personnel tracking is the __________
 Company Officers must keep the riding list _______ throughout the day.
 All personnel must make sure that the ________ and _______number both
coincide with the proper _______ number.
 When a company is assigned to a Division or Group, the Company Officer
must identify the _________ of the Division or Group and work for that ________.
 Monitor the ________ at all times and be ready to answer the __________ if a
Roll Call is initiated.
 Personnel should always notify their _______ of their whereabouts
on the scene.
 ____________ should always know who they are working for and keep
track of personnel assigned to them by ___________ or radio.
 No ___________ on scene.

Answer 76

SOG 404 Personnel Accountability

MULTIPLE ALARMS

Multiple alarms will present the IC with an increase in companies and personnel. The IC should quickly:

 Request from FRCC a list of the second alarm companies.
 Announce on the air a staging area and location.
 Start dividing the fire ground into Divisions.
 Assign Groups and Group leaders.
 To keep the tracking of personnel under control, each Division or Group should keep track of the companies assigned to them.
 If needed the leader can assign a runner to collect the riding list from each apparatus assigned to the Division or Group for assistance in organizing the tracking.

SUMMARY

 All personnel on a scene have a responsibility to be accountable.
 The key to personnel tracking is the Company Officer.
 Company Officers must keep the riding list updated throughout the day.
 All personnel must make sure that the portable radio and SCBA number both
coincide with the proper seat number.
 When a company is assigned to a Division or Group, the Company Officer
must identify the leader of the Division or Group and work for that leader.
 Monitor the radio at all times and be ready to answer the Company Officer if a
Roll Call is initiated.
 Personnel should always notify their Company Officer of their whereabouts
on the scene.
 Company Officers should always know who they are working for and keep
track of personnel assigned to them by face to face or radio.
 No freelancing on scene.

Question 77

SOG 401 Communications

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