stakeholders Flashcards
what is a stakeholder?
a stakeholder is a person who has a vested interest in a business.
stakeholders can come from an internal or external environment of the business.
name types of stakeholders (6)
owners
managers
employees
customers
suppliers
general community
define owner
a person that owns a part of a business
owner - interest
to receive a return on their investment in the business
define managers
is someone that has the responsibility of running a successful and profitable business
manager - interest
to be involved in decision-making, working towards business objectives as well as receiving fair remuneration
define employees
employees are those that perform tasks for the business, in exchange for a wage
employee - interest
to receive fair pay and have good work conditions, as well as job security
define customers
customers are those who purchase goods/services from the business
customers - interest
to receive good quality products/service and good customer service.
define suppliers
suppliers are those that provide resources to businesses to help them produce their goods/services.
suppliers - interest
to be paid fairly and promptly, and maintain a positive and professional relationship with the business.
what is the general community?
members of the community are those who live in the area in which the business operates and sells its products.
how can businesses contribute to a thriving community?
offering employment
behaving ethically
supporting local events
community - interest
for the business to support the community.
