corporate culture Flashcards
define corporate culture
- corporate culture is the shared values and beliefs of the people within a business
- a business where the employees share the same values, they can create a positive environment where people are working towards the same thing.
what are the elements that make up corporate culture?
💥 values
💥 rituals and celebrations
💥 heroes
💥 norms
💥 physical spaces
💥 overriding management styles
what are the types of corporate culture
Official CC (expectation)
Real CC (reality)
what is official CC?
official corporate culture is the shared values and beliefs that the business wants its people to display.
official CC characteristics
- culture can be seen in official documents such as the business mission statement, slogans, and policies.
- it is often used as a tool to attract and retain employees, as well as to create a positive image and reputation for the company.
- it sets the expectations for those in the business on the behaviours and values they should display.
what is real CC?
real corporate culture is actual values and beliefs that are displayed by the people in the business
where can real corporate culture be seen?
💥 how employees treat each other and customers
💥 the relationship between managers and employees
💥 how employees behave
💥 employees following the correct policies (or not)
💥 how problems are solved