corporate culture Flashcards

1
Q

define corporate culture

A
  • corporate culture is the shared values and beliefs of the people within a business
  • a business where the employees share the same values, they can create a positive environment where people are working towards the same thing.
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2
Q

what are the elements that make up corporate culture?

A

💥 values
💥 rituals and celebrations
💥 heroes
💥 norms
💥 physical spaces
💥 overriding management styles

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3
Q

what are the types of corporate culture

A

Official CC (expectation)
Real CC (reality)

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4
Q

what is official CC?

A

official corporate culture is the shared values and beliefs that the business wants its people to display.

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5
Q

official CC characteristics

A
  • culture can be seen in official documents such as the business mission statement, slogans, and policies.
  • it is often used as a tool to attract and retain employees, as well as to create a positive image and reputation for the company.
  • it sets the expectations for those in the business on the behaviours and values they should display.
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6
Q

what is real CC?

A

real corporate culture is actual values and beliefs that are displayed by the people in the business

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7
Q

where can real corporate culture be seen?

A

💥 how employees treat each other and customers
💥 the relationship between managers and employees
💥 how employees behave
💥 employees following the correct policies (or not)
💥 how problems are solved

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