Stakeholder Engagement Flashcards
A project stakeholder could best be described as:
A a member of the sponsoring organisation’s board of directors.
B a key player who is seeking to maximise control over the project outcome.
C a person or group who has an interest in or is impacted by the project.
D a project team member who has the skills necessary to deliver the project.
C a person or group who has an interest in or is impacted by the project.
Stakeholder analysis considers three aspects for each stakeholder, which are:
A their interest in the project, whether or not they can influence the project and whether their attitude to the project is for or against.
B their level of technical knowledge, whether or not they are able to act as sponsor and if they are available.
C their experience, position in the organisational hierarchy and number of resources managed.
D their interest in the project, whether or not they are a member of the steering group and if they are likely to resist changes.
A their interest in the project, whether or not they can influence the project and whether their attitude to the project is for or against.
An example of an external stakeholder group could be:
A users
B a governmental regulatory body
C functional managers within the sponsoring organisation
D the project team members
B a governmental regulatory body
One benefit of stakeholder analysis is that:
A the communication plan becomes unnecessary.
B the stakeholders who oppose the project the most can be ‘cut off to reduce their negative influence.
C the communication requirements for each stakeholder can be established.
D the stakeholders can be removed from any of the decisions that are being planned.
C the communication requirements for each stakeholder can be established.
Understanding who stakeholders are and their needs is a key duty of:
A the quality manager
B the key users
C the project manager
D the business sponsor
C the project manager
The main objective of stakeholder management is to establish stakeholder:
A interests
B expectations
C influence
D engagement
D engagement
What rule of thumb can be used for ensuring that key stakeholders have been included in the process?
A Make use of widely available templates and predefined structures to ensure a complete spectrum of stakeholders are identified.
B Ask the most influential stakeholders to identify who else they think
should be involved in the project.
C Analyse other projects and who their stakeholders are and include them by default.
D Question whose support or lack of it might significantly influence the success of the project.
D Question whose support or lack of it might significantly influence the success of the project.
What is the most likely reason a stakeholder may object to the project?
A They have a lack of interest in what the project is trying to achieve as they feel it doesn’t really affect them.
B They haven’t been involved in choosing what they believe to be a suitable project manager from the candidates available.
C They have misunderstood what the project is trying to achieve and have had very little communication from the project.
D They are a stakeholder in another project and currently don’t have the time to perform the stakeholder role.
C They have misunderstood what the project is trying to achieve and have had very little communication from the project.
What is one of the most important aspects to establish about a stakeholder’s interest in the project?
A If it is positive or negative.
B If it is regular or intermittent.
C If it is influenced by the project.
D If it is influenced by other stakeholders.
A If it is positive or negative.
What is essential for ensuring the level of stakeholder engagement is maintained throughout the delivery of the project?
A Stakeholders communicate with each other.
B The project management plan is established.
C An effective communication plan is used.
D All stakeholders are treated equally.
C An effective communication plan is used.
What benefit justifies expending resources to achieve stakeholder engagement?
A Optimised resource management opportunities.
B Reduced overall costs of project delivery.
Decreased duration of the project schedule.
D Increased likelihood of the project being accepted.
D Increased likelihood of the project being accepted.
How can the project manager ensure a sound stakeholder environment?
A Ensure that stakeholders who oppose the project are not involved.
B Develop an environment where all stakeholder’s needs are satisfied.
C Develop ways of understanding the needs of stakeholders.
D Ensure that the influence stakeholders have is reduced.
C Develop ways of understanding the needs of stakeholders.
