Stakeholder Engagement Flashcards

1
Q

Agile Model Development

A

Analysis - design - implementation - review -testing

In cp and scrum

Light - just enough

Difficult to do with large team - non collocated

Prefer face to face communication

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2
Q

Use case diagram

A

Model functionality of a system

How user will use the system

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3
Q

Two ways communication

A

Dispatching model: too down - management to employee

Collaborative communication: interactive communication between sender and receiver

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4
Q

Collective code ownership

A

Any developer can edit any code at any time

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5
Q

Knowledge share by:

A

Kanban board

Personas

Info. Radiator

Wireframes

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6
Q

Quadrants of emotional intelligence

A

Self management

Self awareness

Social skills

Social awareness

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7
Q

Active Listening

A

Internal listening

Focus listening

Global listening

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8
Q

Customer negotiation

A

Accept - do nothing

Avoid

Ameliorate ( reduce the impact )

Cover ( make it invisible to user )

Resolve

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9
Q

Iteration H

A

Hardening sprint

Stabilize code, document, compile and final test

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10
Q

Lagging metrics

A

Lagging metrics are backward looking measures and are used to measure past events.

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11
Q

Trend analysis

A

The team is looking at different patterns or trends over time in order to assess a future performance of the project.

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12
Q

Variance analysis

A

Variance analysis is used to compare actual performance vs. planned performance.

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