Stakeholder Analysis Flashcards
Stakeholder
Any person, group or organization who can be positively or negatively impacted by or have an impact on the actions or activities proposed.
Stakeholder Analysis - Process Steps
- Planning
- Select and define
- Identify key stakeholders
- Select and implement tools
- Collect and record information
- Stakeholder matrix/table
- Analyze stakeholder matrix/table
- Monitor and improve expectations
Why do we involve stakeholders?
- Allow stakeholders to assist
- Enable dialogue
- Involve stakeholders in defining the terms of engagement
- Create feeling of belonging through shared vision / objectives
Aim and Goal of Stakeholder Analysis
Aim: Identify stakeholders and assess how they’re likely to be impacted by the project.
Goal: Develop cooperation between the stakeholder and the project team and assure successful project outcomes.
When to use stakeholder analysis?
Throughout all stages of the project cycle.
- Define phase: preliminary identification of key stakeholders.
- Design phase: shape development of strategic sections and inform risk analysis.
- Implement phase: identify which, how and when stakeholders should be involved in the project activities.
Key analyses
- Attitude: supportive, indifferent, opposed
- Influence: decision-maker, policy-maker, access “gatekeeper”
Identifying patterns of interactions between stakeholders - the “four Rs”
- Rights
- Responsibilities
- Rewards
- Relationships with other groups
Identifying patterns of interactions between stakeholders - key questions
- Who is dependent of whom?
- What stakeholders are organized?
- Who has control over resources?
- What problems affect what stakeholders?
Verification by mirroring
Presenting the stakeholders the results of the analysis and correcting it until consensus is reached.
Stakeholder “essentials”
Identifying, Analysing, Engaging, Managing
Stakeholder Analysis - Definition
Gathering and assessing information to determine whose interests should be taken into account for a project.
Stakeholder Management
Identifying conflicts/potential conflicts, gaps, contradictions or incompatibilities between stakeholder requirements so that a reconciliation strategy can be planned.
