Square Authenticity Flashcards
Tell me about a time you had to overcome a significant challenge in a previous role.
Situation: understanding the products and tech used at Uber Eats and different sales tech e.g. salesforce, I had no other field sales rep on my team to train me, and my manager had left just 2 weeks into my starting the role.
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Action: reached out to various people,
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Describe a situation where you had to deal with a difficult client. How did you handle it?
Situation: Tap and Tandoor,
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Tell me about a time you went above and beyond for a customer.
The Goat King
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Describe a situation where you had to work on a team project that required strong collaboration and communication skills.
Set budget for the west midlands team for 3PP
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Tell me about a time you failed. What did you learn from that experience?
Situation: missing my ramp-up period target
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How do your personal values align with Square’s mission and values?
firm Believer in economic empowerment, as someone who has grown up around business individuals and understand
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Describe a time when you demonstrated integrity and ethical behavior in a professional setting ?
RP was paying for sponsored ads even when the machine was off, basically assumed Uber would turn off.
Situation: Walk into resto and they had
Task:
Action: Went back to my manager and explained the sit to him.
Result: The manager had compensated the RP with some money, and offers.
Reflection: seen this sponsored ads issue with multiple RPs and said to my manager that this needs to be looked into and sorted.
How do you stay motivated and engaged in your work?
Having a clear structure for the day e.g. setting specific times for cold calling, cold emailing, and admin tasks, self prospecting. checking the day before how my day is going to look the following the day and do a self reflect at the end of the day too, Numbers game so I always the end goal in mind.
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How would your former colleagues describe your work style?
organized, like to get the work done, stay calm in stressful situations know this from my feedback from RPs and collegues. and adaptable. e.g. we had to cut the amount of promo given to all restaurants by 50% so any exclusive deals that had promo on had to be cut, everyone was stressing so I came up with an idea that you can offset this by giving a higher cash bonus but they have to use the extra cash for promo.
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Share an example of a time you made a mistake. What did you learn from it?
Going out after 2 weeks of training into the field, and RP was happy to join, he wanted to be exclusive so I said to him I can give you 22% exclusive.
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What are your biggest weaknesses, and how are you working to improve them?
I get carried away having a convo with people in meetings with RPs and will end up have 2hr meetings which will then the same will happen in the following meeting and some I end up coming home at 1 am. improving this by keeping track of time in meetings, and explaining to the RP I need to get going as I have other restaurants to visit but I will come to visit them later in the month.
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Describe a situation where your values conflicted with those of your team or organization. How did you navigate that?
AM turning off the RP promo without notifying the RP or me.
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Tell me about a time you had to be vulnerable at work. How did you handle it?
A resto wasnt taking a FT after 26 days of singing them up. tried reaching out multiple times even visiting resto but no sign of the RP. he call me back saying his im was ill and his mom had passed away. I said no worries when you are ready to pick uber back up give me a shout.
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Being honest, how to handle situations where you disagree with a team, what does authenticity mean to you in a team, staying true to yourself, b
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