SPM - 4 Flashcards

1
Q

the key to overall project success

A

good project integration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

the key to overall project success:
good project integration

A
  • Project managers must coordinate all of the other knowledge areas throughout a project’s life cycle
  • Many new project managers have trouble looking at the “big picture” and want to focus on too many details (See opening case for a real example)
  • Project integration management is not the same thing as software integration
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

project integration management main process

A
  1. develop project charter
  2. develop management plan
  3. direct and manage project execuation
  4. monitoring and controlling project work
  5. Perform integrated change control
  6. closing project
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

involves determining long-term objectives, predicting future trends, and projecting the need for new products and services

A

Strategic planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

SWOT

A

Strengths, Weaknesses, Opportunities, and
Threats

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q
A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q
A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q
A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q
A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q
A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

As part of strategic planning, organizations

A

◦ identify potential projects
◦ use realistic methods to select which projects to work on
◦ formalize project initiation by issuing a project charter

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

IT Planning stages

A
  1. IT Strategy Planning
  2. Business Area Analysis
  3. Project Planning
  4. Resource Allocation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

IT Strategy Planning

A
  • tie information tehcnology strategy to mission and vision of organization
  • identify key business areas
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Business Area Analysis

A

documents key business process that could benefit from IT

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Three important criteria for projects

A
  • ◦ There is a need for the project
  • ◦ There are funds available
  • ◦ There’s a strong will to make the project succeed
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Project Planning

A

define potential projects, project scope, benefits, and constraints

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Resource Allocation

A

Select information technology projects and assign resources

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Methods for selecting projects include

A
  • ◦ focusing on broad organizational needs
  • ◦ categorizing information technology projects
  • ◦ performing net present value or other financial analyses
  • ◦ using a weighted scoring model
  • ◦ implementing a balanced scorecard
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q
  • It is often difficult to provide strong justification for
    many IT projects, but everyone agrees they have a high value
  • “It is better to measure gold roughly than to count pennies precisely”
A

Focusing on Board Organizational Needs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Financial considerations are often an important
consideration in selecting projects

A

financial analysis of projects

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Three important criteria for projects

A
  • There is a need for the project
  • There are funds available
  • There’s a strong will to make the project succeed
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

a method of calculating the expected net monetary gain or loss
from a project by discounting all expected future cash inflows and outflows to the present point in time

A

net present value (NPV)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

categorizing it projects

A
  • how long will it take to do and when it is needed
  • overall priority of project
  • if the project addresses: a problem, opportunity, directive
19
Q

is calculated by subtracting the project costs from the benefits and then dividing by the costs

A

Return on investment

20
Q

NPV Calculations

A
  • Determine estimated costs and benefits for the life of the project and the products it produces
  • Determine the discount rate
  • Calculate the NPV
20
Q

Three primary methods for determining the projected
financial value of projects

A
  • Net present value (NPV) analysis
  • Return on investment (ROI)
  • Payback analysis
21
Q

can by calculated by finding the discount rate that makes the NPV equal to zero

A

Internal rate of return

22
Q

is the amount of time it will take to recoup, in the form of net cash inflows, the total dollars invested in a project

A

payback period

23
Q

a tool that provides a systematic process for selecting projects based on many criteria

A
24
Q

developed this approach to help select and manage projects
that align with business strategy

A

Drs. Robert Kaplan and David Norton

25
Q

Drs. Robert Kaplan and David Norton developed
this approach to help select and manage projects
that align with business strategy

A

balance scorecard

26
Q

a document that formally recognizes the existence of a project and provides direction on the project’s objectives and
management

A

project charter

26
Q

Key project stakeholders should sign a project
charter to acknowledge agreement on the need
and intent of the project; a ________ is a key
output of project integration managemen

A

signed charter

27
Q

Inputs for developing a project charter

A
  1. project statement of work
  2. business case
  3. agreements
  4. enterprise environmental factors
  5. organizational process assets
28
Q

which include
formal and informal plans, policies, procedures,
guidelines, information systems, financial systems,
management systems, lessons learned, and
historical information

A

organizational process assets

29
Q
  • a document used to coordinate all project planning documents and help guide a project’s execution and control
  • Plans created in the other knowledge areas are
    subsidiary parts
A

project management plan

29
Q

common elements of a project management plan

A
  • intoduction or overview of project
  • description of project
  • management and technical processed used on the project
  • work to be done, schedule, and budget information
29
Q
  • Involves managing and performing the work described in the project management plan
  • The majority of time and money is usually spent on execution
  • The application area of the project directly affects project execution because the products of the project are produced during execution
A

Directing and Managing Project Work

30
Q
  • Project planning and execution are intertwined and inseparable activities
  • Those who will do the work should help to plan the work
  • Project managers must solicit input from the team to develop realistic plans
A

Coordinating Planning and Execution

31
Q
  • Project managers must lead by example to demonstrate the importance of creating and then following good project plans
  • Organizational culture can help project execution by
    ◦ providing guidelines and templates
    ◦ tracking performance based on plans
  • Project managers may still need to break the rules to meet project goals, and senior managers must support those actions
A

Providing Leadership and a Supportive Culture

32
Q
  • It is often helpful for IT project managers to have prior technical experience
  • On small projects, the project manager may be required to perform some of the technical work or mentor team members to complete the projects
  • On large projects, the project manager must understand the business and application area of the project
A

Capitalizing on Product, Business, and Application Area Knowledge

32
Q

Experts can help project managers and
their teams make many decisions related to project
execution

A

Expert judgment

33
Q

allow people to develop relationships,
pick up on important body language or tone of voice, and
have a dialogue to help resolve problems.

A

Meetings

34
Q

There are hundreds of project management software products
available on the market today, and many organizations are
moving toward powerful enterprise project management
systems that are accessible via the Interne

A

Project management information systems

35
Q

the approved project management
plan plus approved changes

A

baseline

36
Q
  • Changes are inevitable on most projects, so it’s important to develop and follow a process to monitor and control changes
  • Monitoring project work includes collecting, measuring, and disseminating performance information
  • A baseline is the approved project management plan plus approved changes
A

Monitoring and Controlling Project Work

37
Q

Three main objectives of performing integrated change control

A
  • influence factors that create changes to ensure that changes are benefitial
  • determine that change has occured
  • managing actual chnages as they occur
38
Q
  • a formal, documented process that describes when and how official project documents and work may be changed
  • Describes who is authorized to make changes and
    how to make them
A

change control system

39
Q

promotes policies that will improve the economic and
social well-being of people around the world.

A

Organisation for Economic Co-operation and Development (OECD)

39
Q
  • ensures that the descriptions of the project’s products are correct and complete
  • Involves identifying and controlling the functional and physical design characteristics of products and their support documentation
  • specialists identify and document configuration requirements, control changes, record and report changes, and audit the products to verify conformance to requirements
A

Configuration management

40
Q
  • is a formal group of people responsible for approving or rejecting changes on a project
  • provide guidelines for preparing change requests, evaluate change requests, and manage the implementation of approved changes
  • Includes stakeholders from the entire organization
A

change control board

41
Q

Main outputs include of closing projects

A
  • ◦ Final product, service, or result transition
  • ◦ Organizational process asset updates
41
Q

you must finalize all activities and transfer the completed or cancelled work to the appropriate people

A

close a project or phase

42
Q

involves coordinating all of the other knowledge areas
throughout a project’s life cycle

A

Project integration management

42
Q

tools track the
execution of business process flows

A

Business Service Management (BSM) tools