Spark Conversations Flashcards

1
Q

Forget small talk, replace it with…

A

Big Talk

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2
Q

Big Talk means…

A

skirting conversational norms, challenging chit-chat status quo, and shirking social scripts.

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3
Q

The best conversations have specific moments of…

A

energy and excitement or “sparks”

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4
Q

To create pleasurable and memorable conversations…

A

use unique talking points.

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5
Q

Conversational sparks make us memorable because

A

it releases in others dopamine, or the feel-good chemical, which gives you more significance and increases your memorability.

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6
Q

3 ways to create Big Talk

A

Conversation sparkers, push hot buttons, wake people up

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7
Q

Conversation sparkers…

A

ignite new ideas, introduce topics we never thought about, and stimulate in-depth discussions.

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8
Q

Novelty in conversation causes…

A

our brains to perk up, pay attention and process the conversation better.

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9
Q

Novelty in conversation boosts…

A

dopamine which makes us feel good and to seek more of that reward.

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10
Q

Unique ways to say hello or hi

A

What’s up, What’s going on, Howdy, What’s happening, hola, yo, hey-hey-hey

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11
Q

Indicators of hot buttons

A

their heads nod up and down, say “mmm-hmm”, lean in closer, writes back a longer email than usual, exclaims “huh!” or “wow!” “fascinating!” “interesting!” “tell me more!”, raise their eyebrows, smiles more and uses more animated gestures

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12
Q

Once you find someone’s hot button…

A

you expand on it - ask for background stories, details and dig deeper

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13
Q

Hot buttons reflect…

A

specific interests

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14
Q

Conversation sparks and hot buttons can also…

A

wake people up

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15
Q

What wakes people up?

A

Being different

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16
Q

How to be different

A

ask unique questions, give unexpected stories, and uncommon occurances

17
Q

When you try to fit in and be “normal”

A

you end up being boring and forgetable

18
Q

Edit your job description or elevator speech…

A

to be unique and wake people up

19
Q

Entreprenuers have a higher likelihood of getting a deal if they….

A

add a unique request, tried something a little different, include interactivity in their pitch

20
Q

Think of ways to energize all areas of your life and add uniqueness

A

______________________

21
Q

It is not your customers job to remember you…

A

It is your obligation and responsibility to make sure they don’t have a chance to forget you. –Patricia Fripp

22
Q

How to remember peoples’ names:

A

meet and repeat out loud, mentally spell it out or pull up a mental picture of the name, associate and anchor - tie the name with someone/something else you know about.

23
Q

Stop passively listening and start…

A

pushing hot buttons