solving problems Flashcards
design ethnography
studying people in their environments; helps to avoid silly mistakes by stopping you making incorrect assumptions and see opportunities for innovation
participatory design
designing based on the people involved (can use personas)
what are the 4 parts of the risk mitigation checklist
authority and discipline
malevolence and accidental harm
emotionality and socialisation
governance and accounting
authority and discipline
will it harm authority
does the user need to be supervised
malevolence and accidental harm
what would It look like if the user took it too far
can you identify if the user is a child
emotionality and socialisation
does it appeal to emotionally vulnerable children
does it isolate children
governance and accounting
what tools and services would the user interact with as a part of the normal use of the technology
value sensitive design
designing a system right means it aligns with and promotes human values
humble AI
ai designed to avoid distrusting the trustworthy
how can we reduce false positives with humble ai
skepticism; assuming information is missing so you seek out more evidence
curiosity; exploring what might have happened if different choices were made
commitment; avoiding the temptation of higher efficiency