Solution Evaluation Flashcards
Tasks using BOTH Solution Limitations output and Enterprise Limitations output
Analyze Current State
Recommend Actions to Increase Solution Value
Inputs for Measure Solution Performance
Implemented Solution
Business Objectives
Outputs for Measure Solution Performance
Solution Performance Measures
Guidelines and Tools for Measure Solution Performance
Future State Description
Change Strategy
Solution Scope
Requirements (validated)
Tasks using output Solution Performance Measures
Analyze Current State
Analyze Performance Measures
Tasks using output Solution Performance Analysis
Assess Solution Limitations
Assess Enterprise Limitations
Tasks using output Recommended Actions
Manage Stakeholder Collaboration
Guidelines and Tools used by both Assess Solution Limitations (these are the only G and Ts for this one) and Assess Enterprise Limitations
Change Strategy
Risk Analysis Results
Solution Scope
Additional Guidelines and Tools used by Assess Enterprise Limitations
Business Objectives
Future State Description
Common examples of recommendations during Recommend Actions to Increase Solution Value task
Do Nothing Organizational Change Reduce Complexity of Interfaces Eliminate Redundancy Avoid Waste Identify Additional Capabilities Retire Solution
Additional factors that may impact the decision to replace or retire a solution
Ongoing cost vs. initial investment
Opportunity cost
Necessity
Sunk cost
Guidelines and Tools for Recommend Actions to Increase Solution Value task
Business Objectives
Current State Description
Solution Scope
Considerations for data collection in the Collect Performance Measures element
Volume or sample size
Frequency and timing
Currency
Inputs for Analyze Performance Measures
Potential Value
Solution Performance Measures
Output for Analyze Performance Measures
Solution Performance Analysis
What if the measures collected are insufficient for stakeholders to make a decision about value? 2 options
Collect more measurements to obtain a large enough sample size
Note the lack of measures as a risk and proceed
Guidelines and Tools for Analyze Performance Measures
Future State Description
Risk Analysis Results
Change Strategy
Solution Scope
(note: these are almost identical to G&Ts used for Assess Enterprise Limitations - that one has one more: business objectives)
Inputs for BOTH Assess Solution Limitations and Assess Enterprise Limitations
Implemented Solution
Solution Performance Analysis
Additional input for Assess Enterprise Limitations (it shares 2 others with Assess Solution Limitations)
Current State Description
Output of Assess Solution Limitations task
Solution Limitation
Output of Assess Enterprise Limitations task
Enterprise Limitation
Considerations when assessing the impact of solution problems
Severity of the problem
Probability of re-occurrence
Impact on business operations
Capacity to absorb the impact brought by the problem
Ways to categorize the assessed problems when assessing solution limitations (similar to risk)
Must be resolved
Might be mitigated
Can be accepted
Key objectives of conducting a cultural assessment
Learn if stakeholders know why the given solution exists
Determine stakeholders’ view of a solution’s value
Uncover cultural changes needed to realize more value from a solution (e.g., training)
Considerations when conducting stakeholder impact analysis
Functions
Locations
Concerns
Organizational structure - how affected by solution
formal or informal stakeholder relationships (friendships, alliances, matrix reporting, e.g.)
inflexible reporting structures (e.g., can’t adapt to local needs)
overly flexible reporting structures (e.g., inconsistent data entry)
Considerations when performing operational assessment
Processes, tools, technology Sufficient assets in place Policies and procedures Enabling capabilities Skills and training needs Human Resources practices Risk tolerance and management approaches
Inputs for Recommend Actions to Increase Solution Value task
Solution Limitation
Enterprise Limitation
Output for Recommend Actions to Increase Solution Value task
Recommended Actions
2 techniques used by all SE tasks
Data mining
Survey or questionnaire
