Solution Evaluation

Question 1

Tasks using BOTH Solution Limitations output and Enterprise Limitations output

Answer 1

Analyze Current State

Recommend Actions to Increase Solution Value

Question 2

Inputs for Measure Solution Performance

Answer 2

Implemented Solution

Business Objectives

Question 3

Outputs for Measure Solution Performance

Answer 3

Solution Performance Measures

Question 4

Guidelines and Tools for Measure Solution Performance

Answer 4

Future State Description
Change Strategy
Solution Scope
Requirements (validated)

Question 5

Tasks using output Solution Performance Measures

Answer 5

Analyze Current State

Analyze Performance Measures

Question 6

Tasks using output Solution Performance Analysis

Answer 6

Assess Solution Limitations

Assess Enterprise Limitations

Question 7

Tasks using output Recommended Actions

Answer 7

Manage Stakeholder Collaboration

Question 8

Guidelines and Tools used by both Assess Solution Limitations (these are the only G and Ts for this one) and Assess Enterprise Limitations

Answer 8

Change Strategy
Risk Analysis Results
Solution Scope

Question 9

Additional Guidelines and Tools used by Assess Enterprise Limitations

Answer 9

Business Objectives

Future State Description

Question 10

Common examples of recommendations during Recommend Actions to Increase Solution Value task

Answer 10

Do Nothing
Organizational Change
Reduce Complexity of Interfaces
Eliminate Redundancy
Avoid Waste
Identify Additional Capabilities
Retire Solution

Question 11

Additional factors that may impact the decision to replace or retire a solution

Answer 11

Ongoing cost vs. initial investment
Opportunity cost
Necessity
Sunk cost

Question 12

Guidelines and Tools for Recommend Actions to Increase Solution Value task

Answer 12

Business Objectives
Current State Description
Solution Scope

Question 13

Considerations for data collection in the Collect Performance Measures element

Answer 13

Volume or sample size
Frequency and timing
Currency

Question 14

Inputs for Analyze Performance Measures

Answer 14

Potential Value

Solution Performance Measures

Question 15

Output for Analyze Performance Measures

Answer 15

Solution Performance Analysis

Question 16

What if the measures collected are insufficient for stakeholders to make a decision about value? 2 options

Answer 16

Collect more measurements to obtain a large enough sample size
Note the lack of measures as a risk and proceed

Question 17

Guidelines and Tools for Analyze Performance Measures

Answer 17

Future State Description
Risk Analysis Results
Change Strategy
Solution Scope

(note: these are almost identical to G&Ts used for Assess Enterprise Limitations - that one has one more: business objectives)

Question 18

Inputs for BOTH Assess Solution Limitations and Assess Enterprise Limitations

Answer 18

Implemented Solution

Solution Performance Analysis

Question 19

Additional input for Assess Enterprise Limitations (it shares 2 others with Assess Solution Limitations)

Answer 19

Current State Description

Question 20

Output of Assess Solution Limitations task

Answer 20

Solution Limitation

Question 21

Output of Assess Enterprise Limitations task

Answer 21

Enterprise Limitation

Question 22

Considerations when assessing the impact of solution problems

Answer 22

Severity of the problem
Probability of re-occurrence
Impact on business operations
Capacity to absorb the impact brought by the problem

Question 23

Ways to categorize the assessed problems when assessing solution limitations (similar to risk)

Answer 23

Must be resolved
Might be mitigated
Can be accepted

Question 24

Key objectives of conducting a cultural assessment

Answer 24

Learn if stakeholders know why the given solution exists
Determine stakeholders’ view of a solution’s value
Uncover cultural changes needed to realize more value from a solution (e.g., training)

Question 25

Considerations when conducting stakeholder impact analysis

Answer 25

Functions
Locations
Concerns

Question 26

Organizational structure - how affected by solution

Answer 26

formal or informal stakeholder relationships (friendships, alliances, matrix reporting, e.g.)
inflexible reporting structures (e.g., can’t adapt to local needs)
overly flexible reporting structures (e.g., inconsistent data entry)

Question 27

Considerations when performing operational assessment

Answer 27

Processes, tools, technology
Sufficient assets in place
Policies and procedures
Enabling capabilities
Skills and training needs
Human Resources practices
Risk tolerance and management approaches

Question 28

Inputs for Recommend Actions to Increase Solution Value task

Answer 28

Solution Limitation

Enterprise Limitation

Question 29

Output for Recommend Actions to Increase Solution Value task

Answer 29

Recommended Actions

Question 30

2 techniques used by all SE tasks

Answer 30

Data mining

Survey or questionnaire