SOE MANDATORY Flashcards

1
Q

What is cpd and why is it important

A

Continued professional development is a obligation by RICS members to continually to update their skills and remain competent

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2
Q

Types of cpd

A

Formal CPD - structured learning with clear objectives and outcomes
Informal CPD - Self managed learning relevant to your professional role

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3
Q

What document explains rics rule of conduct

A

Rules of conduct - Global 2021

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4
Q

What are the rules of conduct

A

1 Members and firms must be honest, act with integrity and comply with their
professional obligations, including obligations to RICS.

2 Members and firms must maintain their professional competence and ensure
that services are provided by competent individuals who have the necessary expertise.

3 Members and firms must provide good-quality and diligent service.

4 Members and firms must treat others with respect and encourage diversity and
inclusion

5 Members and firms must act in the public interest, take responsibility for their
actions and act to prevent harm and maintain public confidence in the profession.

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5
Q

What is our gift policy

A

We follow the RICS professional statement - Countering bribery and corruption, money laundering and terrorist financing - 1st edition, February 2019

Only accept gifts that are customary reasonable and proportionate

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6
Q

RICS client account

A

Handle money in accordance with professional standard client money handling 2019

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7
Q

data sharing code of practice

A

We follow the information commissioners code of data sharing practice and the data protection act 2018

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8
Q

How does someone make it on the approved contractors list

A

Compliance with legislation, proof of insuarance and qualifications and competence

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9
Q

What legislation covers health and saftey in the work place

A

HASWA 1974

It sets out the general duties which:

employers have towards employees and members of the public
employees have to themselves and to each other
certain self-employed have towards themselves and others

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10
Q

Profit and loss

A

A statement shows the company’s revenues and expenses during a particular period.

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11
Q

Balance sheet

A

A financial statement that reports a company’s assets, liabilities, and shareholder equity at a specific point in time.

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12
Q

Cash flow

A

measurement of the amount of cash that comes into and out of your business in a particular period of time.

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13
Q

What did quarterly reports financial reports include

A

A quarterly financial report is a summary of a company’s financial performance over a three-month period.
Including a summary or a collection of a company’s financial statements, such as balance sheets and income statements,

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14
Q

Business structures

A

Sole Trader
Partnership
Limited Liability Partnership
Private Limited company - D and R
Public Limited company

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15
Q

ADR

A

Alternative Dispute Resolution (ADR) Regulations 2015

ADR is resolving a dispute without going to court.

adjudication
mediation
arbitration and
expert determination.

ADR offers an opportunity for parties to avoid going to court. Court proceedings are lengthy, costly and can cause significant bad feeling between parties. The process can also be stressful, and the level of formality can be intimidating. ADR, on the other hand, can be a much quicker process – for example, adjudication can be completed within 28 days and mediation can even help find a resolution in one day.

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16
Q

7 principles of GDPR

A

Lawfulness, fairness, and transparency; ▪
Purpose limitation; ▪
Data minimisation; ▪
Accuracy; ▪
Storage limitation; ▪
Integrity and confidentiality;
Accountability

17
Q

Legislation affecting data protection

A

Date protection act 1998
The data protection act 2018

18
Q

equality act 2010

A

Equality Act 2010 legally protects people from discrimination in the workplace and in wider society

19
Q

protected characteristics

A

age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

20
Q

Gift register

A

gifts must be of a appropriate type and value, no greater thab £50. If offered hospitality it depends on the level of involvement at the time- currently in a tender process - No

21
Q

Onboarding clients

A

Proof of id, personelly checked, proof of address and personel details ie dob run via the smartsearch system

22
Q

RICS accounts

A

Discrete account - account just for one client i.e estate
General account - account holding all clients money, non interest gathering, never overdrawn, must say client account, no company funds

23
Q

min Levels of PII

A

depends on turnover

Firm’s turnover in the preceding year Minimum limit of indemnity
£100,000 or less £250,000
£100,001 to £200,000 £500,000
£200,001 and above £1,000,000

24
Q

Run off cover

A

cover for after ceasing trading

25
Q

Hows does PII work

A

Works on a claims made basis - you are insured for when the claim is made not when the work was undertaken

26
Q
A