social interaction (textbook) Flashcards
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social
organizations
collectivities characterized by social structure
where people find themselves connected to others
status and role
location on social map
culturally defined position in organization
connected in systemic ways - gives organization its structure
norms
connection between statuses - accepted way of doing things
status and norms defined by
culture, the blueprint for an organization
2 ways to occupy status
ascribed and achieved
emotion management
“feeling rules”
culturally transmitted scripts
what they should feel, for how long and how much
emotion labor
dealing with angry/misbehaving people
women more likely to do this
emotion labor increasingly more needed among employers
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2 reasons to manage emotions
constraint (expectation in public&jobs)
autonomy (makes routines more bearable)
all conversations require subtle…
competition for attention
common unresponsiveness does what to a conversation
turns it into ones own
conflict theory
competition for attention, approval, prestige, information, money all guides social interactions
- people try to gain the most socially, emotionally, economically while paying the least
power and social interaction
statuses in hierarchy when interacting - degree of inequality affects character of interaction between parties
- people driving expensive cars less likely to slow down
domination interaction
extreme type of interaction
- subordinate lives in constant fear
- ex: sasi and me
cooperation interaction
power more or less equally distributed
- happier marriages when work/power is distributed
power and position
power determines successful action
- unequal power - part of the way organizations are designed
cultural scaffolding
set of cultural values and beliefs that make power arrangements reasonable
symbolic interaction
- interactions based on learned norms
- “taking the role of the other” - seeing yourself from the view of those you interact with
- interpreting words/signals and adjusting behavior
goffman’s dramaturgical analogy
- front and back stage
- popular variant of symbolic interactionism
- implies there is no single self
role distancing
- no serious commitment to the role - “going through the motions”
- “my parents forced me to play the trumpet i don’t actually like it”
ethnomethodology
study of methods used - often unconsciously - to make sense of what people do and say
- everyday interactions couldn’t happen without pre-existing shared norms/understandings
breaching experiments
illustrate importance of ritualistic interactions by disrupting patterns
verbal and nonverbal conversation - social context of language
people can sometimes better translate than computers - they know the social context
status cues
visual indicators of person’s social position
- clothes, how the speak, where they live
what can status cue generate
stereotypes
carding
police stops, questions, - can document people for general investigation - black people 3.2x more likely to get carded in Toronto
feminine characteristics of non-verbal communication
keep body small and contained (don’t take up too much space),
expansive body postures show…
power and entitlement, encourages deviant conduct - more likely to cheat, steal, etc
theories of social interaction
feminist, conflict, symbolic interactionist
sustained microlevel interaction gives rise to
mesostructures (networks, groups, organizations)
