Slides Vocabulary Flashcards
The Production Concept
- People prefer products/services that are easily available and affordable
- Focus on mass marketing, keep costs low, and sell to a large customer base
Ex. McDonalds
The Product Concept
- Focuses on a product’s quality, features, and benefits.
- Seeks innovation/uniqueness over price
-Constantly improving products, gathering data, and differentiating products from competitors
Ex. Apple
The Selling Concept
- Suggesting customers won’t purchase an item unless persuaded (induced through promotional sales)
- Excess inventory that they are looking to sell to make room for new products
Ex. Brands that participate in Black Friday/rely on email marketing
The Marketing Concept
- Focuses on satisfying consumer needs/wants
- Develop products to solve everyday consumer problems
- Spend time to get to know customer likes by collecting data
The Societal Marketing Concept
- Focuses on meeting customer needs & ensuring no harm comes to them
- Concerned with ethics and the environment
Ex. Beauty products claim their products to be cruelty free
7 Ps of Marketing
Product, Price, Place, Promotion, People, Positioning, Packaging
Product
- Physical goods/services sold
- Assess for quality, features, benefits, potential add ons
Price
- Depends on how customers value product
- Competitors’ products/pricing strategies
- Target audience - social economic class
Place
- Putting the right product out at right place, right time
- Physical vs online stores
- Where competitors sell their products - differentiate yours
- Establishing access to right distribution channels
Promotion
- Tactics used to reach potential customers/distinguish products from others
- In form of advertising, sales, events, social media
- Make sure it aligns with company goals
People
Good employees - they’re the face of your company
Positioning
Where/how your product fits in the current marketplace and why it is better than alternatives
Packaging
First impression, distinguishable, and current
Target Market/Audience
Individuals that a busniess aims to reach/engage with during marketing campaigns
Market Segmentation
Dividing a market into distinct groups of consumers with similar wants/needs
Value Proposition
Distinctive/unique features and value that a product offers to its consumers, differentiating it from competitors
Branding
Establishing a unique and memorable identity of a product, service, or company name
5 Production Concepts
- Production
- Product
- Selling
- Marketing
- Societal Marketing
4 Is
- Introduce (1 min)
- Invert Indicators (1-2 min)
- Impress (no time)
- In conclusion (last min)
Introduce
(1 min)
- Greeting
- Good handshake
-Smile, maintain eye contact
- Don’t put hands in your lap
- “May I have a seat”
- Introduce name, position, purpose of presentation; sell yourself
- Thank judges
- Roadmap
- Provide outline using PI’s
Invert Indicators
(1-2 min)
- Organize PI’s in a way that makes sense to business
- Broadest concepts –> more specific concepts
- Explain PI’s using DECA method
- Use graphics
Impress
(while going through PIs)
- Include budget
- Evaluation Metric (measurement to show success/goal, timeline, keep up with news)
In Conclusion
(last min)
- Summarize presentation using PIs
- Highlight important points
- Thank judges
- Ask judges for questions
- Confirm next steps
- Include contact information
Pis: Nature and Scope
Nature: Explain the plan, describe how it focus on customer satisfaction through training employees, improving return policy, and enhancing technology for better communication
Scope: Define that the plan will be implemented in all stores across the state for 6 month and target specific geographic region
Channel Management
- The process of delivering goods to your consumers
- Reach the widest possible customer base → Gain more customers and profit
- Maintain your distribution channels and a strong relationship with your current customers
Distribution Channel
Chain of businesses or intermediaries that are involved in getting the product/service to its final destination - the consumer.
Direct Distribution
Manufacturer –> customer
Indirect DIstribution
Involving intermediaries
Affinity Partner Relationships
- Collaboration between businesses/organizations that share a common target audience or interest.
- These partnerships aim to reach a vaster consumer base and attract more potential customers
Channel Intensity
- Refers to the locations where products are offered OR the number of intermediaries involved in a distribution channel.
Exclusive Distribution
Product is sold at one store in a geographic area
Selective Distribution
Product is sold at a limited number of stores in a geographic area
Intensive Distribution
Product is distributed through all suitable outlets
Vertical Channel Conflicts
Occur within the same distribution channels on different levels
Ex. A wholesaler and manufacturer disputing over a product’s price