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Organizational psychology > slide 8 > Flashcards

slide 8 Flashcards

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1
Q

What is diversity?

A

the practice or quality of including or involving people from a range of different social and ethnic backgrounds and of different genders, sexual orientations. (Oxford Dictionary, 2022)

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2
Q

What is workplace diversity?

A

The differences in employees as a result of the coming together of people from various backgrounds. (Inegbedion et al 2020)

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3
Q

What is inclusion/inclusivity?

A

the extent to which individuals are ‘allowed to participate and are enabled to contribute fully (Miller, 1998)

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4
Q

What are some examples of equality in the workplace?

A
  1. equal job opportunities and fairness for employees and job
  2. Non discrimination against employees by employers on the bases of race, gender, sexuality, tribe etc.
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5
Q

What are the various dimensions in which diversity can be measured?

A
  1. Cultural diversity
  2. Racial diversity
  3. Religious diversity
  4. Age diversity
  5. Sex / Gender diversity
  6. Sexual orientation
  7. Disability
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6
Q

What are some benefits of workplace diversity?

A
  1. higher innovation
  2. faster problem solving
  3. increased creativity
  4. better decision making
  5. higher employee engagement
  6. better company reputation
  7. improved hiring results
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7
Q

What are some employee level challenges/ risks that arise from workplace diversity?

A
  1. Discrimination
  2. Cronyism/ cluster formations
  3. Workplace antisocial behaviours: bullying, harassment
  4. Sabotaging
  5. Withdrawal
  6. Intimidation
  7. Anxiety/fear
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8
Q

What are some organizational level challenges/ risks that arise from workplace diversity?

A
  1. Organizational tokenism
  2. Ineffectiveness/ low productivity
  3. Atmospheric tensions
  4. Attrition of talents less favourable to diversity
  5. Clusters/gang formation
  6. Intimidation/ anxiety
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9
Q

How can workplace diversity be managed?

A
  1. Intensive communication & education on benefits of diversity for:Individual employee and Organization
  2. Strong policy to deter discrimination and anti-social behaviours
  3. Organizational socialization activities
  4. Effective team constitutions
  5. Effective complaints and response procedures
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10
Q

What happens if diversity is not managed well

A
  1. Law suits
  2. Reputational/brand damage
  3. Attrition/turnover
  4. Bullying/crime
  5. Clientele/customer loss
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Organizational psychology (6 decks)

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