Slide 6 Flashcards
What are performance appraisals?
It may be defined as a structured formal interaction between a subordinate and supervisor in which the work performance of the subordinate is examined and discussed.
What is the purpose of performance appraisals?
- improve employee performance
- determine pay adjustments/compensations
- assist management when making placement decisions
- identify training needs
- assist with career planning
- identify job design errors
- provides feedback to management
What is performance Appraisal?
Performance appraisal may be defined as a structured formal interaction between a subordinate and supervisor in which the work performance of the subordinate is examined and discussed.
purpose of performance appraisal?
Improve employee performance Determine pay adjustments/compensation Assist management when making placement decisions Identify training needs Assist with career planning Identify job design errors Provide feedback to management
List the Appraisal Process.
- Determine performance requirements
- Choose an appropriate appraisal method
- Train supervisors (raters)
- Discuss methods with employees
- Appraise according to the job standards
- Discuss appraisal with employees
- Determine future performance goals.
what are the benefits of appraisal?
- Employee Evaluation
- Provision of feedback
- Motivation and Satisfaction
- Training and Development
- Organisational Planning
what are the methods of appraisal?
- Work standard approach
- critical incident appraisal
- checklist
- Essay appraisal
- Goal-setting or management by objectives.
Define the work standards approach?
Involves setting a standard level of output and then comparing every employee’s performance with the standard
what is the critical-incident appraisal?
It is recorded by an observer, indicating the employee’s reaction towards certain event
Define the checklist in performance appraisal method
A list of behavioral descriptions is used by the evaluator in the checklist appraisal
Items that describe an employee’s behavior are checked off in the list
what is the essay appraisal?
This method asked managers / supervisors to describe strengths and weaknesses of an employee’s behavior.
what are the steps for goal setting in appraisal
Employee and his superior jointly set goals
Employee tries to meet the goal
Performance is evaluated against the goals
Employee and supervisor jointly set new goals for the next time
what are the sources of performance information?
- supervisors
- peers
- subordinates
- self
- customers
What are some challenges of Appraisal?
- Lack of support from the top levels of management is often cited as a major contributory reason
- Judgment Aversion- reluctance to “play judge” especially where there may be a need to make negative appraisal remarks.
- Appraiser Preparation- The bane of any performance appraisal system is the appraiser who wants to “play it by ear”
- Performance Management-perceived as an isolated event rather than an ongoing process
