Slide 47-58

Question 1

Hiring Evaluation Basis (4)

Answer 1

Education
Skill/Abilities
Experience
Responses to Interview Qs

Question 2

Elements in Lab (6)

Answer 2

Test Mix
House of Operation
Supervision

Service Level
Service Supported

Productivity Levels

Question 3

Identify lab Elements:

Tests
Units
Supervising
TaT
Maximum Opportunity

Answer 3

Test Mix
House of Operation
Supervision
Services
Productivity levels

Question 4

100% work time available is ___ of total worked time.

Answer 4

87%

Question 5

Matching the people in the lab with the current workload requirements

Answer 5

Scheduling

Question 6

Managers understood these for scheduling?

Answer 6

Lab Needs
Hours of Operation

Staff Req vs Employee Need

Question 7

Can improve or increase staff retention while continuing to provide the services required of the laboratory.

Answer 7

Life-Work Balance

Question 8

The percentage of laboratories using flexible staffing increases with bed size up to how many beds?

Answer 8

600 beds

Question 9

Scheduling Metrics for Success

Answer 9

Turnaround Time
Reporting Efficiency

Impact on Staff
Scheduling Processes

Productivity Measurements

Question 10

Staffing and Scheduling Dependent on? (5)

Answer 10

Locale
Technical Staff Availability
Physician Practice Pattern
Service Lines Offered
Patient Expectations