Slide 3-11

Question 1

Who said this?

“Labor costs continue to be hospitals’ biggest expense”. This statement includes the clinical laboratory, where human resources account for 42% of the laboratory budget.

Answer 1

Healthcare Finance News

Question 2

Failure to recognize the impact of staffing and scheduling might?

Answer 2

Diminish service
: Impacts operating budget

Question 3

Setting of long-term goals and objective for the number and types of personnel needed to meet the labor requirements of the laboratory.

Answer 3

Staffing Process

Question 4

What is critical in the staffing process?

Answer 4

Right Fit Employees by
: Education
: Specific Technical Skills
: Experience

Question 5

Staffing Process Areas (4)

Answer 5

Job Design
Job Desc
Job Spec
Job Sched

Question 6

Job Design Dimensions

Answer 6

Skill variety
Task Identity
Task significance

Autonomy

Feedback

Question 7

This refers to the range of skills and activities necessary to complete the job.

Answer 7

Skill variety

Question 8

This dimension measures the degree to which the job requires the completion of a whole and identifiable piece of work.

Answer 8

Task identity

Question 9

This looks at the impact and influence of a job.

Answer 9

Task significance

Question 10

This describes the amount of individual choice and discretion involved in a job.

Answer 10

Autonomy

Question 11

This dimension measures the amount of information an employee receives about his or her performance, and the extent to which he or she can see the impact of the work.

Answer 11

Feedback

Question 12

Job Design Psychological States and Corresponding Dimensions

Answer 12

1-3 is meaningfulness of work
4 is responsibility for outcome
5 is knowledge of result