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Skills Test > Skills1 > Flashcards

Skills1 Flashcards

1
Q

our vehicles are the most valuable thing we own. t/f

A

f

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2
Q

when was enterprise created

A

1957

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3
Q

who is our CEo

A

chrissy taylor

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4
Q

how many lines of business does enterprise have

A

9

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5
Q

EQSI stands for

A

enterprise quality score index

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6
Q

what is the cust sat account PS and ralph

A

622200, 531

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7
Q

what is 622200 or 531

A

cust sat

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8
Q

what is ralph for 110040

A

2260

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9
Q

what is the bad debt PS account

A

622000

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10
Q

what is PS for 2260

A

110040

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11
Q

what is the account name for 622000

A

bed debt

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12
Q

what is the PS and ralph for misc (tows)

A

500320 and 1686

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13
Q

what is the account name for 500320

A

misc (tows)

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14
Q

what are the two equations for break even

A

all expenses together
or
OP les revenue

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15
Q

is vlf tax

A

no

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16
Q

what is the equation for income per car (IPC)

A

adr * days in month * days earned percentage + net other

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17
Q

where do the costs for PDI flow through

A

misc expense

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18
Q

can you do a write off for a rate error

A

no, because it is an adjustment error

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19
Q

what is the revenue account PS and what can be fixed with it

A

400000, can fix error rates and make adjustments

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20
Q

can a pending ticket exist when you are waiting for insurance

A

yes it can

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21
Q

a vehicle with a cost of 20,000 has monthly depreciation of

A

340/month

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22
Q

what is the PS for the main accounts payable

A

200000

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23
Q

how many months until a cheque is stale dated

A

6 months

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24
Q

if you want to bill another group, for example in the US, what do you create?

A

an MSC

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25
Q

printers that cost over 300 should be set up as fixed assets

A

yes

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26
Q

what is the account name for 150305/2821

A

asset management clearing

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27
Q

what is the PS and ralph for asset management clearing

A

150305/2821

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28
Q

what two things being wrong will cause a discrepancy in a fixed asset and/or the reconciliation report

A

useful life and the fixed asset cost

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29
Q

when is the last day to do a voucher

A

first business day of the month

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30
Q

when does a force charge hit the branch

A

immediately after a ticket is closed

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31
Q

is external manitenance controllable

A

no

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32
Q

what is the PS for accounts receivable

A

115900

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33
Q

what is 115900

A

accounts receivable

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34
Q

how do we accrue for bad debt

A

it goes to the reserves

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35
Q

what PS and ralph account does the debit go after a PU is done

A

110144/2147

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36
Q

what is account name for 2147/110144

A

unapplied cash

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37
Q

what % do we depreaciate cars

A

1.7

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38
Q

where do we find tickets taht are not closed at MO

A

open ticket accrual on RAMP

39
Q

does DW losses go under UIL

A

no

40
Q

where does admin salary go in statement

A

group overhead

41
Q

question about rent, untilities, and another expense. where does that go in statement

A

branch overhead

42
Q

what 2 things does a vehicle get depreciated on

A

pool days and car class

43
Q

does fuel go into misc expense

A

no

44
Q

depreciation and interest use what costing system

A

direct costing system

45
Q

is days earned the same as occupancy

A

no
days earned is essentialy how many times a day a car is rented
occupancy is a snap shot of what vehicle is rented at a certain time

46
Q

should there be things in bank rec for over a month

A

no

47
Q

what is the PS and GPBR for CPA fees

A

638090 - C599

48
Q

what is the PS for a normal travel TNE

A

638024

49
Q

what is the PS for external marketing

A

638020

50
Q

what is Accrued Vehicle Repairs on Uninsured Loss Claims

A

200305

51
Q

what is teh name for 200305

A

Accrued Vehicle Repairs on Uninsured Loss Claims

52
Q

what is teh PS for employee damages - physical damage

A

700000

53
Q

what is teh name for 700000

A

employee losses - physical damage

54
Q

what is the PS for emplyee losses - liability

A

700020

55
Q

what is the name for 700020

A

employee losses - liability

56
Q

what is the PS for undocummented damage

A

710000

57
Q

what is the name for 710000

A

undocumented damage

58
Q

what is the PS for conversion, lot damage, or other uninssured

A

710020

59
Q

what is the name for 710020

A

conversion, lot damage, or other uninsured

60
Q

an XX claim in on enterprise, or the renter

A

enterprise

61
Q

an AX claim is on enterprise or renter

A

renter

62
Q

when are hte two scenarios when a conversion is considered UIL

A
  • Conversion with No Fraud Detected: If a vehicle is converted (stolen) by a renter who used true factual information and there was no fraud involved
  • Conversion from Detectable Fraudulent Rental: If a vehicle is converted (stolen) due to detectable fraud (where the fraud could have been detected with sufficient due diligence, such as proper underwriting)
63
Q

what scenario would a converion be a PDR

A

conversion Due to Non-Detectable Fraud: If a vehicle is converted because of fraud that was not detectable (even with reasonable care and due diligence)

64
Q

what are exaples of conversion or on lot damage and what is the PS

A

710020
- vandalism
- lot theft
- weather related damage while not on rent

65
Q

what is the allocation for operating branches for 710000 and 710020

A

3100 to branch, 9400 to area, rest to group

66
Q

what is the allocation of a loss if it happen to an admin employee, and then an admin employee in a subregion

A
  • Recorded to admin branch, then it is spread through overhead
    Responsibility of sub-region, city, or area admin employee:
    • 2,500 recorded to responsible sub-admin, and spread to sub-region
      Remaining to group admin, and spread to group overhead
67
Q

what is the determinant for the cost of damage for a company car

A

who was in hte car at the time

68
Q

what is subrogation and the proccess that it does

A

when a responsible party is identified in an uninsured loss. The amount collected will be credited towards the expense incurred (and same account debited)

69
Q

what is the PS for Daily Rental -Collision & Comprehensive Reserve -Subrogation & Settlement

A

299100

70
Q

what is the name for 299100

A

Daily Rental -Collision & Comprehensive Reserve -Subrogation & Settlement

71
Q

what does ARQ stand for

A

accident report quality

72
Q

what does LOFR stand for

A

lube, oil, filter, rotation

73
Q

what is the preventattive maintenance account

A

500300

74
Q

what is teh name for 500300

A

preventative maintenance

75
Q

what report is used to find missing cars and that have not been rented in 7 days consecutively

A

No Rev 7 Report

76
Q

what are the EAA for VR

A
  • out of service (percentage of fleet)
  • days down (everything that is in the shop)
  • services completed (LOFR score, recall score)
  • total spend (all of the spend, claims maintenance)
77
Q

what are the EAA for risk

A
  • Loss per car/revenue
  • UIL
  • ARQ
  • Disputes
  • LOFR score
78
Q

What are the EAA for business rental

A
  • production per person; sales exec = signing contract, account manager = renewing contract
  • profficiency (accuracy of prediction)
  • revenue growth
  • rate growth
  • truck days
  • car days
79
Q

what are the EAA for PDF

A
  • send 4 locations (1 truck and AP, and 2 DR) and submit 9 pictures for each.
  • submit a 5 year real estate plan
  • submit 5 goals with strategies (non-standardized)
80
Q

What are the EAA for HR

A
  • HR, 12 month all in, MT rentention, and intern conversion
  • talent acquisition, college, referral, female, minority
  • Level 3/4 diversity and talent mobility
81
Q

what is the cash shortage account

A

807

82
Q

what is the cash overage account

A

777

83
Q

can a recall be rented

A

no

84
Q

what are the 4 reasons a tru-up is done

A
  • to look at all the claims you are being expensed for in the month
  • to see if the expense is coded correctly
  • to make sure we are not double paying
  • to ensure the estimate makes sense
  • to ensure the AR matches the claim
85
Q

what is the branch threshold in CAD for employee damages. also what is the area

A

3100 to branch, and 9400 to area

86
Q

what is the buffer for PDR

A

10%

87
Q

is a drunk driver subrogatable?

A

yes, the driver is subrogatable. answer will be false on the test

88
Q

is training part of HR EAA

A

no

89
Q

is washout part of VR EAA

A

no

90
Q

is average shop days part of risk EAA

A

no

91
Q

is disputes part of remarketing EAA

A

no

92
Q

which is not part of the business management pyramid
- risk
- partner
- fidusciary duty
- leader
- profitability
- brand protection

A

risk is not part of it

93
Q

what is hte equation for inventory adjustment

A

Sale Price - Book Value (Cost-AccumDepr)

Skills Test (4 decks)

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