skills in the work phase

Question 1

name 3 skills in the work phase :

Answer 1

• sessional tuning-in
• sessional contracting
• elaborating
• empathetic
• sharing worker’s feelings
• exploring taboo subjects
• making a demand for work
• pointing out instances
• sharing data
  -sessional ending/transition

Question 2

what do sessional tuning in skills include?

Answer 2

• workers sensitize themselves to concerns and feelings that may emerge during the session
• workers tune into their own feelings
• workers draw on personal memories, literature on human behaviour, etc

Question 3

what does sessional contracting skills include?

Answer 3

• share workers agenda (if any)
• focused (active) listening to client’s direct/indirect offering of current & urgent concerns
• containment (not responding to question/issue until we know what it actually is)

Question 4

what does elaborating skills include?

Answer 4

• containment
• moving from general to specific
• focused listening
• questioning
• reaching inside of silences

Question 5

what do empathetic skills include?

Answer 5

• reaching for feelings
• displaying understanding of client’s feelings
• putting client’s feelings into words

Question 6

research on empathy :

Answer 6

• understanding client’s feelings contribute to good working relationship
• client must perceive the empathy
• empathy, trust and caring = working alliance

Question 7

what are some issues with sharing worker’s feelings?

Answer 7

• boundaries
• counter transference
• relevant to the client’s work
• spontaneity and “catching mistakes”

Question 8

what’s involved in making a demand for work?

Answer 8

• partializing client concerns
• holding to focus
• checking for underlying ambivalence
• challenging the illusion of work
• pointing out obstacles

Question 9

identifying process & content connections

Answer 9

process : worker/client interaction
content : substantive themes/issues identified in the working contract

Question 10

sharing data skills

Answer 10

• providing relevant data
• data open to challenge
• data unavailable to client
• ethical dilemmas when withholding data
• helping client see life in new ways

Question 11

sessional ending & transition skills

Answer 11

• summarizing
• generalizing
• identifying next steps
• rehearsal
• identifying doorknob communications

Question 12

can you summarize the skills in the work phase?

Answer 12

1. sessional tuning in skills
2. sessional contracting skills
3. elaborating skills
4. empathetic skills
5. sharing worker’s feelings
6. making a demand for work
7. pointing out obstacles
8. process & content connections
9. sharing data
10. see life in new ways
11. sessional ending/transition skills