Skill-Building Flashcards
1
Q
Why is it important to gain the Staff Members perception first?
A
Gives you an idea of their mindset in relation to the coaching you will provide, may also raise things you had overlooked.
2
Q
What are the 4 steps of Skill-Building?
A
1) Coach/Role-Model articulates and or provides demonstration of the desired skill.
2) The staff member demonstrates the skill.
3) Provide Observational feedback by following the four steps of observational feedback
4) Repeat steps 1, 2 & 3 until satisfied
3
Q
What negative impact will the successive approximation gap have relating to coaching
A
When actions are accepted at lower levels of frequency or quality at more senior levels they will progressively deteriorate throughout the whole business.
