Performance Grid Flashcards

1
Q

On the performance grid what is measured on the Y axis (vertical)?

A

Results

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2
Q

On the performance grid what is measured on the X axis (horizontal)?

A

Activities/Behaviours

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3
Q

Describe each box on the performance grid

A

A - Doing what is expected and producing the desired results
B - Doing what is expected and not producing the desired results
C - Not doing what is expected and not producing the desired results
D - Not doing what is expected but producing the desired results

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4
Q

What actions can/should you take with people in Box A of the performance grid?

A

Positive Reinforcement (REDR)
Discover and cross-pollinate proven best practice
Consider using employee as SME/Expert Role Model for Skills Coaching
Agree stretch actions

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5
Q

What actions can/should you take with people in Box D of the performance grid?

A

Find out if what they are doing is best practice or a behaviour you do not want repeated.
Positive Reinforcement (REDR) for desirable behaviours.
Discover why not doing what is expected.
Re-clarify expectations.
Apply or pre-position consequences.

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