Six Sigma Process Flashcards
Steps in a Six Sigma Process Control
Define
Measure
Analyze
Improve
Control
If one has six standard deviations between the process mean and the nearest specification limit,
no items will fail to meet specifications.
- Measures degree to which any process deviates from its goal.
- Focused on improving quality.
Six Sigma Process Control
value indicates how often errors are likely to occur
sigma
The higher the sigma value, the ______ likely it is that the process will produce errors
less
The quality process that is focused on creating more value by eliminating activities that are considered waste.
Lean production
It involves a set of principles, practices and methods for designing, improving and managing processes.
Lean production
Focused on speed.
Lean production
Lean concepts are frequently referred to as 5S (5 Step)
Seiri, Seiton, Seiso, Seiketsu, Shitzuke
- A simple tool for organizing the workplace in a clean, efficient and safe manner.
- Enhances productivity and visual management.
5S
- Ensures introduction of standardized working.
- Makes problems immediately obvious.
5S
5S
sort, clear, classify
Seiri
5S
straighten, simplify, set in order, configure
Seiton
5S
sweep, shine, scrub, clean, and check
Seiso
5S
standardize, stabilize, conform
Seiketsu
5S
sustain, self-discipline, custom, and practice
Shitzuke
5S
Sort out and separate that which is needed and not needed
Seiri
5S
Arrange items that are needed so that they are ready and easy to use
Seiton
5S
Clearly identify locations for all items so that anyone can find them & return them once the task is completed
Seiton
5S
clean the workplace & equipment on a regular basis in order to maintain standards & identify defects
Seiso
5S
Revisit the first three of the 5S on a frequent basis
Seiketsu
5S
Conform the condition of the workplace using standard procedures
Seiketsu
5S
Keep to the rules to maintain the standard & continue to improve every day
Shitzuke
Focused on making work faster and better
Lean Six Sigma
4 Keys of Lean 6 Sigma
- Delight patients with speed and quality
- Improve methods and processes
- Work together for maximum gain
- Base decisions on data and facts
“Quality is never an accident it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”
William A. Foster
“Quality means doing it right when no one is looking.”
Henry Ford
“Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for.”
Peter Ducker
The _______ has become the indispensable instrument in the laboratory. Not only are _______ necessary for management and the communication of information, but they are usually the core of analytical instruments.
Computer
an electronic machine that performs input, processing, storing, and output according to programmed instructions to carry out specific tasks.
Computer
is a component of an information system consisting of the central processing unit (CPU) which processes data; the peripheral devices, which store and retrieve data; the operating system, which manages the processes of the computer system; and the interfaces which connect the system to analytical devices and to foreign computer systems.
Computer System
can be decomposed into the hardware system and the software system.
Computer System
consists of external and internal physical components that enable a computer to accept input, process the input, store date, and produce outputs.
Hardware System
Displays information
Monitor
Acts as “Brain” of the computer
CPU
Temporary stores information that the CPU uses
Random Access Memory (RAM)
Used for typing
Keyboard
Used to point and select items on the computer
Mouse
Transfer data from a computer to paper
Printer
A data storage device
Hard disk drive (HDD)
Converts AC to low voltage regulated DC power
Power supply unit (PSU)
Is a system of intercommunicating components based on software forming part of a computer system.
Software System
Two Different Types of Software Systems Program
Operating system software
Application software
serves as the interface between application, software, and hardware components
Operating system software
serves as the interfaces with use of the computer system.
Application software
provides instructions that enable the user to perform specific tasks such as creating presentations, composing written documents, editing images, etc.
Application software
may be defined as interrelated components working together to collect, process, store, and disseminate information to support decision making, coordination, control analysis, and visualization in an organization.
Laboratory Information System (LIS)
the computer and its programs support the information system; they are not the system itself.
Laboratory Information System (LIS)
- A combination of health statistics from various sources.
- Used to derive information about health status, health care, provisions, and use of services and health impact.
Health Information System (HIS)
Provides information management features that hospitals need for daily business features such as patient tracking, billing, administrative programs, and clinical features.
Health information system (HIS)
- Can be used by everyone in healthcare from patients to clinicians to public health officials.
- Encompass the range of technology in health care used to acquire, store, deliver and analyze medical data.
Health information system (HIS)
HIS-related Errors are due to: (7)
• Inadequate staffing levels
• Lack of user experience
• Mislabeled barcodes on medications
• Human distraction
• Inaccurate data entry
• System downtime
• Missing data
Functionality of LIS can be Divided into ___ Laboratory Processing Phases
Six
