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Laboratory Management > Six Sigma Process > Flashcards

Six Sigma Process Flashcards

1
Q

Steps in a Six Sigma Process Control

A

Define

Measure
Analyze

Improve
Control

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2
Q

If one has six standard deviations between the process mean and the nearest specification limit,

A

no items will fail to meet specifications.

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3
Q
  • Measures degree to which any process deviates from its goal.
  • Focused on improving quality.
A

Six Sigma Process Control

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4
Q

value indicates how often errors are likely to occur

A

sigma

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5
Q

The higher the sigma value, the ______ likely it is that the process will produce errors

A

less

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6
Q

The quality process that is focused on creating more value by eliminating activities that are considered waste.

A

Lean production

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7
Q

It involves a set of principles, practices and methods for designing, improving and managing processes.

A

Lean production

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8
Q

Focused on speed.

A

Lean production

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9
Q

Lean concepts are frequently referred to as 5S (5 Step)

A

Seiri, Seiton, Seiso, Seiketsu, Shitzuke

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10
Q
  • A simple tool for organizing the workplace in a clean, efficient and safe manner.
  • Enhances productivity and visual management.
A

5S

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11
Q
  • Ensures introduction of standardized working.
  • Makes problems immediately obvious.
A

5S

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12
Q

5S
sort, clear, classify

A

Seiri

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13
Q

5S
straighten, simplify, set in order, configure

A

Seiton

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14
Q

5S
sweep, shine, scrub, clean, and check

A

Seiso

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15
Q

5S
standardize, stabilize, conform

A

Seiketsu

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16
Q

5S
sustain, self-discipline, custom, and practice

A

Shitzuke

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17
Q

5S
Sort out and separate that which is needed and not needed

A

Seiri

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18
Q

5S
Arrange items that are needed so that they are ready and easy to use

A

Seiton

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19
Q

5S
Clearly identify locations for all items so that anyone can find them & return them once the task is completed

A

Seiton

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20
Q

5S
clean the workplace & equipment on a regular basis in order to maintain standards & identify defects

A

Seiso

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21
Q

5S
Revisit the first three of the 5S on a frequent basis

A

Seiketsu

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22
Q

5S
Conform the condition of the workplace using standard procedures

A

Seiketsu

23
Q

5S
Keep to the rules to maintain the standard & continue to improve every day

A

Shitzuke

24
Q

Focused on making work faster and better

A

Lean Six Sigma

25
Q

4 Keys of Lean 6 Sigma

A
  • Delight patients with speed and quality
  • Improve methods and processes
  • Work together for maximum gain
  • Base decisions on data and facts
26
Q

“Quality is never an accident it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”

A

William A. Foster

27
Q

“Quality means doing it right when no one is looking.”

A

Henry Ford

28
Q

“Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for.”

A

Peter Ducker

29
Q

The _______ has become the indispensable instrument in the laboratory. Not only are _______ necessary for management and the communication of information, but they are usually the core of analytical instruments.

A

Computer

30
Q

an electronic machine that performs input, processing, storing, and output according to programmed instructions to carry out specific tasks.

A

Computer

31
Q

is a component of an information system consisting of the central processing unit (CPU) which processes data; the peripheral devices, which store and retrieve data; the operating system, which manages the processes of the computer system; and the interfaces which connect the system to analytical devices and to foreign computer systems.

A

Computer System

32
Q

can be decomposed into the hardware system and the software system.

A

Computer System

33
Q

consists of external and internal physical components that enable a computer to accept input, process the input, store date, and produce outputs.

A

Hardware System

34
Q

Displays information

A

Monitor

35
Q

Acts as “Brain” of the computer

A

CPU

36
Q

Temporary stores information that the CPU uses

A

Random Access Memory (RAM)

37
Q

Used for typing

A

Keyboard

38
Q

Used to point and select items on the computer

A

Mouse

39
Q

Transfer data from a computer to paper

A

Printer

40
Q

A data storage device

A

Hard disk drive (HDD)

41
Q

Converts AC to low voltage regulated DC power

A

Power supply unit (PSU)

42
Q

Is a system of intercommunicating components based on software forming part of a computer system.

A

Software System

43
Q

Two Different Types of Software Systems Program

A

Operating system software
Application software

44
Q

serves as the interface between application, software, and hardware components

A

Operating system software

45
Q

serves as the interfaces with use of the computer system.

A

Application software

46
Q

provides instructions that enable the user to perform specific tasks such as creating presentations, composing written documents, editing images, etc.

A

Application software

47
Q

may be defined as interrelated components working together to collect, process, store, and disseminate information to support decision making, coordination, control analysis, and visualization in an organization.

A

Laboratory Information System (LIS)

48
Q

the computer and its programs support the information system; they are not the system itself.

A

Laboratory Information System (LIS)

49
Q
  • A combination of health statistics from various sources.
  • Used to derive information about health status, health care, provisions, and use of services and health impact.
A

Health Information System (HIS)

50
Q

Provides information management features that hospitals need for daily business features such as patient tracking, billing, administrative programs, and clinical features.

A

Health information system (HIS)

51
Q
  • Can be used by everyone in healthcare from patients to clinicians to public health officials.
  • Encompass the range of technology in health care used to acquire, store, deliver and analyze medical data.
A

Health information system (HIS)

52
Q

HIS-related Errors are due to: (7)

A

• Inadequate staffing levels

• Lack of user experience
• Mislabeled barcodes on medications

• Human distraction

• Inaccurate data entry

• System downtime

• Missing data

53
Q

Functionality of LIS can be Divided into ___ Laboratory Processing Phases

A

Six

Laboratory Management (5 decks)

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