Marketing economy Flashcards

1
Q

Organized by product units

A

old economy

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2
Q

Organized by customer segments

A

new economy

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3
Q

Focus on profitable transactions

A

old economy

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4
Q

Focus on customer lifetime value

A

new economy

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5
Q

Look primarily at financial scorecard

A

old economy

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6
Q

Look also at marketing scorecard

A

new economy

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7
Q

Focus on shareholders

A

old economy

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8
Q

Focus on stakeholders

A

new economy

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9
Q

Marketing does the marketing

A

old economy

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10
Q

Everyone does the marketing

A

new economy

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11
Q

Build brands through advertising

A

old economy

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12
Q

Build brands through performance

A

new economy

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13
Q

Focus on customer acquisition

A

old economy

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14
Q

Focus on customer retention

A

new economy

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15
Q

No customer satisfaction measurement

A

old economy

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16
Q

Measurement customer satisfaction and retention rate

A

new economy

17
Q

Over-price, under-deliver

A

old economy

18
Q

Under-promise, over-deliver

A

new economy