SIX SIGMA Flashcards

1
Q

SIX SIGMA PROPONENT

A

Engr. Bill Smith

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

first implemented in manufacturing idustries

A

(motorola)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

hands- on process with the single mantra of [?]

A

“improvement”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Improved:

A

performance = quality = bottom line = customer satisfaction = employee satisfaction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The (DPMO) is measured

A

of defects per million opportunities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q
  • anything that does not meet client satifaction/customer requirements
A

Defect

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Detect defect %

A

(number of defects) / (total number) x 100%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

DPMO FORMULA

A

(Defect rate) x (1,000,000) =
(Defect) / error x (1,000,000) =

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

refers to the goal of reducing defects to near zero

A

(sigma or standard deviation)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Goal: [?] DPMO or [?] yield

A

3.4
99.9997%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q
  • to eliminate unproductive processes
A

LEAN PROCESS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly