Six Sigma

Question 1

What is six sigma?

Answer 1

Process of producing high and improved quality output.

99.99966% of products have same features and are free from defects.

Question 2

Two phases of Six Sigma

Answer 2

Identification and elimination.
The cause of defect is identified and then eliminated. This reduces variation in the whole process.
Understand customer requirements and eliminate defects and waste.

Question 3

Prerequisites of Six Sigma

Answer 3

Knowledge of statistics, engineering and project management, underlying systems and processes.

Question 4

Objectives of Six Sigma

Answer 4

Improve organizations products, services and processes across various disciplines such as marketing, finance administration etc.

Question 5

Benefits of Six Sigma

Answer 5

1) Continuous improvement
2) improvement in quality and delivery
3) reduced cost
4) reduced waste
5) better understanding of customer requirements

Question 6

Characteristics of Six Sigma

Answer 6

1) statistical based approach
2) methodological approach
3) fact and data based
4) customer focused
5) project and objective based
6) teamwork approach to QM

Question 7

Organizational Structure for Six Sigma

Answer 7

Black Belt: full time, 4-6 projects in a year. Recieve excessive training in SS. Imp milestone for individual

Green Belt: part time, recieve training

Team members: part time

Master Black Belts: experienced black belts.

Champions: organization leader

Question 8

Six Sigma Methodology

Answer 8

DMAIC