Seven Steps to Outstanding Service! 5X! Flashcards
Test Out
1
Q
7 Steps to Outstanding Service #1
A
- Open door for all patients
2
Q
7 Steps to Outstanding Service #2
A
- Greet them by name
3
Q
7 Steps to Outstanding Service #3
A
- Escort them everywhere
4
Q
7 Steps to Outstanding Service #4
A
- Anticipate their needs before they ask
5
Q
7 Steps to Outstanding Service #5
A
- Thank them for coming
6
Q
7 Steps to Outstanding Service #6
A
- Develop Patient Relationships
7
Q
7 Steps to Outstanding Service #7
A
- Make it your PLEASURE to serve!
