set 1 Flashcards
what is Management?
organisation day to day activities that enable a business to achieve their goals
what is leadership?
influence one person has over the action of another
What are 5 roles of manager?
(SAMLR)
Setting objectives
analysing= analysing data related to business performance
making decision
leading
reviewing
What is Tannenbaum Schmidt?
What are the levels of Tannenbaum Schmidt?
Model that considers the extent to which manager delegates decision making responsibility
Level 1- tell = manager informs the team about decision
Level 2 - sell = explaining the reason why
Level 3 - invite questions = the team is allowed to ask questions
Level 4 - tentative decision = manager prepares to listen to other decisions
Level 5 - present problems and potential solutions “here are 3 solutions that i have thought of what one should we go for”
Level 6 may just present the problem and ask the team to come up with solutions
Level 7 - team identify the problem and the solutions
What 3 things does the tannebaum schmidt depend on?
1.crisis
2.leadership style
3. Experience of the team