set 1 Flashcards

1
Q

what is Management?

A

organisation day to day activities that enable a business to achieve their goals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what is leadership?

A

influence one person has over the action of another

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are 5 roles of manager?
(SAMLR)

A

Setting objectives

analysing= analysing data related to business performance

making decision

leading

reviewing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is Tannenbaum Schmidt?

What are the levels of Tannenbaum Schmidt?

A

Model that considers the extent to which manager delegates decision making responsibility

Level 1- tell = manager informs the team about decision

Level 2 - sell = explaining the reason why

Level 3 - invite questions = the team is allowed to ask questions

Level 4 - tentative decision = manager prepares to listen to other decisions

Level 5 - present problems and potential solutions “here are 3 solutions that i have thought of what one should we go for”

Level 6 may just present the problem and ask the team to come up with solutions

Level 7 - team identify the problem and the solutions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What 3 things does the tannebaum schmidt depend on?

A

1.crisis
2.leadership style
3. Experience of the team

How well did you know this?
1
Not at all
2
3
4
5
Perfectly