Session 5: Exercise Safety & Managing Diverse Populations

Question 1

Name the three (3) conflict management skills

Answer 1

1. Listening skills
2. Mirroring
3. Reflection

Question 2

Name the four (4) elements of the conflict management skill listening

Answer 2

1. Listen with an empathetic ear
2. Focus on the person speaking
3. Limit distractions
4. Do not judge

Question 3

Name the three (3) components of the conflict management skill of mirroring

Answer 3

1. Repeat back to the speaker my understanding of the
   issue
2. Attempt to understand their perspective
3. Ask if my perception is accurate

Question 4

What are the components of the conflict management skill of reflection?

Answer 4

1. Present a solution - agree on a solution or the next
   step
2. Complete the agreement and train on the issue with
   other staff members involved, either direcrtly or
   indirectly
3. Follow-up to assure satifaction

Question 5

What are the design considerations for creating a safe exercise environment?

Answer 5

1. Indoor/Outdoor
2. Capacity (within fire codes)
3. Flooring
4. Temperature
5. Ventilation
6. Lighting
7. Equipment
8. Acoustics

Question 6

What are the guidelines and laws pertaining to the provision of a safe exercise environment?

Answer 6

1. ACSM Facility Standards and Guidelines
2. The laws: ADA, CDC, OSHA
3. The ACSM Certified GEI is responsible to inform
   participants of:
   
   • Classroom safety procedures
   • Exercise intensity options to minimize risk

Question 7

What are the components that contribute to a safe class environment?

Answer 7

1. Planning the use of space
2. Acquisition and maintenance of equipment and
   dispersal of resources
3. Reduction + control of environmental hazards + risks
4. Prevention of accidents + injuries
5. Maintenance of safe conditions, including signage in
   exercise, pool, and spa area
6. Provision for emergency response, training, and
   practice programs
7. Training staff for emergencies such as disasters,
   bomb threats, fires, earthquake, hazardous waste,
   and power failures
8. Climate control
9. Smoking policy
10. Storage, control, and emergency management of
    hazardous waste and materials
11. Ongoing reords and documentation of safety and
    security management

Question 8

Name the safety guidelines for a safe class environment?

Answer 8

1. Instructors should remove users who are a danger to
   themselves or others
2. Facility should provide a clock + target heart rate or
   perceived exertion chart and instruct users in self-
   monitoring
3. User-to-instructor should not exceed 50-to-1. If more
   than 50-to-1, a 2nd instructor should be added
4. No food or drink allowed, except for water in a
   closed container
5. Users should warm-up before entering class late
6. Users should wear footwear appropriate to the
   activity
7. GEI’s should inform users of movement that expose
   them to undue risk of injury
8. GEI’s should include a cool-down at the end of every
   class and encourage users to start bringing their HR
   down about 5 mins before they need to leave