Session 5 - Decision making

Question 1

What are the type of factors that influences your decisions ?

Answer 1

You are influenced by :

• your perceptions
• your personality
• your bias and values
• your emotions
• your culture
• how you think others will judge you
• known legal & ethical constraints.

Question 2

Give a type of country where is the boss that decide

Answer 2

France

USA

Question 3

Give a type of country where the decisions is taken collectively

Answer 3

SE ASIA
Japan
Sweden

Question 4

Give the country where the director is not present during a negociation

Answer 4

China

Question 5

What is the contrary of an affective decision ?

Answer 5

An affective decision is taking a decision with feelings and emotions.

A neutral decision is taken with logic.

Question 6

What is the contrary of a internal direction decision ?

Answer 6

It’s an external direction decision

Question 7

What is cultural relativism ?

Answer 7

Cultural relativism ; a decision is ethical if it’s the right thing to do in a given culture.

Question 8

What is Ethics ?

Answer 8

Ethics : Integrating moral-based thinking and values into decision making.

Question 9

What is Deontology ?

Answer 9

Deontology : The book rules to say if it is right or wrong.

Question 10

What are the factors which impact decision making ?

Answer 10

• Do we need a solution ?
• Individual or collective ?
• Who should decide anyway ?
• Affective or “neutral” ?
• Impact of time : fast or slow ?
• High or low context cultures ?
• Uncertainty avoidance ?
• Programmed vs. non-programmed decisions

Question 11

What is sustainable leardership ?

Can you give an exemple ?

Answer 11

A sustainable leader is someone who thinks about the 3 Ps : Planet, People and profit

Ex: Tom Szaky, founder and CEO of Terracycle, upcycling
Lynn Jurich, CEO of Sunru residential solar energy
Yvon Chouinard, founder of Patigonia wear and gear
Luiz Seabra - Founder and CEO of Natural Brasil

Question 12

What are the 3 types of internal stakeholders ?

Answer 12

3 types of stakeholders:

1) Employees
2) Manager
3) Owners

Question 13

What are the 6 types of external stakeholders ?

Answer 13

6 types of external stakeholders ?

1) Government
2) Suppliers
3) Society
4) Creditors
5) Shareholders
6) Customers

Question 14

Can you give an exemple of stakeholder decision ?

Answer 14

You are purchasing manager for a multinational food company specializing in the sale of fresh tuna and frozen fish products. You have sub-contracted fishing boats using nets which , in addition to catching tuna, ensnare and kill dolphins.

Question 15

The US style of decision-making is surprisingly top-down. For what reason is this ?

Answer 15

The priority is to have a fast decision-making process.

Question 16

What are the 3 important drivers in German decision-making ?

Answer 16

The three important drivers in German decision-making are structure, process and productivity.

Question 17

Why do decision-making may take a long time in Sweden ?

Answer 17

In Sweden, decision-making may take a long time. This is due to a focus on consensus.

Question 18

Do Japanese people require to present a written document to reach a consensus ?

Answer 18

Yes, True ! Reaching consensus in Japanese decision-making requires each individual to present a written document.

Question 19

In China individuals should maintain their place in the hierarchy to avoid ‘chaos’. This is linked to which system of thought ?

Answer 19

Confucianism.

Question 20

In Arab cultures, personal connections play a strong role in decision-making. What is the term used to describe this ?

Answer 20

Nepotism

Question 21

What are the 10 Ethical tests ?

Answer 21

10 Ethical Tests :

1) The Golden Rule Test
2) The Truth Test
3) The “What If Everybody Did This” test
4) The Parents Test
5) The “Children’s viewpoint” test
6) The Religion test
7) The Conscience test
8) The Consequences test
9) The ‘Front page’ test
10) The ‘Easy Sleep’ test

Question 22

What are the 3 frameworks for ethical decision-making ?

Answer 22

1) The Consequentialist Framework
2) The Duty Framework
3) The Virtue Framework

Question 23

There’s no Planet B - 50 + 20 + Management Education for the World

Answer 23

• Set new benchmark for sustainable management
• Educate, Enable, Engage
• Self awareness (connaissance de soi)
• Learn to maximize profit but to know more about sustainable issues

Question 24

Can you give some example of autocratic cultures ?

Answer 24

France
Arab world
Latin America

Question 25

Flatter management styles ?

Answer 25

The Netherlands
Australia
Israel
USA

Question 26

What kind of analysis do you do to begin a negociation ?

Answer 26

You do a cost-benefit analysis.

Question 27

What are the factors influencing decisions ?

Answer 27

The decision / situation :
- is complex
contains risk and uncertainty
- lacks information
- is time sensitive
- involves others
- has unclear outcomes

Question 28

Give some flawed assumptions :

Answer 28

• Old business ‘dogma’ drives current decisions
• Maximising profits / shareholders wealth
• Infinite growth / finite resources / over-use