Session 1 - Introduction to world views and culture

Question 1

What is management ?

Answer 1

Planning
Leading (managing conflict),
Organize
Controlling (evaluating how things are going)

Question 2

Give an example of a cross-cultural management.

Answer 2

Danish management
200 French employees in a danish manufacturing plan. In France, manager is seen as an expert whereas in Danemark, manager is seen as a coordinator.

Question 3

What is the 3 world Views (Chuang, Manley and Petersen) (2020) ?

Answer 3

How we interpret our role in society, how we deal with social issues, and what we regard as the truth’

The 3 world views :

1) Egalitarianism (Sweden, Norway, Danemark)
2) Hierarchy (France)
3) Individualism (USA)

Question 4

Give an example of egalitarianism

Answer 4

Sweden - Bjorn Borg a tennis player - Taking the bus in the airport - In Danemark people don’t pay attention to the status.

Question 5

Why do people in France not talking about money ?

Answer 5

Mainly it is do to religious Christian background.

Question 6

Why do people in the USA talk about money ?

Answer 6

Money is seen as a blessing

Question 7

Give some examples of cultural diversity:

Answer 7

https://www.youtube.com/watch?v=2xJ_hbD4TQA
HSBC 66 countries around the world.
IKEA move to the USA, american glasses instead of flowers vases.

Question 8

What is Proxemics ?

Answer 8

Proxemics is the study of human use of space and the effects that population density has on behaviour, communication, and social interaction.

Question 9

Who are the 6 national culture studies done ?

Answer 9

1) Kluckholn and Strodtbeck
2) Hofstede
3) Hall
4) Schwartz
5) Trompenaars
6) Globe

Question 10

Give an example of monochronic and polychronic culture?

Answer 10

Monochonic culture = Germany

Polychronic culture = Bresil

Question 11

What are the 5 imperatives for business leaders today ?

Answer 11

1) Build multilevel scenario analysis skills
2) Become more resilient
3) Shape the system
4) Recreate the narrative
5) Reframe leadership

Question 12

In which country is it common to see men walking along holding hands ?

Answer 12

Yes, In Thailand, it is common to see men walking along holding hands.

Question 13

In which country do managers tend to base their apparaisals of subordinates on friendship ?

Answer 13

Yes, Iranian managers tend to base the perfomance apparaisals of subordinates on friendship

Question 14

Do you have to praise a hispanic worker publicly ?

Answer 14

When rewarding a No, Hispanic worker for a job well done, it is best not to: praise him or her publicly - due to religion and the need to be humble

Question 15

In which countries is it acceptable to arrive 1 or 2 hours late ?

Answer 15

In some south American countries it is considered normal acceptable for a social appointment to arrive 1 or 2 hours late.

Question 16

In which country is it not good seen to give a gift to a wife of a male executive ?

Answer 16

The appropriate gift-giving protocol for a male executive in Saudi Arabia is to not give a gift to the wife at all.

Question 17

In which part of the world is it best to avoid a purple scarf of tie ?

Answer 17

If you want to give a tie or a scarf to a Latin America, it is best to avoid purple. link with gang and death.

Question 18

In which country you should not display charisma ?

Answer 18

West Germany who display charisma are not among the most desired

Question 19

In which country do they not see the link between production rate and salaries ?

Answer 19

American managers working in Mexico have found that by increasing the salaries of Mexican workers, they decreased production rates. They did not see the link between production rate and pay

Question 20

In which country do people not want to receive a basket of pears as a gift ?

Answer 20

Chinese people don’t want to receive a basket of pears as a gift

Question 21

In which country is it important not to show anger ?

Answer 21

Vietnam it is important to not show any anger in any way.

Question 22

In which country, is it not seen as good to live in the 4th floor ?

Answer 22

In China, if you live in an apartment like most people where would you not want to live on the 4th floor.

Question 23

What is the definition of egalitarians ?

Answer 23

EGALITARIANS … favour the demand of control, environmental friendliness, their actions are driven by inner convictions.

In the business context egalitarians favour equality, social cohesion and environmental protection.

Question 24

What is the definition of hierarchists ?

Answer 24

HIERARCHISTS … privilige conformity, order and security.

In the business context hierarchists help to reinforce order, maintain authority through regulations and have a preference for the use of contracts.

Question 25

What is the definition of individualists ?

Answer 25

INDIVIDUALISTS … embrace freedom, speed and external incentives.

In the business context, individualists help to advance economic and technological progress through their ‘creative energy’. They endorse competition, entrepreneurship and free markets to encourage success.

Question 26

What is a monochronic culture ?

Answer 26

Monochronic cultures prefer to focus on one thing at a time and without distractions or interruptions. Schedules and sticking to them is hugely important, as are previous commitments. Once a plan is made, it’s followed through and changes to those plans will be taken very seriously and viewed as an inconvenience.

Question 27

What is a polychronic culture ?

Answer 27

“Performing elements of different tasks concurrently (as opposed to sequentially)”. Polychronic cultures tend to do many things simultaneously, so it’s basically a culture built on multitasking!