ServSafe Food Protection Manager Study Guide Flashcards
5 most common causes of foodborne illness:
- Purchasing food from unsafe sources
- Allowing pests to enter the operation
- Failing to cook food correctly
- Failing to rotate food during storage
- Using contaminated equipment
- Holding food at incorrect temperatures
- Practicing poor personal hygiene
- Failing to store dry food correctly
1, 3, 5, 6, 7
Food that needs time and temperature control to keep it safe:
- Chopped lettuce
- Sliced watermelon
- Dry rice
- Flour
- Cooked carrots
- Cheese
1, 2, 5, 6
Each group that has a higher risk of getting a foodborne illness because of their immune systems:
- School teachers
- College students
- Preschool students
- Health-care providers
- Transplant recipients
- Nursing home residents
3, 5, 6
A. FDA
B. USDA
C. CDC and PHS
D. State and local health departments
- Writes the codes that regulate retail and foodservice operations
- Conducts research into the causes of foodborne-illness outbreaks
- Inspections meat, poultry, and eggs
- Writes the Food Code
- Inspects retail and foodservice operations
D
C
B
A
D
What is a foodborne-illness outbreak?
A. When two or more food handlers contaminate multiple food items
B. When an operation serves contaminated food to two or more people
C. When two or more people have the same symptoms from eating the same food
D. When the CDC receives information on two or more people with the same illness
C. When two or more people have the same symptoms from eating the same food
Which is a ready-to-eat food?
A. Uncooked rice
B. Raw deboned chicken
C. Sea salt
D. Unwashed green beans
C. Sea salt
Why are preschool-age children at a higher risk for foodborne illnesses?
A. They have not built up strong immune systems.
B. They are more likely to spend time in a hospital
C. They are more likely to suffer allergic reactions
D. Their appetites have increased since birth
A. They have not built up strong immune systems.
Which is a TCS food?
A. Bread
B. Flour
C. Sprouts
D. Strawberries
C. Sprouts
The 5 common risk factors that can lead to foodborne illness are failing to cook food adequately, holding food at incorrect temperatures, using contaminated equipment, practicing poor personal hygiene, and
A. reheating leftover food
B. serving ready-to-eat food
C. using single-use, disposable gloves
D. purchasing food from unsafe sources
D. purchasing food from unsafe sources
Raw chicken breasts are left out at room temperature on a prep table. What is the risk that could cause a foodborne illness?
A. Cross-contamination
B. Poor personal hygiene
C. Time-temperature abuse
D. Poor cleaning and sanitizing
C. Time-temperature abuse
What is TCS food?
A. Food requiring thermometer checks for security
B. Food requiring trustworthy conditions for service
C. Food requiring training commitments for standards
D. Food requiring time and temperature control for safety
D. Food requiring time and temperature control for safety
A food handler left a pan of roasted turkey breasts to cool at room temperature overnight. In addition to throwing away the turkey, what is an appropriate corrective action?
A. Complete an incident report.
B. Order additional turkey breasts
C. Deduct the cost from the food handler’s pay
D. Make sure the food handler understands safe cooling practices
D. Make sure the food handler understands safe cooling practices
What is an important measure for preventing foodborne illness?
A. Using new equipment
B. Measuring pathogens
C. Preventing cross-contamination
D. Serving locally grown, organic food
C. Preventing cross-contamination
What is one possible function of a local regulatory authority?
A. Ensuring a product’s appeal
B. Inspecting an operation
C. Monitoring an operation’s revenue
D. Protecting a product’s brand name
B. Inspecting an operation
Each letter below stands for a condition that supports the growth of bacteria:
- F__________
- A__________
- T__________
- T__________
- O__________
- M__________
Food
Acidity
Temperature
Time
Oxygen
Moisture
Identify the pathogen:
- I am commonly linked with ready-to-eat food.
I am found in the feces of infected people.
Excluding staff with jaundice can stop me.
Handwashing can prevent me. - I am carried in the bloodstream and intestinal tract of humans.
I am commonly linked with beverages and ready-to-eat food.
Cooking food correctly can prevent me.
Washing hands can stop me. - Many farm animals carry me naturally.
I have been found in milk and dairy products, produce, and poultry.
Cooking eggs to minimum internal temperatures can prevent me.
Preventing cross-contamination between poultry and ready-to-eat food can stop me.
- Hepatitis A
- Salmonella Typhi
- Nontyphoidal Salmonella
Most important prevention measure for each pathogen in the space provided.
A. Control time and temperature
B. Practice correct personal hygiene
C. Purchase from approved, reputable suppliers
- _____ Bacteria
- _____ Viruses
- _____ Parasites
- _____ Fungi
- _____ Plant toxins
- _____ Mushroom toxins
- _____ Seafood toxins
- A
- B
- C
- C
- C
- C
- C
Practices that may be at risk to food defense:
- Limiting access to prep areas
- Giving staff access to all storage areas
- Storing chemicals in a locked storage area
- Allowing visitors in the establishment
- Giving tours of the kitchen to the general public
- Holding products that you suspect are contaminated
- Allowing delivery drivers to store products in coolers
- Accepting food deliveries from trucks that have not been kept locked
2, 4, 5, 7, 8
Symptoms that could indicate a customer is having an allergic reaction:
- Fever
- Hives
- Tingling in mouth
- Bruising
- Sneezing
- Coughing
- Diarrhea
- Rash
- Swollen tongue
- Abdominal cramps
- Difficulty breathing
- Dizziness
2, 3, 7, 8, 9, 10, 11
Food that is or contains one of the nine most common food allergens:
- Green beans dressed with olive oil and garlic
- Tuna salad wrapped in a lettuce leaf
- Multigrain bread made with wheat
- Melon slices wrapped with prosciutto (ham)
- Chocolate candy filled with peanut butter cream
- Raw oysters on the half shell
- Potatoes sauteed in duck fat
- Mushrooms seasoned with soy sauce and brown sugar
- Squash sauteed in corn oil
- Mixed green salad topped with almond pieces
- Banana shake make with vanilla ice cream
- Vegetable omelet topped with tomato sauce
2, 3, 5, 6, 8, 10, 11, 12
What are the most common symptoms of a foodborne illness?
A. Diarrhea, vomiting, fever, nausea, abdominal cramps, and dizziness
B. Diarrhea, vomiting, fever, nausea, abdominal cramps, and headache
C. Diarrhea, vomiting, fever, nausea, abdominal cramps, and jaundice
D. Diarrhea, vomiting, fever, nausea, abdominal cramps, and tiredness
C. Diarrhea, vomiting, fever, nausea, abdominal cramps, and jaundice
How does most contamination of food happen?
A. Through contaminated water
B. When contaminants are airborne
C. When people cause the contamination
D. Through the use of contaminated animal products
C. When people cause the contamination
What is the most important way to prevent a foodborne illness from bacteria?
A. Control time and temperature
B. Prevent cross-contamination
C. Practice good personal hygiene
D. Practice good cleaning and sanitizing
A. Control time and temperature
What is the most important way to prevent a foodborne illness from viruses?
A. Control time and temperature
B. Prevent cross-contamination
C. Practice good personal hygiene
D. Practice good cleaning and sanitizing
C. Practice good personal hygiene
Parasites are commonly linked with what type of food?
A. Rice
B. Poultry
C. Seafood
D. Canned food
C. Seafood
A guest had a reversal of hot and cold sensations after eating seafood. What most likely caused the illness?
A. Parasites
B. Allergic reaction
C. Biological toxins
D. Chemical contamination
C. Biological toxins
A prep cook stores a bottle of sanitizer on a self above a prep table. To prevent chemical contamination, what should be done differently?
A. Store the sanitizer bottle away from the prep area
B. Store the sanitizer bottle on the floor between uses
C. Store the sanitizer bottle on the work surface of the prep table
D. Store the sanitizer bottle with food supplies below the prep table
A. Store the sanitizer bottle away from the prep area
To prevent the deliberate contamination of food, a manager should know who is in the facility, monitor the security of products, keep information related to food security on file, and know….
A. when to register with the EPA
B. how to fill out an incident report
C. where to find Safety Data Sheets in the operation
D. whom to contact about suspicious activity
D. whom to contact about suspicious activity
What should food handlers do to prevent food allergens from being transferred to food?
A. Use clean and sanitized utensils when prepping the order
B. Cook food to the appropriate minimum internal temperature
C. Store food at 41°F (5°C) or lower
D. Label chemical containers correctly
A. Use clean and sanitized utensils when prepping the order
What step should be taken if a manager suspects a foodborne-illness outbreak?
A. Reheat the suspected product to safe temperatures
B. Provide as little information as possible to the regulatory authority
C. Deny that the operation has anything to do with the foodborne-illness outbreak
D. Set aside the suspected product and label it with “do not use” and “do not discard”
D. Set aside the suspected product and label it with “do not use” and “do not discard”
Which statement if the food handler washed his or her hands at the correct time:
- Linda prepped raw chicken for the day’s special. Then she washed her hands and sliced melons. After that, she washed her hands again, and then cleaned and sanitized the cutting boards.
- Ryan was busing tables when his manager asked him to take out the garbage. When he came back, he used the restroom and washed his hands. Then he set up some tables.
- Maria was making meatballs when she took a call on her mobile phone. Her manager was nearby, so she quickly got back to work. Afterward, she wiped down her phone and washed her hands.
- Caitlyn started a batch of french fries in the fryer. While they were cooking, she took two orders at the cash register. As soon as the fries were done, she salted and packaged them. then she washed her hands and packed the customers’ orders.
1, 2
Which statement of hand-care guidelines and handwashing procedures were correctly followed:
- Gabe, a restaurant manager, noticed that prep cooks were washing their hands in the prep sink. Gabe immediately spoke to the employees about designated hand sinks and appropriate versus inappropriate locations for washing hands.
- Michael plated an order and leafed through the paper tickets to make sure he had it right. Before touching each ticket, he licked his fingers to get a better grip. Fortunately, he realized his mistake. He quickly applied hand antiseptic and then ran the order to the table.
- Tina had a painful cut on her index finger. She wanted it to be exposed to air so it would heal quickly. But at work, she covered it with a waterproof bandage and wore a single-use glove on the hand.
- Marcus saw his dishwasher, John, sneeze into his hands and then begin to put away clean dishes. Marcus stopped John and asked him to wash his hands. Then he had John put all the contaminated dishes back into the dishwashing machine. Afterward, Marcus worked with John to make sure he knew when to wash his hands.
- Carmen just finished food safety training and is eager to do the right thing. To wash her hands, she first applied soap. Then she used a clean paper towel to turn on the warm water. She wet her hands and arms and scrubbed them for five seconds. Afterwards, she rinsed them thoroughly and dried them with a clean paper towel.
1, 3, 4
Which task(s) shows when single-use gloves must be used:
- Slicing apples for an apple pie
- Garnishing a plate with chopped herbs
- Chopping lettuce for a mixed green salad
- Breading chicken wings before frying them
- Assembling a cooked hamburger for presentation
2, 3, 5
Which statement is about single-use gloves (True/False):
- Use the correct glove size
- Blow into gloves when putting them on
- Wash your hands after putting on gloves
- Wash your gloves when they become dirty
- Wash your hands before putting on gloves
- Use hand antiseptics before putting on gloves
- Check gloves for rips or tears after putting them on
- Change your gloves after four hours of continuous use
- Change your gloves when they become dirty or torn
- Change your gloves after handling raw meat and before handling ready-to-eat food
T
F
F
F
T
F
T
T
T
T
Which statement shows if the food handler must be excluded from the operation. Which statement shows if the person should be restricted from working with exposed food, utensils, and equipment:
- Joe, a prep cook, has diarrhea
- Louisa, a buser, has a runny nose
- Bill, a line cook in a restaurant, has a sore throat with a fever
- Mary, a sous chef, has been diagnosed with Norovirus
E
R
R
E
After which activity must food handlers wash their hands?
A. Clearing tables
B. Putting on gloves
C. Serving customers
D. Applying hand antiseptic
A. Clearing tables
When washing hands, what is the minimum time you should scrub with soap?
A. 5 seconds
B. 10 seconds
C. 20 seconds
D. 40 seconds
B. 10 seconds
What should food handlers do after prepping food and before using the restroom?
A. Wash their hands
B. Take off their hats
C. Change their gloves
D. Take off their aprons
D. Take off their aprons
A food handler will be wearing single-use gloves to assemble boxed lunches. When must the food handler’s hands be washed?
A. After 4 hours
B. After the first hour
C. After putting on the gloves
D. Before putting on the gloves
D. Before putting on the gloves
A cook wore single-use gloves while forming raw ground beef into patties. The cook continued to wear them while slicing hamburger buns. What mistake was made?
A. The cook did not wear reusable gloves while handling the raw ground beef and hamburger buns
B. The cook did not clean and sanitize the gloves before handling the hamburger buns
C. The cook did not wash hands before putting on the same gloves to slice the hamburger buns
D. The cook did not wash hands and put on new gloves before slicing the hamburger buns
D. The cook did not wash hands and put on new gloves before slicing the hamburger buns
Who is most at risk of contaminating food?
A. A food handler whose spouse works primarily with high-risk populations
B. A food handler whose young daughter has diarrhea
C. A food handler who gets a lot of aches and pains
D. A food handler who eats a lot of rare meat
B. A food handler whose young daughter has diarrhea
A food handler has diarrhea and has been diagnosed with an illness from Shigella spp. What should the manager tell this food handler to do?
A. Wear gloves while handling food
B. Work in a non-food handling position
C. Stay home until approved to return to work
D. Wash hands frequently while handling food
C. Stay home until approved to return to work
A food handler prepares meals for a child day-care center. What symptoms require this food handler to stay home from work?
A. Thirst with itching
B. Soreness with fatigue
C. Sore throat with fever
D. Headache with soreness
C. Sore throat with fever
When is it acceptable to eat in an operation?
A. When prepping food
B. When washing dishes
C. When sitting in a break area
D. When handling utensils
C. When sitting in a break area
What should a manager of a hospital cafeteria do if a cook calls in with a headache, nausea, and diarrhea?
A. Tell the cook to stay away from work and see a doctor
B. Tell the cook to come in for a couple of hours and then go home
C. Tell the cook to rest for a couple of hours and then come to work
D. Tell the cook to go to the doctor and then immediately come to work
A. Tell the cook to stay away from work and see a doctor
Which practice shows if it helps prevent cross-contamination:
- Use separate cutting boards for prepping raw meat and raw vegetables
- Wash and rinse a cutting board after prepping raw fish
- Buy diced onions instead of dicing them in the operation
- Prep salads before prepping raw meat on the same prep table
- Use green-handled knives to prep produce and yellow-handled knives to prep raw poultry
- Wipe down prep tables with a wiping cloth between different tasks
- Cook chicken in-house instead of buying precooked chicken
1, 3, 4, 5
Choose the best thermometer(s):
- Internal temperature of a fish fillet
- Internal temperature of a roast
- Internal temperature of fryer oil
- Surface temperature of a griddle
- Air temperature of a cooler
- A, D
- A, D
- B
- C, F
- E
A food handler has finished trimming raw chicken on a cutting board and needs the board to prep vegetables. What must be done to the cutting board?
A. It must be dried with a paper towel
B. It must be turned over to the other side
C. It must be washed, rinsed, and sanitized
D. It must be rinsed in hot water and air-dried
C. It must be washed, rinsed, and sanitized
How far must a bimetallic stemmed thermometer be inserted into food to give an accurate reading?
A. Just past the tip of the thermometer stem
B. Halfway between the tip of the thermometer stem and the dimple
C. To the dimple in the thermometer stem
D. Past the dimple of the thermometer stem
C. To the dimple in the thermometer stem
Which probe should be used to check the temperature of a chicken breast?
A. Air probe
B. Immersion probe
C. Penetration probe
D. Surface probe
C. Penetration probe
At what temperatures do most foodborne pathogens grow most quickly?
A. Between 0°F and 41°F (-17°C and 5°C)
B. Between 45°F and 65°F (7°C and 18°C)
C. Between 70°F and 125°F (21°C and 52°C)
D. Between 130°F and 165°F (54°C and 74°C)
C. Between 70°F and 125°F (21°C and 52°C)
Which practice can help prevent time-temperature abuse?
A. Keeping records of employee schedules
B. Cleaning and sanitizing equipment and work surfaces
C. Making sure food handlers spend at least 30 seconds washing their hands
D. Limiting the amount of food that can be removed from a cooler for prepping
D. Limiting the amount of food that can be removed from a cooler for prepping
Which thermometer is used to measure surface temperatures?
A. Thermistor
B. Thermocouple
C. Infrared thermometer
D. Bimetallic stemmed thermometer
C. Infrared thermometer
A thermometer used to measure the temperature of food must be accurate to what temperature?
A. ±2°F or ±1°C
B. ±4°F or ±3°C
C. ±6°F or ±5°C
D. ±8°F or ±7°C
A. ±2°F or ±1°C
Which practice can help prevent cross-contamination?
A. Using color-coded cutting boards
B. Rinsing cutting boards between use
C. Purchasing food requiring preparation
D. Prepping raw and ready-to-eat food at the same time
A. Using color-coded cutting boards
What device can be used to monitor both time and temperature abuse during the shipment or storage of food?
A. Infrared thermometer
B. Time-temperature indicator
C. Thermistor with a air probe
D. Bimetallic stemmed thermometer
B. Time-temperature indicator
How long can food stay in the temperature danger zone before it must be thrown out?
A. 1 hour
B. 2 hours
C. 3 hours
D. 4 hours
D. 4 hours
What is the most important factor in choosing a food supplier?
A. It is recommended by others in the industry
B. It has a HACCP program or other food safety system
C. It has documented manufacturing and packing practices
D. It has been inspected and complies with local, state, and federal laws
D. It has been inspected and complies with local, state, and federal laws
What is the best method of checking the temperature of vacuum-packed meat?
A. Lay the thermometer stem and probe on the surface of the top package
B. Place the thermometer stem or probe between two packages of product
C. Open a package and insert the thermometer stem or probe into the product
D. Insert the thermometer stem or probe through the package into the product
B. Place the thermometer stem or probe between two packages of product
What is the correct temperature for receiving cold TCS food?
A. 32°F (0°C) or lower
B. 41°F (5°C) or lower
C. 45°F (7°C) or lower
D. 50°F (10°C) or lower
B. 41°F (5°C) or lower
Milk can be received at 45°F (7°C) under what condition?
A. It is thrown out after 2 days
B. It is cooled to 41°F (5°C) or lower in 4 hours
C. It is immediately cooled to 41°F (5°C) or lower
D. It is served or used in the operation within 2 hours
B. It is cooled to 41°F (5°C) or lower in 4 hours
What causes large ice crystals to form on frozen food and its packaging?
A. Cross-contact
B. Cross-contamination
C. Time-temperature abuse
D. Incorrect cleaning and sanitizing
C. Time-temperature abuse
Whole potatoes were coated with olive oil salt, baked in-house, and stored in a cooler for several days. What must be included on the label for the baked potatoes?
A. List of all ingredients
B. List of common allergens
C. Date that the food was received
D. Date that the food should be discarded
D. Date that the food should be discarded
When must you discard tuna salad that was prepped on July 19?
A. July 21
B. July 23
C. July 25
D. July 27
C. July 25
What is the problem with storing raw ground turkey above raw ground pork?
A. Cross-contamination
B. Poor personal hygiene
C. Time-temperature abuse
D. Cross-contact with allergens
A. Cross-contamination
Due to an operation’s space limits, ready-to-eat and uncooked foods must be stored in the same cooler. How should foods be stored, in top-to-bottom order?
A. According to the FIFO method, with oldest items on the top shelf and the newest items on the bottom
B. According to preparation dates, with the earliest dates on the top shelf and the latest dates on the bottom
C. According to minimum internal cooking temperatures, with ready-to-eat foods on the top shelf and poultry on the bottom
D. According to minimum acceptable storage temperatures, with foods that can tolerate the warmest temperature on the top shelf and foods needing the coldest temperature on the bottom
C. According to minimum internal cooking temperatures, with ready-to-eat foods on the top shelf and poultry on the bottom