Serving Draft Beer

Question 1

Hold the glass at a

Answer 1

45-degree angle one inch below the faucet. Never let the faucet touch the glass or the beer in the glass as it fills.

Question 2

Grab the tap handle near the base and fully

Answer 2

open the tap. If you only open the tap part way you’ll get a poor quality pour due to turbulent flow, the result of which will be excessive foaming and beer waste.

Question 3

Pour down the side of the glass until

Answer 3

it is half full

Question 4

Once the glass is half full,

Answer 4

tilt it upright and pour down the middle to

create the 1-inch collar of foam (or 2-4 inches for a Belgian or weizen).

Question 5

Why do brewers and beer lovers prefer their beer have a 1-inch collar of foam?

Answer 5

A proper head delivers great aroma!

Question 6

Volatile aromatics are

Answer 6

released by the bubbles in the head

Question 7

The head has great

Answer 7

visual appeal

Question 8

The palate cleansing effect of carbonation is

Answer 8

enhanced by a foamy head

Question 9

Bars sometimes struggle with customers who think they are getting ripped off if their beer has foam

Answer 9

and demand their beer be filled to the rim.

Question 10

if the customer requests that the glass be filled to the top,

Answer 10

the bartender should honor that request

Question 11

For an outgoing and friendly bartender, this is an opportunity to educate the customer if they are open to it

Answer 11

and the bartender has the time and personality to chat about it in a way that is fun and doesn’t come off as snobby.

Question 12

An important point is that good glassware is designed to hold the entire pour,

Answer 12

plus leave an inch for head at the top of the glass. This may not be clear to a customer unless there’s a “fill line” marked on the side of the glass.

Question 13

Close the faucet as

Answer 13

the foam reaches the top of the glass.This prevents waste.

Question 14

Do not pour foam or beer off

Answer 14

of the side of the glass

Question 15

Foam is 25%

Answer 15

beer.

Question 16

Filling to the rim with beer is over pouring and robs the drinker of a

Answer 16

great sensory experience

Question 17

Never let the tap faucet touch the glass

Answer 17

or the beer!

Question 18

Don’t touch the glass to the faucet:

Answer 18

it can cause your glassware to
break and transfers microorganisms feeding on dried beer on the
faucet into the customer’s glass. It is cross-contamination.

Question 19

Don’t dunk the faucet in the beer:

Answer 19

aucets dipped in beer become an
excellent breeding ground for microorganisms that will contaminate
the customer’s beer and can also contaminate the entire draft system.