Servant Leadership Flashcards
what does it mean if you are placing greater focus on serving and caring for team members than we do on short term goals?
Servant Leadership
What can provide a significant competitive advantage for our teams?
Metrics
What are the important tools for being a better servant leader? 4 of them
Measuring the right things with frequent 360 degree feedback
Learning more about team members and how we can help them
Creating a culture of appreciation
Doing the inner work to develop high levels of emotional intelligence
________________ can allow us to be more effective as a servant leader
Business Acumen
The impacts that we have on gross margins and expenses can be linked to conditioned ways of thinking, deciding and acting known as _____________
Cognitive biases
Applying research of the Perth Leadership Institute allows us to understand how cognitive biases affect our impacts on the bottom line and increase our awareness of our ________________?
Cognitive biases
Mindful thinking can help improve our business acumen because regular practice helps us?
Improve self awareness
Improve mental agility
Increase resilience to stressful situations
Take action out of our comfort zone
What is the combination of self mastery and people skills?
Emotional Intelligence
Emotional Intelligence helps us close the gap between wanting to be servant leaders and ____________?
Actually doing it
What does it mean to be mindful?
Being objectively aware of our thoughts, emotions and of any sensations that pass through our awareness
What are the two core elements of mindfulness training?
Attention and developing insight
The ability to create a positive emotional climate in the workplace is absolutely essential for?
High performance
Mindfulness training is also known as what?
Self awareness training
