Sequence Of Service

Question 1

What is offered at the initial greeting?

Answer 1

Bottled water

Question 2

Bottled water service (3things)

Answer 2

Glass half full
Leave bottle on edge of table with a bit in it
Don’t assume they want another

Question 3

Iced water service (3things)

Answer 3

Acknowledge preference. Filled pitcher to table using beverage tray. Refill when half empty w same procedure

Question 4

Bread service

Answer 4

Delivered after initial greet. Replenished throughout dinner.
1 for every 4 guests

Question 5

Whipped butter MUST

Answer 5

Be in a ramekin
On a b&b plate
With a doily

Question 6

How hot is the broiler?

Answer 6

1800 degrees

Question 7

Inform/remind guest (5things)

Answer 7

USDA prime beef
1800 degree cooking process, 500 degree plates
Seasoned with salt, pepper parsley butter
Family style dishes

Question 8

As entrees are ordered what should you describe

Answer 8

Cooking temperatures

Question 9

Do not allow guests to ______

Answer 9

Over order

Question 10

Tomato mozzarella/onion salads split (5steps)

Answer 10

Present full salad. Slice of tomato and mozzarella/onion on each plate. Cut remaining items in half and place on each plate, lettuce garnish on each plate then present

Question 11

Sizzling delivery (3 things)

Answer 11

Absolutely tell guests that plates are hot and buttery, ask them to lift their napkins
Center plate so they don’t have to move it

Question 12

If a soup is ordered

Answer 12

Place spoon above plate placement

Question 13

If desserts are ordered (3things)

Answer 13

Place dessert fork and spoon above plate placement. Spoon above fork. Fork tines to the right

Question 14

When does a server serve desserts?

Answer 14

For special occasions