SECURITY

Question 1

What are the four levels of threat?

Answer 1

• Level 1: Disruptive behaviour
• Level 2: Physically abusive behaviour
• Level 3: Life threatening behaviour
• [Level 4: Attempted breach of the flight deck]

Question 2

If an unruly passenger is being restrained by handcuffs, when do we release him?

Answer 2

• When the person is handed to the authorities
• In an emergency where an evacuation may be required - release in sufficient time
• In a medical emergency