Section Five: The RBO Process Flashcards

1
Q

brings labor and management together in an open and honest arena to work through tough issues, deal with conflict and reach agreement

A

Relationship By Objectives (RBO)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

The Phoenix Fire Department uses RBO to manage

A

new ideas and changes in the organization through the use of committees that represent both labor and management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

_____ and ______ appoint the co-chairs of each committee

A

The Fire Chief and the Union President

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

A correlating committee made up of management’s ____ and _____ oversee the RBO process and discuss and decide on issues that could not be resolved through the normal process.

A

Senior Staff and Local 493’s Executive Board

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

based on the principal that those who are the closest to the actual services we provide should be allowed equitable input into the system. It solidifies the relationship between labor and management.

A

The RBO Process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is the “magic dust”

A

Issues get resolved with discussion and no argument or fighting. The saying is “We just work it out.”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

When did the RBO process start

A

late 1970’s, early 80’s. Police were getting paid 17% higher than firefighters

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Who was the Federal Mediator in 1984

A

Sam Franklin

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Who was Local 493’s President in 1984

A

Pat Cantelme

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Who was the Fire Chief in 1984

A

Alan “Bruno” Brunacini

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Why is 1984 important for PFD history

A

This was when Sam Franklin, Pat Cantelme, and Chief Brunacini started the RBO Process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Where did Sam Franklin, Pat Cantelme, and Chief Brunacini meet to discuss the RBO Process. Also known as the “neutral zone.”

A

Flagstaff in December, Little America Hotel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

How long was the first RBO meeting

A

3 Days

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What are the two possibilities that the action plan addresses in the RBO Process

A

1) It will either implement a solution that has been agreed to, or 2) It sets up specific steps that Labor and Management will take to come closer to an agreement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

How often does the RBO meetings meet

A

Annually

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is the key reason the RBO process continues to work today

A

Protecting the relationship

17
Q

What is the mission of the RBO Process

A

Put the members first, share the credit (leave your ego at home), share the work

18
Q

is a tool that allows Labor and Management to work through tough issues, deals with conflict, and reach agreement

A

The Relationship by Objectives system